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psnet.ahrq.gov/perspective/aviation-safety-methods-quickly-adopted-questions-remain
January 01, 2006 - Whoever the leader is, that person can really create a team climate that's conducive to everyone communicating
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psnet.ahrq.gov/node/863227/psn-pdf
February 28, 2024 - What Do You Do If You Think You Have Been Harmed By
Your Healthcare.
February 28, 2024
Seattle, WA: Collaborative for Accountability and Improvement; 2023.
https://psnet.ahrq.gov/issue/what-do-you-do-if-you-think-you-have-been-harmed-your-healthcare
There is a need for patients and families to understand effective…
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psnet.ahrq.gov/node/44979/psn-pdf
April 06, 2016 - When a surgeon should just say 'I'm sorry'.
April 6, 2016
Cohen E. CNN. March 24, 2016.
https://psnet.ahrq.gov/issue/when-surgeon-should-just-say-im-sorry
Poor communication regarding medical errors can contribute to patient and family frustration and fear.
Reporting on a case involving disclosure of a wrong-site …
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psnet.ahrq.gov/node/47501/psn-pdf
February 06, 2019 - Formative evaluation of the video reflexive ethnography
method, as applied to the physician–nurse dyad.
February 6, 2019
Manojlovich M, Frankel RM, Harrod M, et al. Formative evaluation of the video reflexive ethnography
method, as applied to the physician-nurse dyad. BMJ Qual Saf. 2019;28(2):160-166. doi:10.1136/b…
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psnet.ahrq.gov/node/47133/psn-pdf
April 07, 2019 - "Doctor Jazz": lessons that medical professionals can
learn from jazz musicians.
April 7, 2019
van Ark AE, Wijnen-Meijer M. "Doctor Jazz": Lessons that medical professionals can learn from jazz
musicians. Med Teach. 2019;41(2):201-206. doi:10.1080/0142159X.2018.1461205.
https://psnet.ahrq.gov/issue/doctor-jazz-les…
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psnet.ahrq.gov/node/43971/psn-pdf
April 25, 2016 - Why empathy may be the best risk management strategy.
April 25, 2016
Hertz BT. Why empathy may be the best risk management strategy. Medical economics. 2015;92(3):40-4.
https://psnet.ahrq.gov/issue/why-empathy-may-be-best-risk-management-strategy
Communication and response strategies have been shown to improve how …
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psnet.ahrq.gov/node/49853/psn-pdf
February 01, 2019 - Adverse Event During Intrahospital Transport
February 1, 2019
Bergman L, Chaboyer W. Adverse Event During Intrahospital Transport. PSNet [internet]. 2019.
https://psnet.ahrq.gov/web-mm/adverse-event-during-intrahospital-transport
The Case
A 4-year-old boy underwent surgery under general anesthesia for correction o…
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psnet.ahrq.gov/web-mm/situational-unawareness
August 01, 2009 - Situational (Un)Awareness
Citation Text:
Abramson EL, Kaushal R. Situational (Un)Awareness. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2011.
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psnet.ahrq.gov/periodic-issue/weekly-resource
March 25, 2025 - March 12, 2025 Weekly Issue
PSNet highlights the latest patient safety literature, news, and expert commentary, including Weekly
Updates, WebM&M, and Perspectives on Safety. The current issue highlights what's new this week in patient
safety literature, news, conferences, reports,…
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psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.134_slideshow.ppt
September 01, 2006 - Spotlight Case September 2006
Spotlight Case September 2006
Triple Handoff
Source and Credits
This presentation is based on the September 2006
AHRQ WebM&M Spotlight Case
See the full article at http://webmm.ahrq.gov
CME credit is available through the Web site
Commentary by: Arpana Vidyarthi, MD, UCSF Sc…
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psnet.ahrq.gov/issue/collaborative-accountability-and-improvement
August 14, 2018 - Multi-use Website
Collaborative for Accountability and Improvement.
Citation Text:
Collaborative for Accountability and Improvement. University of Washington.
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psnet.ahrq.gov/perspective/conversation-withjack-barker-phd
January 01, 2006 - Whoever the leader is, that person can really create a team climate that's conducive to everyone communicating
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psnet.ahrq.gov/web-mm/caution-interrupted
October 01, 2016 - Caution, Interrupted
Citation Text:
Wears RL. Caution, Interrupted. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2004.
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psnet.ahrq.gov/web-mm/danger-disruption
July 29, 2020 - Danger in Disruption
Citation Text:
Fontaine DK. Danger in Disruption. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2009.
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psnet.ahrq.gov/perspective/conversation-withvineet-arora-md-ma
March 01, 2011 - In Conversation with…Vineet Arora, MD, MA
March 1, 2011
Also Read an Essay
Citation Text:
In Conversation with…Vineet Arora, MD, MA . PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2011. …
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psnet.ahrq.gov/node/47622/psn-pdf
April 24, 2019 - Consumer-directed technologies to improve medication
management and safety.
April 24, 2019
Andrade AQ, Roughead EE. Consumer-directed technologies to improve medication management and
safety. Med J Aust. 2019;210(suppl 6):S24-S27. doi:10.5694/mja2.50029.
https://psnet.ahrq.gov/issue/consumer-directed-technologies-…
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psnet.ahrq.gov/node/851191/psn-pdf
July 05, 2023 - Disclosing medical errors: prioritising the needs of
patients and families.
July 5, 2023
Gallagher TH, Hemmelgarn C, Benjamin EM. Disclosing medical errors: prioritising the needs of patients
and families. BMJ Qual Saf. 2023;32(10):557-561. doi:10.1136/bmjqs-2022-015880.
https://psnet.ahrq.gov/issue/disclosing-med…
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psnet.ahrq.gov/node/43760/psn-pdf
March 20, 2015 - Pending studies at hospital discharge: a pre-post analysis
of an electronic medical record tool to improve
communication at hospital discharge.
March 20, 2015
Kantor MA, Evans KH, Shieh L. Pending studies at hospital discharge: a pre-post analysis of an electronic
medical record tool to improve communication at ho…
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psnet.ahrq.gov/node/853978/psn-pdf
September 27, 2023 - Fragmented: A Doctor's Quest to Piece Together
American Health Care.
September 27, 2023
Yurkiewicz I. New York, NY: WW Norton & Company, Inc; 2023. ISBN: 9780393881196.
https://psnet.ahrq.gov/issue/doctors-quest-piece-together-american-health-care
Disjointed health care processes contribute to missed test resu…
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psnet.ahrq.gov/node/45377/psn-pdf
October 27, 2016 - Inpatient notes: reducing diagnostic error—a new horizon
of opportunities for hospital medicine.
October 27, 2016
Singh H, Zwaan L. Web Exclusives. Annals for Hospitalists Inpatient Notes - Reducing Diagnostic Error-A
New Horizon of Opportunities for Hospital Medicine. Ann Intern Med. 2016;165(8):HO2-HO4.
doi:10.7…