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  1. digital.ahrq.gov/2018-year-review/research-summary/using-technology-enhance-patient-communication-during-clinic
    January 01, 2018 - Using Technology to Enhance Patient Communication During Clinic Visits Key Finding and Impact: Leveraging clinic room configuration allows the computer to become a facilitator to the patient visit, rather than a barrier between the provider and patient. Computers have advantages, but may interfere with pa…
  2. digital.ahrq.gov/sites/default/files/docs/page/patient-use-of-secure-messaging-quick-reference-guide.pdf
    September 01, 2009 - Patient Use of Secure Messaging Patient Use of Secure Messaging Monitoring the use of secure messaging by patients over time is one way to measure the success of the implementation of secure messaging functionality, which may be made available through a patient portal or a personal health record (PHR). Category: P…
  3. digital.ahrq.gov/ahrq-funded-projects/preventing-medication-related-problems-care-transitions-skilled-nursing
    July 31, 2025 - Preventing Medication-Related Problems in Care Transitions to Skilled Nursing Facilities Project Description Publications Research Story Standardizing the hospital-to-skilled nursing facility transition by using a structured handoff between clinical teams along with…
  4. digital.ahrq.gov/technology/hardware
    January 01, 2023 - Hardware IMProving Outcomes Related to Patients Through Advanced Nursing Technology (IMPORTANT) – Final Report Citation Sun C. IMProving Outcomes Related to Patients Through Advanced Nursing Technology (IMPORTANT) – Final Report. (Prepared by Hunter College under Grant No. R03…
  5. digital.ahrq.gov/ahrq-funded-projects/cancelrx-health-it-tool-decrease-medication-discrepancies-outpatient-setting
    January 01, 2023 - CancelRx: A Health IT Tool to Decrease Medication Discrepancies in the Outpatient Setting Project Final Report ( PDF , 855.73 KB) Disclaimer Disclaimer The findings and conclusions in this document are those of the author(s), who are responsible for its content, and do not nece…
  6. digital.ahrq.gov/sites/default/files/docs/citation/r01hs022894-pratt-final-report-2020.pdf
    January 01, 2020 - highlights the importance of supporting pediatric patients and their carepartners in reflecting on and communicating
  7. digital.ahrq.gov/principal-investigator/fairbanks-rollin-j
    January 01, 2023 - Fairbanks, Rollin J. Usability in health IT: beyond compliance to meaningful design and assessment. Citation Fairbanks RJ, Bisantz A, Hettinger AZ, et al. Usability in health IT: beyond compliance to meaningful design and assessment. In Proceedings of the Human Factors and Er…
  8. digital.ahrq.gov/ahrq-funded-projects/patient-readiness-use-internet-health-resources/citation/issues-and-questions
    January 01, 2023 - Issues and questions to consider in implementing secure electronic patient-provider web portal communications systems. Citation Wakefield DS, Mehr D, Keplinger L, et al. Issues and questions to consider in implementing secure electronic patient-provider web portal communications systems. Int J Med Inf…
  9. digital.ahrq.gov/ahrq-funded-projects/electronic-exchange-poisoning-information/citation/legal
    January 01, 2023 - Legal aspects of information sharing and communication by poison centers in the United States. Citation McDonald A, Francis L, Crouch BI, Cummins M. Legal aspects of information sharing and communication by poison centers in the United States. Clin Toxicol (Phila). 2020 Jan 14:1-7. doi: 10.1080/155636…
  10. digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange/citation/information
    January 01, 2023 - Information requirements for health information exchange supported communication between emergency departments and poison control centers. Citation Cummins MR, Crouch BI, Del Fiol G, et al. Information requirements for health information exchange supported communication between emergency departments …
  11. digital.ahrq.gov/sites/default/files/docs/citation/r01hs022364-ralston-final-report-2018.pdf
    January 01, 2018 - These findings also revealed that care team members sometimes face a dilemma between communicating
  12. digital.ahrq.gov/2020-year-review/research-summary/improving-care-transitions-hospitalized-patients-pharmacy-integrated-transitions-program
    January 01, 2020 - Improving Care Transitions of Hospitalized Patients With the Pharmacy Integrated Transitions Program Standardizing the hospital-to-skilled nursing facility transition by using a structured handoff between clinical teams along with a pharmacist to monitor patient medications during the transition may improve care co…
  13. digital.ahrq.gov/ahrq-funded-projects/amia-health-policy-conference-series/citation/patient-centered-care
    January 01, 2023 - Patient-centered care, collaboration, communication, and coordination: a report from AMIA’s 2013 Policy Meeting. Citation Brennan PF, Valdez R, Alexander G, et al. Patient-centered care, collaboration, communication, and coordination: a report from AMIA’s 2013 Policy Meeting. J Am Med Inform Assoc 201…
  14. digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange/citation/inefficiencies-communication-poison-control-centers-emergency-departments
    January 01, 2023 - Inefficiencies and vulnerabilities of telephone-based communication between U.S. poison control centers and emergency departments. Citation Cummins MR, Crouch B, Gesteland P, et al. Inefficiencies and vulnerabilities of telephone-based communication between U. S. poison control centers and emergency d…
  15. digital.ahrq.gov/ahrq-funded-projects/speech-telerehabilitation-after-stroke-proof-concept-and-feasibility/citation/estimating
    January 01, 2023 - Estimating the cost and value of functional changes in communication ability following telepractice treatment for aphasia. Citation Jacobs M, Ellis C. Estimating the cost and value of functional changes in communication ability following telepractice treatment for aphasia. PLoS One. 2021 Sep 17;16(9):…
  16. digital.ahrq.gov/ahrq-funded-projects/creating-foundation-design-culturally-informed-health-information-technology/annual-summary/2012
    January 01, 2012 - Creating a Foundation for the Design of Culturally-Informed Health Information Technology - 2012 Project Name Creating a Foundation for the Design of Culturally-Informed Health Information Technology Principal Investigator Valdez, Rupa Sheth Organization University of Wiscons…
  17. digital.ahrq.gov/sites/default/files/Operations%20Center%20OY2%20Charter_508.pdf
    November 01, 2024 - ■ Communicating highly technical CDS topics to a broad audience.
  18. digital.ahrq.gov/sites/default/files/Operations%20Center%20OY2%20Operational%20Framework_508.pdf
    July 23, 2025 - responsible for maintaining communication with task leadership between meetings as necessary, including communicating
  19. digital.ahrq.gov/ahrq-funded-projects/using-health-information-technology-improve-ambulatory-chronic-disease-care-4
    January 01, 2023 - Consistency of patient preferences about a secure internet-based patient communications portal: Contemplating, enrolling, and using. Citation Wakefield DS, Kruse RL, Wakefield BJ, et al. Consistency of patient preferences about a secure internet-based patient communications portal: Contemplating, enro…
  20. digital.ahrq.gov/ahrq-funded-projects/using-health-information-technology-improve-ambulatory-chronic-disease-care-2
    January 01, 2023 - Issues and questions to consider in implementing secure electronic patient-provider web portal communications systems. Citation Wakefield DS, Mehr D, Keplinger L, et al. Issues and questions to consider in implementing secure electronic patient-provider web portal communications systems. Int J Med Inf…

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