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psnet.ahrq.gov/issue/improving-communication-icu-using-daily-goals
December 19, 2018 - Study
Improving communication in the ICU using daily goals.
Citation Text:
Pronovost P, Berenholtz SM, Dorman T, et al. Improving communication in the ICU using daily goals. J Crit Care. 2003;18(2):71-5.
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psnet.ahrq.gov/issue/enhanced-time-out-improved-communication-process
October 19, 2022 - Commentary
Enhanced time out: an improved communication process.
Citation Text:
Nelson PE. Enhanced Time Out: An Improved Communication Process. AORN J. 2017;105(6):564-570. doi:10.1016/j.aorn.2017.03.014.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3)
Appendix D. Ambulatory Surgery Center Checklist Template
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Ambulatory Surgery Checklist
Preop
Before Patient Enters Room
Nurse, Anesthesia Professional, and Patient Review:
· Patient identificatio…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
Appendix E. Endoscopy Checklist Template
Endoscopy Safety Checklist
Preprocedure Area/Procedure Room
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Before Patient Enters Room
Nurse, Anesthesia Professional, and P…
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psnet.ahrq.gov/issue/communication-skills-and-error-intensive-care-unit
May 06, 2009 - Review
Communication skills and error in the intensive care unit.
Citation Text:
Reader TW, Flin R, Cuthbertson BH. Communication skills and error in the intensive care unit. Curr Opin Crit Care. 2007;13(6):732-6.
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psnet.ahrq.gov/issue/poor-physician-patient-communication-and-medical-error
August 23, 2023 - Commentary
Poor physician-patient communication and medical error.
Citation Text:
Poor physician-patient communication and medical error. Lazris A, Roth AR, Haskell H, et al. Am Fam Physician. 2021;103(12):757-759.
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psnet.ahrq.gov/issue/improving-quality-discharge-communication-educational-intervention
April 24, 2018 - Study
Improving the quality of discharge communication with an educational intervention.
Citation Text:
Key-Solle M, Paulk E, Bradford K, et al. Improving the quality of discharge communication with an educational intervention. Pediatrics. 2010;126(4):734-9. doi:10.1542/peds.2010-0884.
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psnet.ahrq.gov/issue/complementary-telephone-strategies-improve-postdischarge-communication
July 02, 2014 - Commentary
Complementary telephone strategies to improve postdischarge communication.
Citation Text:
Rennke S, Kesh S, Neeman N, et al. Complementary telephone strategies to improve postdischarge communication. Am J Med. 2012;125(1):28-30. doi:10.1016/j.amjmed.2011.05.011.
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digital.ahrq.gov/sites/default/files/docs/page/2006Muller_052411comp.pdf
May 26, 2011 - Medication Information: A Community Working Together to Improve Communication
Medication Information: A
Community Working Together to
Improve Communication
Melinda Muller, MD
Medical Director, Legacy Clinics
Medical Director of Quality for Primary
Care
Legacy Health System
Portland, Oregon
Support
This wo…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2)
(Brochure Back)
Tip 4: Tell us who your family members or friends are and how you want them to be involved
Your family or friends are welcome at [insert hospital name]. Family or friends can:
Give you comfort and support
Help you keep track of and understand inform…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
May 24, 2013 - Strategy 2: Communicating for Improve Quality (Tool 1)
Guide to Patient and Family Engagement
Be a Partner in Your Care
We work as a team to make sure
you get the best care
Your health care team includes you, doctors, nurses,
other clinical staff, and hospital staff. If you like, the team
can also include…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Get to Know Your Health Care Team
Guide to Patient and Family Engagement :: 1
Getting to know your health care team helps you get the best care possible.
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.pdf
May 16, 2013 - Strategy 2: Communicating to Improve Quality (Tool 3)
Guide to Patient and Family Engagement :: 1
Get to Know Your Health Care Team
Getting to know your health care team helps you get
the best care possible.
The members of your health care team include:
• You
• Family or friends, as you wish
• Different…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Strategy 2: Communicating to Improve Quality (Tool 2)
Tips for
Being a Partner
in Your Care
Being a partner in your care helps you get
the best care possible while you are in the
hospital. It also helps you learn how to care
for yourself after you leave the hospital.
This brochure has four tips to hel…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5)
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4)
We are partners in your care
We work to make sure you get the
best care possible.
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 4)
Guide to Patient and Family En…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
May 24, 2013 - Strategy 2: Communicating for Improve Quality (Tool 4)
Guide to Patient and Family Engagement
We are partners in your care
We work to make sure you get the
best care possible.
We will:
• Give you timely and complete
information about your care
• Ask about and listen to
your concerns
• Explain t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - Strategy 2: Communicating for Improve Quality (Tool 5)
Guide to Patient and Family Engagement :: 1
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved
quality and safety. The following list identifies be…
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psnet.ahrq.gov/issue/interdisciplinary-communication-uncharted-source-medical-error
September 24, 2016 - Review
Interdisciplinary communication: an uncharted source of medical error?
Citation Text:
Alvarez G, Coiera E. Interdisciplinary communication: an uncharted source of medical error? J Crit Care. 2006;21(3):236-42; discussion 242.
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