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101. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
     March 01, 2017 - Following the SBAR format, practice communicating the necessary information as efficiently or succinctly … Members Say: Next we will discuss some specific communication strategies you may want to use when communicating … Slide 28: Communicating Adverse Events Say: Communication following an adverse event can been especially

102. Communication-Facilitator-Guide (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
     June 01, 2021 - Using a secure upright body language position in a relaxed manner while making eye contact when you are communicating

103. Give People a Reason To Look at a Health Care Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/explain/communicate/reason.html
     November 01, 2018 - Also in "Communicating Key Information Upfront" Give People a Reason To Look at the Report Provide

104. Why Aren't Numbers and Graphs Sufficient for a Quality Report? | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/explain/numbers.html
     November 01, 2018 - Also in "Explain and Motivate" Why Numbers and Graphs Aren’t Enough Communicating Key Information

105. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
     June 01, 2019 - Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

106. TeamSTEPPS 2.0 Module 9: Coaching Workshop
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
     April 10, 2006 - the next slide to discuss coaching competencies. 17 Coaching Competencies (Slide 13) Communication Communicating … referencing a handout that defines the competencies. 18 Coaching Competency: Communication Three areas: Communicating … for Understanding: Demonstrating attention to and conveying understanding of others Communication Communicating … Skill in communicating is clearly critical for coaching effectively. … The first is communicating instruction, demonstrating to the person you're coaching how to do the task

107. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     June 19, 2018 - We have standard procedures for communicating prescription information across shifts. B14.

108. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
     June 06, 2018 - Within this facility, we do a good job communicating information that affects patient care ........

109. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
     February 25, 2014 - Failure to implement change is often the result of undercommunicating or communicating poorly. … What method do you find successful for communicating to staff when numerous resisters are present?

110. Strategy 4: IDEA Discharge Planning (Tool 4)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
     April 01, 2011 - than 30 seconds) introduce themselves and share: – Their name – The biggest challenge they face when communicating … It is about improving quality and safety by communicating and partnering more effectively. … Information sharing, which means communicating and sharing complete and unbiased information with patients … Communicating with medical patients. Newbury Park, CA: Sage; 1989. 4. Iacono S.

111. Health Literacy Publications | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/publications/index.html
     January 01, 2024 - Errors in Ambulatory Care: The Importance of Establishing Regimen Concordance (PDF) Speaking Plainly: Communicating

112. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/scores/framing.html
     March 01, 2016 - Framing refers to the emotional tone of the message you are communicating to consumers.

113. Channels: Reaching the Audience for a Health Care Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/distribute/placement/channels.html
     January 01, 2023 - Communicating with Distribution Brokers Based on what you learned from the process of finding potential

114. How Will You Gain the Trust of Health Care Providers or Plans? | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/plan/gain-trust.html
     November 01, 2018 - At a minimum, have a plan for communicating with the provider organizations at key steps in the project

115. Care Coordination | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/ncepcr/care/coordination.html
     August 01, 2018 - Communicating/sharing knowledge. Helping with transitions of care.

116. Strategy 1: Working With Patients and Families as Advisors | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
     December 01, 2017 - Strategy 2: Communicating to Improve Quality Strategy 3: Nurse Bedside Shift Report Strategy 4: Care

117. Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/distribute/promote/clarify.html
     November 01, 2018 - (Learn more about key messages in Communicating Key Information Upfront .)

118. TeamSTEPPS Fundamentals Course: Module 2. Team Structure (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
     November 18, 2015 - rounds; • Conducting handoffs at the patient’s bedside; • Providing patients with tools for communicating … Administration creates the climate and culture for a teamwork system to flourish by: • Establishing and communicating

119. TeamSTEPPS 2.0 Module 4: Leading Teams
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
     March 10, 2006 - identifying roles and responsibilities of team members, developing norms within the team for operating and communicating … responsibilities Sharing the plan Monitoring the plan and progress toward the goal Modifying the plan and communicating … And if so, which strategies have you used that have been effective in communicating information? … And what things have really been done by your team leaders in terms of communicating any changes that … Upton sought input from all team members before communicating the care plan.

120. Communication Assessment Guide | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
     August 01, 2022 - These individuals should demonstrate: Experience in communicating with patients and families about