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talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
July 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/shadowing.doc
August 08, 2012 - Shadowing Another Professional Tool
Problem Statement: Health care delivery is a multidisciplinary practice that requires coordination of care among different professions and provider types. However, health care providers often do not understand other disciplines’ daily responsibilities, teamwork, and communication iss…
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - Interpersonal communication works best when the people communicating the message are respected opinion
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/845.html
January 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
September 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
March 01, 2014 - Communicating, coordinating, and cooperating when lives depend on it: tips for teamwork.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - Communicating With the Primary Care Provider
After you have completed a call, you may need to communicate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
March 18, 2014 - situation within the team resulted in the OB’s requesting
assistance from someone outside the team without communicating
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_slides_fallprev.pptx
December 03, 2012 - Communicating trends in fall and fall-related injury rates to key stakeholders.
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2012 NDNQI Definition
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
June 16, 2017 - Identifying and communicating risk at the earliest possible time.
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14
Toolkit Approach
The Toolkit
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
August 28, 2012 - Communication
Communicating the process to the organization at large and providing specific information
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - Identifying and communicating risk at the earliest possible time.
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - Skip to main content
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talkingquality.ahrq.gov/hai/cusp/toolkit/daily-goals.html
December 01, 2012 - Skip to main content
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talkingquality.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - What are the perspectives of providers on their strategies for communicating with Spanish-preferring
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/870.html
June 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations,
including key disclosure communication skills.
Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations.
How to use this tool: Use Part I of the checklist to pre…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
May 25, 2016 - TO
Project Evaluation and Debriefing
What is the purpose of this tool? The purpose of the project evaluation is to:
Identify factors that contributed to the team’s success.
Identify factors that hindered the team’s success.
Identify additional clinical areas in the organization where the best practice can be implemen…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
February 22, 2014 - SAY:
Communication
Skill in communicating is clearly critical for coaching effectively. … There are three specific areas of coaching competency related to
communication:
• Communicating