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161. Morning Briefing and Shadowing (Slide Presentation) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/briefing-slides/slides.html
     October 01, 2014 - complicated sterile processing was; efforts made to keep trays together POE removed an important step; communicating

162. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - Slide 11 Now communicating with heart, caring communication or I call it the language of caring, has

163. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - In particular, they are not communicating well with the specialists, the health plans, or their patients

164. Improving Communication and Teamwork in the Surgical Environment
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-blank-template.pptx
     April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Quality Improvement Study Template Ambulatory Surgery Center AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix K. Quality Improvement Study Framework Quality Improvement Study Templat…

165. Improving Communication and Teamwork in the Surgical Environment
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p.pptx
     January 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Appendix P. Evaluating and Selecting Hand Hygiene Products AHRQ Safety Program for Ambulatory Surgery Implementation Guide Timothy Landers, Ph.D., R.N., CNP, CIC Assistant Professor, The Ohio State University College of Nursing Evaluating and Selec…

166. Improving Communication and Teamwork in the Surgical Environment
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief.pptx
     June 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Debrief Example Quality Improvement Study Ambulatory Surgery Center AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix K. Quality Improvement Study Framework | ‹#› AHRQ Safety Program for Ambulatory Sur…

167. Improving Communication and Teamwork in the Surgical Environment
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1.pptx
     April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Appendix N. Part 1: A Clear View of Flexible Endoscope Processing: Transport, Leak Testing, Cleaning AHRQ Safety Program for Ambulatory Surgery Implementation Guide Susan Klacik B.S., CRCST, CIS, FCS Endoscope Transport, Leak Testing, Cleaning| ‹#›…

168. Improving Communication and Teamwork in the Surgical Environment
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2.pptx
     April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Appendix O. Part 2: A Clear View of Flexible Endoscope Processing: Disinfection/Sterilization Record Keeping AHRQ Safety Program for Ambulatory Surgery Implementation Guide Susan Klacik B.S., CRCST, CIS, FCS Endoscope Disinfection/Sterilization Reco…

169. Pocket Guide: TeamSTEPPS | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
     January 01, 2020 - Return to Contents Communication [ D ] Select for Text Description SBAR A technique for communicating

170. Standard Work Observation Component Kit | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-comp-kit.html
     June 01, 2017 - Routine electronic health record or paper chart audits can’t capture the look and feel of your team communicating

171. Patient and Family Engagement | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
     September 01, 2013 - It is about improving quality and safety by communicating and partnering more effectively. … Communication Tips 1 Say: When communicating with patients and their families, unit team members

172. Patient and Family Engagement | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
     September 01, 2013 - Communicating about episodes of harm to patients. In: Leonard M, ed.

173. TeamSTEPPS Module 1: Communication | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/index.html
     June 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

174. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
     May 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

175. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
     July 10, 2011 - Agency for Healthcare Research and Quality, welcome to a podcast from TalkingQuality, a Web site about communicating

176. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

177. Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
     July 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

178. User-Centered Quality Report (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
     March 21, 2012 - Agency for Healthcare Research and Quality, welcome to a podcast from TalkingQuality, a Web site about communicating … It's a way to improve the way that you're communicating with your users.

179. Research on Patient-Clinician Communication | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/questions/resources/research.html
     November 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

180. The TeamSTEPPS for Improving Diagnosis Team Assessment Tool: Scale Development and Psychometric Evaluation (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dx-team-assessment-scale-jtcommjqualpatsaf.pdf
     February 01, 2024 - – 3.4 (1.08) 0.87 – When communicating with external team specialists, providers and staff consistently