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  1. psnet.ahrq.gov/issue/communication-and-patient-safety-training-programme-all-healthcare-staff-can-it-make
    July 01, 2017 - Study A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference? Citation Text: Lee P, Allen K, Daly M. A ‘Communication and Patient Safety’ training programme for all healthcare staff: can it make a difference? BMJ Qual Saf. 2011;21(1).…
  2. psnet.ahrq.gov/issue/supporting-patient-safety-examining-communication-within-delivery-suite-teams-through
    March 25, 2009 - Study Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation. Citation Text: Berridge E-J, Mackintosh NJ, Freeth DS. Supporting patient safety: Examining communication within delivery suite teams through con…
  3. psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-physicians
    December 15, 2021 - Book/Report New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians. Citation Text: New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians. Hannawa AF, Wu AW, Juhasz RS, eds. Berlin, Germany: DeGruyter; 2017. ISBN: 978311…
  4. psnet.ahrq.gov/issue/sbar-patients
    September 12, 2012 - Commentary SBAR for patients. Citation Text: Denham CR. SBAR for Patients. J Patient Saf. 2008;4(1). doi:10.1097/pts.0b013e2181660c06. Copy Citation Format: DOI Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMedId RIS Download Citation …
  5. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/42495/psn-pdf
    November 18, 2013 - The role of technology in clinician-to-clinician communication. November 18, 2013 McElroy LM, Ladner DP, Holl JL. The role of technology in clinician-to-clinician communication. BMJ Qual Saf. 2013;22(12):981-3. doi:10.1136/bmjqs-2013-002191. https://psnet.ahrq.gov/issue/role-technology-clinician-clinician-communic…
  6. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/40066/psn-pdf
    January 01, 2011 - Communication errors in dispatch of air medical transport. December 8, 2010 Vilensky D, MacDonald RD. Communication errors in dispatch of air medical transport. Prehosp Emerg Care. 2011;15(1):39-43. doi:10.3109/10903127.2011.519817. https://psnet.ahrq.gov/issue/communication-errors-dispatch-air-medical-transport …
  7. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/38562/psn-pdf
    April 16, 2018 - Safe intrahospital transport of the non-ICU patient using standardized handoff communication. April 16, 2018 PA-PSRS Patient Safety Advisory; Patient Safety Authority. https://psnet.ahrq.gov/issue/safe-intrahospital-transport-non-icu-patient-using-standardized-handoff- communication This article discusses strateg…
  8. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/36885/psn-pdf
    March 10, 2011 - Communication outcomes of critical imaging results in a computerized notification system. March 10, 2011 Singh H, Arora HS, Vij MS, et al. Communication outcomes of critical imaging results in a computerized notification system. J Am Med Inform Assoc. 2007;14(4):459-66. https://psnet.ahrq.gov/issue/communication-o…
  9. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/38184/psn-pdf
    February 16, 2011 - Interprofessional communication and medical error: a reframing of research questions and approaches. February 16, 2011 Varpio L, Hall P, Lingard LA, et al. Interprofessional communication and medical error: a reframing of research questions and approaches. Acad Med. 2008;83(10 Suppl):S76-81. doi:10.1097/ACM.0b013e…
  10. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39321/psn-pdf
    April 08, 2011 - Interns overestimate the effectiveness of their hand-off communication. April 8, 2011 Chang VY, Arora V, Lev-Ari S, et al. Interns overestimate the effectiveness of their hand-off communication. Pediatrics. 2010;125(3):491-496. doi:10.1542/peds.2009-0351. https://psnet.ahrq.gov/issue/interns-overestimate-effective…
  11. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39784/psn-pdf
    August 25, 2010 - Perceptions of effective and ineffective nurse–physician communication in hospitals. August 25, 2010 Robinson P, Gorman G, Slimmer LW, et al. Perceptions of effective and ineffective nurse-physician communication in hospitals. Nurs Forum. 2010;45(3):206-16. doi:10.1111/j.1744-6198.2010.00182.x. https://psnet.ahrq.…
  12. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39781/psn-pdf
    November 23, 2016 - Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. November 23, 2016 Oakbrook Terrace, IL: The Joint Commission; 2010. https://psnet.ahrq.gov/issue/advancing-effective-communication-cultural-competence-and-patient-and- family-centered-care This…
  13. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37942/psn-pdf
    May 04, 2014 - Improving handoff communications in critical care: utilizing simulation-based training toward process improvement in managing patient risk. May 4, 2014 Berkenstadt H, Haviv Y, Tuval A, et al. Improving handoff communications in critical care: utilizing simulation-based training toward process improvement in managi…
  14. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/865484/psn-pdf
    April 03, 2024 - Communication of incidental imaging findings on inpatient discharge summaries after implementation of electronic health record notification system. April 3, 2024 Mattay G, Mallikarjun K, Grow P, et al. Communication of incidental imaging findings on inpatient discharge summaries after implementation of electronic …
  15. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/867089/psn-pdf
    November 06, 2024 - Focused team engagements to enhance interprofessional collaboration and safety behaviors among novice nurses and medical residents. November 6, 2024 Manuel R, Barber A, Kern J, et al. Focused team engagements to enhance interprofessional collaboration and safety behaviors among novice nurses and medical residents.…
  16. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/866081/psn-pdf
    June 05, 2024 - "The patient is awake and we need to stay calm": reconsidering indirect communication in the face of medical error and professionalism lapses. June 5, 2024 Taylor T, Columbus L, Banner H, et al. “The patient is awake and we need to stay calm”: reconsidering indirect communication in the face of medical error and p…
  17. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/866554/psn-pdf
    August 21, 2024 - Multi-team shared expectations tool (MT-SET): an exercise to improve teamwork across health care teams. August 21, 2024 Marsteller JA, Rosen MA, Wyskiel R, et al. Multi-team shared expectations tool (MT-SET): an exercise to improve teamwork across health care teams. Jt Comm J Qual Patient Saf. 2024;50(10):737-744. …
  18. psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.188_slideshow.ppt
    November 01, 2008 - Spotlight Case [MONTH] 2003 Spotlight Case November 2008 Dangerous Shift Source and Credits This presentation is based on the November 2008 AHRQ WebM&M Spotlight Case See the full article at http://webmm.ahrq.gov CME credit is available Commentary by: Emily S. Patterson, PhD Institute for Ergonomics, Ohi…
  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/33806/psn-pdf
    April 01, 2016 - In Conversation With… Amy J. Starmer, MD, MPH April 1, 2016 In Conversation With… Amy J. Starmer, MD, MPH. PSNet [internet]. 2016. https://psnet.ahrq.gov/perspective/conversation-amy-j-starmer-md-mph Editor's note: Dr. Starmer is Director of Primary Care Quality Improvement and Assistant Professor of Pediatrics a…
  20. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/38316/psn-pdf
    March 04, 2009 - Practising open disclosure: clinical incident communication and systems improvement. March 4, 2009 Iedema R, Jorm C, Wakefield J, et al. Practising Open Disclosure: clinical incident communication and systems improvement. Sociol Health Illn. 2009;31(2):262-77. doi:10.1111/j.1467-9566.2008.01131.x. https://psnet.ah…

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