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1. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
   April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook) Strategy 2: Communicating to … Overview of the Communicating to Improve Quality Strategy The goal of the Communicating to Improve … Implementing the Communicating to Improve Quality strategy The Communicating to Improve Quality strategy … Communicating with medical patients. Newbury Park, CA: Sage; 1989. 2. … the Communicating to Improve Quality Strategy What are the Communicating to Improve Quality tools?

2. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
   February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality ( … Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Get to Know Your Health Care Team Guide

3. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
   February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Back) Tip 4: Tell us who your family … Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Front) [Type text] [Type text] [Type

4. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
   February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working … with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating

5. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
   February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4) We are partners in your care We work to make … Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating

6. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
   February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5) Overview of Communication Competencies Effective … Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating … Make sure the patient has the Communicating to Improve Quality Tools 1–3 and highlight the main points … Strategy 2: Communicating to Improve Quality (Tool 5) Guide to Patient and Family Engagement :: 2 Building … Partnerships for Safe Care: Observation Form and Checklist Strategy 2: Communicating to Improve Quality

7. Toolkit To Improve Antibiotic Use in Ambulatory Care | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/antibiotic-use/ambulatory-care/index.html
   October 01, 2022 - Acute Care Hospital Toolkit Ambulatory Care Toolkit Four Moments Learn Strategies for Communicating … developing and improving antibiotic stewardship activities in your practice, learning strategies for communicating … Learning strategies for communicating with patients, their families, and colleagues about antibiotic … Full Diagram Learn strategies for communicating with colleagues, patients, and families about antibiotic … Clinic Staff:  At a minimum, it is recommended that you review the content in “Learn strategies for communicating

8. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
   pcmh.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
   July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety 139 Speaking Plainly: Communicating … OPM, for Communicating the Patient’s Role in Safety 141 example, wanted to include a shorter … • What opportunities exist for communicating our key messages? … Communicating the Patient’s Role in Safety 149 Acknowledgments This paper represents the opinions … Preventing medical errors: communicating a role for Medicare beneficiaries.

9. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
   December 01, 2017 - Safety News and Events Education & Training Resources Strategy 2: Communicating … Strategy 2: The Communicating to Improve Quality strategy and its tools help facilitate this communication … Communicating to Improve Quality Strategy Implementation Handbook gives an overview of and rationale … reviewed December 2017 Page originally created June 2013 Internet Citation: Strategy 2: Communicating

10. Contact Us | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/contact/index.html
    February 01, 2020 - Communicating Online with AHRQ: If you want to communicate your comments, questions, requests, or suggestions … Communicating by Mail with AHRQ: Send your letter with comments or questions to: Agency for Healthcare … Research and Quality Office of Communications 5600 Fishers Lane, 7th Floor Rockville, MD 20857 Communicating

11. Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
    December 01, 2017 - Decolonization Protocol Navigating Hierarchy in the Clinical Setting: Working and Communicating … Slide Presentation Slide 1 Navigating Hierarchy in the Clinical Setting: Working and Communicating … December 2015 Internet Citation: Navigating Hierarchy in the Clinical Setting: Working and Communicating

12. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
    September 01, 2020 - Engagement and Education Research Tools, Data, and Funding The SHARE Approach—Communicating … Communicating risk with visual aids Visual aids are simple graphical representations of numerical expressions … Communicating risks and benefits: an evidence-based user’s guide. Silver Spring (MD): U.S. … September 2020 Page originally created July 2014 Internet Citation: The SHARE Approach—Communicating

13. The Importance of Communication for Strong Leadership | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/evidencenow/tools/leadership-communication.html
    November 01, 2018 - Communicating a compelling and strategic vision is a leader’s responsibility.

14. Tool: SBAR | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - It usually begins with the identity of the person communicating the SBAR, patient identifiers such as … Assessment reports what the person communicating the SBAR thinks the problem is. … Determine which parts of SBAR are relevant to your team's needs and use those when communicating critical

15. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - In the CANDOR process, disclosure means communicating with patients, families, and caregivers concerning … Do hospital policies provide guidelines for communicating with patients and families? … Slide 5 Say: As you think about the process of communicating with patients and families following … A number of key communication skills can ensure the Disclosure Lead is effective in communicating after … It also helps to use good non-verbal expressions like good eye contact when communicating with patients

16. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
    December 01, 2015 - When communicating with patients, staff allow enough time for questions.           32. … Staff use common terminology when communicating with each other.           33.

17. Monitoring and Modifying the Plan: Huddle | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/team/tools/huddle.html
    May 01, 2023 - Monitoring and Modifying the Plan: Huddle The Huddle is a tool for communicating

18. TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
    March 21, 2014 - When communicating with patients, staff allow enough time for questions. 32. … Staff use common terminology when communicating with each other. 33.

19. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/instructor/reference/teampercept.html
    April 01, 2017 - When communicating with patients, staff allow enough time for questions.           32. … Staff use common terminology when communicating with each other.           33.

20. TeamSTEPPS® for Office-Based Care - Teamwork Perceptions Questionnaire (T-TPQ) (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
    December 09, 2015 - When communicating with patients, staff allow enough time for questions. 32. … Staff use common terminology when communicating with each other. 33.