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psnet.ahrq.gov/issue/communication-and-patient-safety-training-programme-all-healthcare-staff-can-it-make
July 01, 2017 - Study
A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference?
Citation Text:
Lee P, Allen K, Daly M. A ‘Communication and Patient Safety’ training programme for all healthcare staff: can it make a difference? BMJ Qual Saf. 2011;21(1).…
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psnet.ahrq.gov/issue/supporting-patient-safety-examining-communication-within-delivery-suite-teams-through
March 25, 2009 - Study
Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation.
Citation Text:
Berridge E-J, Mackintosh NJ, Freeth DS. Supporting patient safety: Examining communication within delivery suite teams through con…
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psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-physicians
December 15, 2021 - Book/Report
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians.
Citation Text:
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians. Hannawa AF, Wu AW, Juhasz RS, eds. Berlin, Germany: DeGruyter; 2017. ISBN: 978311…
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psnet.ahrq.gov/issue/sbar-patients
September 12, 2012 - Commentary
SBAR for patients.
Citation Text:
Denham CR. SBAR for Patients. J Patient Saf. 2008;4(1). doi:10.1097/pts.0b013e2181660c06.
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psnet.ahrq.gov/node/42495/psn-pdf
November 18, 2013 - The role of technology in clinician-to-clinician
communication.
November 18, 2013
McElroy LM, Ladner DP, Holl JL. The role of technology in clinician-to-clinician communication. BMJ Qual
Saf. 2013;22(12):981-3. doi:10.1136/bmjqs-2013-002191.
https://psnet.ahrq.gov/issue/role-technology-clinician-clinician-communic…
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psnet.ahrq.gov/node/40066/psn-pdf
January 01, 2011 - Communication errors in dispatch of air medical
transport.
December 8, 2010
Vilensky D, MacDonald RD. Communication errors in dispatch of air medical transport. Prehosp Emerg
Care. 2011;15(1):39-43. doi:10.3109/10903127.2011.519817.
https://psnet.ahrq.gov/issue/communication-errors-dispatch-air-medical-transport
…
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psnet.ahrq.gov/node/38562/psn-pdf
April 16, 2018 - Safe intrahospital transport of the non-ICU patient using
standardized handoff communication.
April 16, 2018
PA-PSRS Patient Safety Advisory; Patient Safety Authority.
https://psnet.ahrq.gov/issue/safe-intrahospital-transport-non-icu-patient-using-standardized-handoff-
communication
This article discusses strateg…
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psnet.ahrq.gov/node/36885/psn-pdf
March 10, 2011 - Communication outcomes of critical imaging results in a
computerized notification system.
March 10, 2011
Singh H, Arora HS, Vij MS, et al. Communication outcomes of critical imaging results in a computerized
notification system. J Am Med Inform Assoc. 2007;14(4):459-66.
https://psnet.ahrq.gov/issue/communication-o…
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psnet.ahrq.gov/node/38184/psn-pdf
February 16, 2011 - Interprofessional communication and medical error: a
reframing of research questions and approaches.
February 16, 2011
Varpio L, Hall P, Lingard LA, et al. Interprofessional communication and medical error: a reframing of
research questions and approaches. Acad Med. 2008;83(10 Suppl):S76-81.
doi:10.1097/ACM.0b013e…
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psnet.ahrq.gov/node/39321/psn-pdf
April 08, 2011 - Interns overestimate the effectiveness of their hand-off
communication.
April 8, 2011
Chang VY, Arora V, Lev-Ari S, et al. Interns overestimate the effectiveness of their hand-off
communication. Pediatrics. 2010;125(3):491-496. doi:10.1542/peds.2009-0351.
https://psnet.ahrq.gov/issue/interns-overestimate-effective…
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psnet.ahrq.gov/node/39784/psn-pdf
August 25, 2010 - Perceptions of effective and ineffective nurse–physician
communication in hospitals.
August 25, 2010
Robinson P, Gorman G, Slimmer LW, et al. Perceptions of effective and ineffective nurse-physician
communication in hospitals. Nurs Forum. 2010;45(3):206-16. doi:10.1111/j.1744-6198.2010.00182.x.
https://psnet.ahrq.…
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psnet.ahrq.gov/node/39781/psn-pdf
November 23, 2016 - Advancing Effective Communication, Cultural
Competence, and Patient- and Family-Centered Care: A
Roadmap for Hospitals.
November 23, 2016
Oakbrook Terrace, IL: The Joint Commission; 2010.
https://psnet.ahrq.gov/issue/advancing-effective-communication-cultural-competence-and-patient-and-
family-centered-care
This…
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psnet.ahrq.gov/node/37942/psn-pdf
May 04, 2014 - Improving handoff communications in critical care:
utilizing simulation-based training toward process
improvement in managing patient risk.
May 4, 2014
Berkenstadt H, Haviv Y, Tuval A, et al. Improving handoff communications in critical care: utilizing
simulation-based training toward process improvement in managi…
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psnet.ahrq.gov/node/865484/psn-pdf
April 03, 2024 - Communication of incidental imaging findings on
inpatient discharge summaries after implementation of
electronic health record notification system.
April 3, 2024
Mattay G, Mallikarjun K, Grow P, et al. Communication of incidental imaging findings on inpatient discharge
summaries after implementation of electronic …
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psnet.ahrq.gov/node/867089/psn-pdf
November 06, 2024 - Focused team engagements to enhance interprofessional
collaboration and safety behaviors among novice nurses
and medical residents.
November 6, 2024
Manuel R, Barber A, Kern J, et al. Focused team engagements to enhance interprofessional collaboration
and safety behaviors among novice nurses and medical residents.…
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psnet.ahrq.gov/node/866081/psn-pdf
June 05, 2024 - "The patient is awake and we need to stay calm":
reconsidering indirect communication in the face of
medical error and professionalism lapses.
June 5, 2024
Taylor T, Columbus L, Banner H, et al. “The patient is awake and we need to stay calm”: reconsidering
indirect communication in the face of medical error and p…
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psnet.ahrq.gov/node/866554/psn-pdf
August 21, 2024 - Multi-team shared expectations tool (MT-SET): an
exercise to improve teamwork across health care teams.
August 21, 2024
Marsteller JA, Rosen MA, Wyskiel R, et al. Multi-team shared expectations tool (MT-SET): an exercise to
improve teamwork across health care teams. Jt Comm J Qual Patient Saf. 2024;50(10):737-744.
…
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psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.188_slideshow.ppt
November 01, 2008 - Spotlight Case [MONTH] 2003
Spotlight Case November 2008
Dangerous Shift
Source and Credits
This presentation is based on the November 2008
AHRQ WebM&M Spotlight Case
See the full article at http://webmm.ahrq.gov
CME credit is available
Commentary by: Emily S. Patterson, PhD
Institute for Ergonomics, Ohi…
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psnet.ahrq.gov/node/33806/psn-pdf
April 01, 2016 - In Conversation With… Amy J. Starmer, MD, MPH
April 1, 2016
In Conversation With… Amy J. Starmer, MD, MPH. PSNet [internet]. 2016.
https://psnet.ahrq.gov/perspective/conversation-amy-j-starmer-md-mph
Editor's note: Dr. Starmer is Director of Primary Care Quality Improvement and Assistant Professor of
Pediatrics a…
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psnet.ahrq.gov/node/38316/psn-pdf
March 04, 2009 - Practising open disclosure: clinical incident
communication and systems improvement.
March 4, 2009
Iedema R, Jorm C, Wakefield J, et al. Practising Open Disclosure: clinical incident communication and
systems improvement. Sociol Health Illn. 2009;31(2):262-77. doi:10.1111/j.1467-9566.2008.01131.x.
https://psnet.ah…