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101. Strategy 3: Bedside Shift Report (Tool 3)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
     July 23, 2010 - than 30 seconds) introduce themselves and share: – Their name – The biggest challenge they face when communicating … plan of action) Getting patients and families to like us (it is about improving quality and safety by communicating … and cultural backgrounds to improve care planning and delivery. • Information sharing, which means communicating … Communicating with medical patients. Newbury Park, CA: Sage; 1989. 4. Iacono S.

102. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
     August 01, 2022 - Failure to implement change is often the result of under-communicating or communicating poorly, leaving

103. Toolkits | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/nhguide/toolkits.html
     September 01, 2017 - The Communicating and Decisionmaking for Four Infections toolkit provides guidance and tools for improving

104. Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
     February 01, 2021 - Record Patient Portals • • • • • • Reviewing test results Requesting prescription refills Communicating … and racial/ethnic disparities Patient understanding of results • • • • Best practices for communicating … Monitoring symptoms to aid diagnosis Educating patients Facilitating shared decision making (SDM) Communicating

105. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
     January 28, 2011 - Tracking and communicating advisor accomplishments Tracking advisor accomplishments A critical part … advisor accomplishments Communicating accomplishments and achievements to clinicians, staff, hospital … This will also provide the committee with a historical reference to use when communicating changes and … Communicating quality and safety information The following guidelines can help promote an inclusive … advisor accomplishments Tracking advisor accomplishments Communicating advisor accomplishments

106. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
     March 01, 2017 - Following the SBAR format, practice communicating the necessary information as efficiently or succinctly … Members Say: Next we will discuss some specific communication strategies you may want to use when communicating … Slide 28: Communicating Adverse Events Say: Communication following an adverse event can been especially

107. Give People a Reason To Look at a Health Care Quality Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/explain/communicate/reason.html
     November 01, 2018 - Also in "Communicating Key Information Upfront" Give People a Reason To Look at the Report Provide

108. Why Aren't Numbers and Graphs Sufficient for a Quality Report? | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/explain/numbers.html
     November 01, 2018 - Also in "Explain and Motivate" Why Numbers and Graphs Aren’t Enough Communicating Key Information

109. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
     June 01, 2019 - Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

110. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - Valdez surmised that assessing a patient’s own daily routine in communicating about their health could

111. Communication-Facilitator-Guide (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
     June 01, 2021 - Using a secure upright body language position in a relaxed manner while making eye contact when you are communicating

112. TeamSTEPPS 2.0 Module 9: Coaching Workshop
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
     April 10, 2006 - the next slide to discuss coaching competencies. 17 Coaching Competencies (Slide 13) Communication Communicating … referencing a handout that defines the competencies. 18 Coaching Competency: Communication Three areas: Communicating … for Understanding: Demonstrating attention to and conveying understanding of others Communication Communicating … Skill in communicating is clearly critical for coaching effectively. … The first is communicating instruction, demonstrating to the person you're coaching how to do the task

113. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     June 19, 2018 - We have standard procedures for communicating prescription information across shifts. B14.

114. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
     June 06, 2018 - Within this facility, we do a good job communicating information that affects patient care ........

115. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
     February 25, 2014 - Failure to implement change is often the result of undercommunicating or communicating poorly. … What method do you find successful for communicating to staff when numerous resisters are present?

116. Strategy 4: IDEA Discharge Planning (Tool 4)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
     April 01, 2011 - than 30 seconds) introduce themselves and share: – Their name – The biggest challenge they face when communicating … It is about improving quality and safety by communicating and partnering more effectively. … Information sharing, which means communicating and sharing complete and unbiased information with patients … Communicating with medical patients. Newbury Park, CA: Sage; 1989. 4. Iacono S.

117. Health Literacy Publications | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/health-literacy/publications/index.html
     January 01, 2024 - Errors in Ambulatory Care: The Importance of Establishing Regimen Concordance (PDF) Speaking Plainly: Communicating

118. TeamSTEPPS 2.0: Module 8. Change Management | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
     March 01, 2019 - Failure to implement change is often the result of undercommunicating or communicating poorly. … What method do you find successful for communicating to staff when numerous resisters are present?

119. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/scores/framing.html
     March 01, 2016 - Framing refers to the emotional tone of the message you are communicating to consumers.

120. Channels: Reaching the Audience for a Health Care Quality Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/distribute/placement/channels.html
     January 01, 2023 - Communicating with Distribution Brokers Based on what you learned from the process of finding potential