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psnet.ahrq.gov/node/39281/psn-pdf
March 05, 2010 - Health Care Leader Action Guide to Reduce Avoidable
Readmissions.
March 5, 2010
Osei-Anto A, Joshi M, Audet AJ, Berman A, Jencks SF. New York, NY: The Commonwealth Fund, The
John Hartford Foundation, Health Research and Educational Trust; January 25, 2010.
https://psnet.ahrq.gov/issue/health-care-leader-action-gui…
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psnet.ahrq.gov/node/72558/psn-pdf
December 09, 2020 - Escape Room.
December 9, 2020
Harrisburg, PA: Pennsylvania Safety Authority; 2020.
https://psnet.ahrq.gov/issue/escape-room
Time pressure can negatively impact critical thinking, information gathering, and communication abilities.
This tool builds teamwork and decision-making skills by testing participants as they…
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psnet.ahrq.gov/node/35230/psn-pdf
January 02, 2017 - A morning briefing: setting the stage for a clinically and
operationally good day.
January 2, 2017
Thompson DA, Holzmueller CG, Hunt D, et al. A morning briefing: setting the stage for a clinically and
operationally good day. Jt Comm J Qual Patient Saf. 2005;31(8):476-9.
https://psnet.ahrq.gov/issue/morning-briefi…
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psnet.ahrq.gov/node/36112/psn-pdf
September 28, 2010 - A common body of care: the ethics and politics of
teamwork in the operating theater are inseparable.
September 28, 2010
Bleakley A. A common body of care: the ethics and politics of teamwork in the operating theater are
inseparable. J Med Philos. 2006;31(3):305-22.
https://psnet.ahrq.gov/issue/common-body-care-eth…
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psnet.ahrq.gov/node/43674/psn-pdf
November 12, 2014 - Living with cancer: not talking about medical mistakes.
November 12, 2014
Gubar S.
https://psnet.ahrq.gov/issue/living-cancer-not-talking-about-medical-mistakes
This newspaper article describes how surgical complications, health care–associated infections, and
ineffective patient–provider communication contributed…
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psnet.ahrq.gov/node/33982/psn-pdf
December 22, 2008 - Patient safety: it's not just carefulness, it's a culture.
December 22, 2008
Powell S. Patient Safety: it's not just carefulness, it's a culture. Lippincotts Case Manag. 2004;9(5):211-
212. doi:10.1097/00129234-200409000-00001.
https://psnet.ahrq.gov/issue/patient-safety-its-not-just-carefulness-its-culture
This e…
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psnet.ahrq.gov/node/37786/psn-pdf
March 23, 2011 - A theoretical framework and competency-based approach
to improving handoffs.
March 23, 2011
Arora VM, Johnson JK, Meltzer DO, et al. A theoretical framework and competency-based approach to
improving handoffs. Qual Saf Health Care. 2008;17(1):11-4. doi:10.1136/qshc.2006.018952.
https://psnet.ahrq.gov/issue/theoret…
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psnet.ahrq.gov/node/38073/psn-pdf
June 09, 2011 - Are you listening...Are you really listening?
June 9, 2011
Denham CR, Dingman J, Foley M, et al. Are You Listening…Are You Really Listening? J Patient Saf.
2008;4(3):148-161. doi:10.1097/pts.0b013e318184db52.
https://psnet.ahrq.gov/issue/are-you-listeningare-you-really-listening
This article discusses verbal commu…
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psnet.ahrq.gov/node/33969/psn-pdf
April 03, 2009 - Silence Kills: The Seven Crucial Conversations for
Healthcare.
April 3, 2009
Maxfield D, Grenny J, McMillan R, Patterson K, Switzler A. Provo, UT: VitalSmarts, L.C; 2005.
https://psnet.ahrq.gov/issue/silence-kills-seven-crucial-conversations-healthcare
The American Association of Critical-Care Nurses (AACN) …
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psnet.ahrq.gov/node/35442/psn-pdf
September 18, 2009 - Management of adverse surgical events: a structured
education module for residents.
September 18, 2009
Brewster LP, Risucci DA, Joehl RJ, et al. Management of adverse surgical events: a structured education
module for residents. Am J Surg. 2005;190(5):687-90.
https://psnet.ahrq.gov/issue/management-adverse-surgica…
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psnet.ahrq.gov/node/41460/psn-pdf
June 13, 2012 - Help your patient "get" what you just said: a health
literacy guide.
June 13, 2012
Roett MA, Wessel L. Help your patient "get" what you just said: a health literacy guide. J Family Pract.
2012;61(4):190-196.
https://psnet.ahrq.gov/issue/help-your-patient-get-what-you-just-said-health-literacy-guide
This commentar…
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psnet.ahrq.gov/node/39719/psn-pdf
July 28, 2010 - Bedside shift report improves patient safety and nurse
accountability.
July 28, 2010
Baker SJ. Bedside shift report improves patient safety and nurse accountability. Journal of emergency
nursing: JEN : official publication of the Emergency Department Nurses Association. 2010;36(4):355-8.
doi:10.1016/j.jen.2010.03.…
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psnet.ahrq.gov/node/34011/psn-pdf
April 03, 2009 - AACN Standards for Establishing and Sustaining Healthy
Work Environments: A Journey to Excellence.
April 3, 2009
https://psnet.ahrq.gov/issue/aacn-standards-establishing-and-sustaining-healthy-work-environments-
journey-excellence
In the face of evidence that outlines the impact work environments play on providing…
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psnet.ahrq.gov/node/38966/psn-pdf
September 23, 2009 - Information loss in emergency medical services handover
of trauma patients.
September 23, 2009
Carter AJE, Davis KA, Evans L, et al. Information loss in emergency medical services handover of trauma
patients. Prehosp Emerg Care. 2009;13(3):280-5. doi:10.1080/10903120802706260.
https://psnet.ahrq.gov/issue/informat…
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psnet.ahrq.gov/node/38615/psn-pdf
May 06, 2009 - Developing a team performance framework for the
intensive care unit.
May 6, 2009
Reader TW, Flin R, Mearns K, et al. Developing a team performance framework for the intensive care unit.
Crit Care Med. 2009;37(5):1787-1793. doi:10.1097/CCM.0b013e31819f0451.
https://psnet.ahrq.gov/issue/developing-team-performance-f…
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psnet.ahrq.gov/node/40860/psn-pdf
March 02, 2012 - Patient safety issues in advanced practice nursing
students' care settings.
March 2, 2012
Schnall R, Cook S, John RM, et al. Patient Safety Issues in Advanced Practice Nursing Students? Care
Settings. J Nurs Care Qual. 2011;27(2). doi:10.1097/ncq.0b013e3182310d27.
https://psnet.ahrq.gov/issue/patient-safety-issues…
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psnet.ahrq.gov/node/47678/psn-pdf
December 19, 2018 - When mistakes happen.
December 19, 2018
Beck DL. ASH Clinical News. December 1, 2018.
https://psnet.ahrq.gov/issue/when-mistakes-happen
This article provides an overview of efforts to understand and improve patient safety and covers topics
such as the epidemiology of error, its impact on the individuals involved, …
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psnet.ahrq.gov/node/43338/psn-pdf
July 09, 2014 - In military care, a pattern of errors but not scrutiny.
July 9, 2014
LaFraniere S, Lehren AW. New York Times. June 28, 2014.
https://psnet.ahrq.gov/issue/military-care-pattern-errors-not-scrutiny
Reporting on serious lapses in the care provided by the military health system, this newspaper article
highlights how s…
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psnet.ahrq.gov/node/47053/psn-pdf
May 23, 2018 - TeamSTEPPS Canada.
May 23, 2018
Canadian Patient Safety Institute.
https://psnet.ahrq.gov/issue/teamstepps-canada
The TeamSTEPPS program was developed to support effective communication and teamwork skills in
various health care settings. This site supports the Canadian TeamSTEPPS initiative. The program will
pre…
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psnet.ahrq.gov/node/40630/psn-pdf
September 07, 2016 - Cause for concern: drug shortages disrupt operations,
tax hospitalists' treatment patterns.
September 7, 2016
Collins TR. The Hospitalist. July 2011.
https://psnet.ahrq.gov/issue/cause-concern-drug-shortages-disrupt-operations-tax-hospitalists-treatment-
patterns
This article discusses how drug shortages in hospi…