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161. Module 7: Resolution | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
     August 01, 2022 - moment, and the ability to recognize and understand one’s own emotions and those of the person you are communicating

162. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
     May 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

163. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
     July 10, 2011 - Agency for Healthcare Research and Quality, welcome to a podcast from TalkingQuality, a Web site about communicating

164. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

165. PowerPoint Presentation
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
     January 01, 2014 - Further distress to the family—Timing matters; but if you are open and continuously communicating with … conversations can be emotionally difficult, not only for the patient and family, but also for clinician communicating

166. Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
     July 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

167. Improving Communication and Teamwork Around Antibiotic Decision Making | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/antibiotic-use/acute-care/safety/communication.html
     November 01, 2019 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

168. TeamSTEPPS 2.0 Module 8: Change Management
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
     March 28, 2006 - Leading the process of: Translating values into expected behaviors Establishing trust and accountability Communicating … Failure to implement change is often the result of under-communicating or communicating poorly.

169. Communication and Optimal Resolution (CANDOR) | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/index.html
     August 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

170. Mod5-Comm-Assessment (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
     April 01, 2016 - These individuals should demonstrate: ■ Experience in communicating with patients and families about

171. Building Rapport with Patients: OARS Communication Skills | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/evidencenow/tools/oars-model.html
     November 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

172. Communication Assessment Guide: Appendix 4 | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/ap4.html
     August 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

173. America's Health Literacy: Why We Need Accessible Health Information (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/health-literacy/dhhs-2008-issue-brief.pdf
     January 01, 2008 - Public insurers could develop accessible materials and processes for communicating with persons with

174. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
     September 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

175. Offering Two-Day Training Content | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
     February 01, 2024 - the importance of teamwork in helping to create shared understandings of processes and methods for communicating

176. Safe Medication Administration: Slide Presentation | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
     July 01, 2023 - Useful for— Communicating sense of urgency. Briefing arriving care team members.

177. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
     May 01, 2017 - SBAR (Situation, Background, Assessment, Recommendation and Request): A technique for communicating … updated electronic fetal monitoring policies to promote standardized language for documenting and communicating … Safety huddles also allowed staff to come up with a standardized approach for communicating changes … The new safety huddles helped to mitigate this problem by providing a platform for communicating changes … By maintaining a clear vision and communicating it to their colleagues, the physician and nurse champions

178. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
     May 01, 2017 - SBAR (Situation, Background, Assessment, Recommendation and Request): A technique for communicating … updated electronic fetal monitoring policies to promote standardized language for documenting and communicating … Safety huddles also allowed staff to come up with a standardized approach for communicating changes … The new safety huddles helped to mitigate this problem by providing a platform for communicating changes … By maintaining a clear vision and communicating it to their colleagues, the physician and nurse champions

179. Module 5: Situation Monitoring
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module5-situation-monitoring.pptx
     January 10, 2022 - Diagnostic reflective practice includes action, communicating with the patient and family what will follow

180. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …