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www.ahrq.gov/news/newsroom/case-studies/criteria.html
December 01, 2019 - AHRQ Impact Case Studies Criteria
AHRQ Impact Case Studies provide evidence of how AHRQ-funded projects impact health care outcomes, quality, cost, use, and access. Each Impact Case Study demonstrates how AHRQ-funded resources are actually being used to improve the health care system.
Impact Case Studies are …
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www.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/measurement.html
December 01, 2022 - Major Home Health Care Quality Measurement Sets
NQF-Endorsed Measures
The National Quality Forum (NQF), a multistakeholder organization established to standardize health care quality measurement and reporting, has endorsed several consensus standards for skilled home health services. It has also published …
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psnet.ahrq.gov/node/46505/psn-pdf
August 20, 2018 - Americans' Experiences With Medical Errors and Views
on Patient Safety.
August 20, 2018
Chicago, IL: NORC at the University of Chicago and IHI/NPSF Lucian Leape Institute; 2017.
https://psnet.ahrq.gov/issue/americans-experiences-medical-errors-and-views-patient-safety
Patient perspectives have been shown to identi…
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psnet.ahrq.gov/node/73133/psn-pdf
April 14, 2021 - A human factors intervention in a hospital--evaluating the
outcome of a TeamSTEPPS program in a surgical ward.
April 14, 2021
Aaberg OR, Hall-Lord ML, Husebø SIE, et al. A human factors intervention in a hospital - evaluating the
outcome of a TeamSTEPPS program in a surgical ward. BMC Health Serv Res. 2021;21(1):11…
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psnet.ahrq.gov/node/73679/psn-pdf
September 08, 2021 - Why an open disclosure procedure is and is not followed
after an avoidable adverse event.
September 8, 2021
Carrillo I, Mira JJ, Guilabert M, et al. Why an open disclosure procedure is and is not followed after an
avoidable adverse event. J Patient Saf. 2021;17(6):e529-e533. doi:10.1097/pts.0000000000000405.
https…
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psnet.ahrq.gov/node/839826/psn-pdf
November 09, 2022 - Professional behavior and value erosion: a qualitative
study of physicians and the electronic health record.
November 9, 2022
Skeff KM, Brown-Johnson CG, Asch SM, et al. Professional behavior and value erosion: a qualitative study
of physicians and the electronic health record. J Healthc Manag. 2022;67(5):339-352. …
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psnet.ahrq.gov/node/841473/psn-pdf
December 14, 2022 - Examination of maternal near-miss experiences in the
hospital setting among Black women in the United States.
December 14, 2022
Byrd TE, Ingram LA, Okpara N. Examination of maternal near-miss experiences in the hospital setting
among Black women in the United States. Womens Health (Lond). 2022;18:174550572211338.
…
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psnet.ahrq.gov/node/34656/psn-pdf
May 27, 2011 - A look into the nature and causes of human errors in the
intensive care unit.
May 27, 2011
Donchin Y, Gopher D, Olin M, et al. A look into the nature and causes of human errors in the intensive care
unit. Crit Care Med. 1995;23(2):294-300.
https://psnet.ahrq.gov/issue/look-nature-and-causes-human-errors-intensive-…
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psnet.ahrq.gov/node/837345/psn-pdf
June 08, 2022 - A checklist to address implicit bias in healthcare settings
during the COVID-19 pandemic: The PLACE Strategy.
June 8, 2022
Galiatsatos P, O'Conor KJ, Wilson C, et al. A checklist to address implicit bias in healthcare settings during
the COVID-19 pandemic: The PLACE Strategy. Health Secur. 2022;20(3):261-263.
doi:…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
March 24, 2021 - Improving Patient Experience in Large Organizations webcast - Intro
Improving Patient Experience in
Large Organizations
A Webcast Presented by the AHRQ CAHPS User Network
March 24, 2021
2:00 – 3:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program
• Foundational elements of patient experience improveme…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ
AHRQ’S CAHPS PROGRAM
Consumer Assessment of Healthcare Providers and
Systems
Jonathan Bakdash, Ph.D.
Social Science Analyst,
Center for Quality Improvement & Patient Safety, AHRQ
Agency for Healthcare Research and
Quality (AHRQ)
AHRQ is:
…
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psnet.ahrq.gov/node/854633/psn-pdf
October 18, 2023 - A survey of pharmacists' perception of the work
environment and patient safety in community pharmacies
during the COVID-19 pandemic.
October 18, 2023
Ljungberg Persson C, Nordén Hägg A, Södergård B. A survey of pharmacists' perception of the work
environment and patient safety in community pharmacies during the CO…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction
AHRQ’s CAHPS Program: Improving Response Rates
and Representativeness—An Overview of Web-First
and Other Strategies
A Webcast Presented by the AHRQ CAHPS User Network
Thursday, January 11
1:00 – 2:00 pm ET
Webcast Technical Info
• A…
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psnet.ahrq.gov/node/866070/psn-pdf
June 05, 2024 - Large language models for preventing medication
direction errors in online pharmacies.
June 5, 2024
Pais C, Liu J, Voigt R, et al. Large language models for preventing medication direction errors in online
pharmacies. Nat Med. 2024;30(6):1574-1582. doi:10.1038/s41591-024-02933-8.
https://psnet.ahrq.gov/issue/large…
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psnet.ahrq.gov/node/60210/psn-pdf
April 08, 2020 - Patient safety and staff competence in managing
challenging behavior based on feedback from former
psychiatric patients.
April 8, 2020
Tölli S, Kontio R, Partanen P, et al. Patient safety and staff competence in managing challenging behavior
based on feedback from former psychiatric patients. Perspect Psychiatr Ca…
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psnet.ahrq.gov/node/37226/psn-pdf
December 15, 2011 - Adverse drug events in pediatric outpatients.
December 15, 2011
Kaushal R, Goldmann DA, Keohane C, et al. Adverse drug events in pediatric outpatients. Ambul Pediatr.
2007;7(5):383-9.
https://psnet.ahrq.gov/issue/adverse-drug-events-pediatric-outpatients
The incidence of adverse drug events (ADEs) among children h…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/2_mon_yee.pdf
June 02, 2025 - Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices
Meriter Medical Group
DeForest Fitchburg West Washington
McKee Stoughton Specialty Clinic
15
Comparison of 2013 CG-CAHPS Adult Visit
Survey Top-Box Scores
to the National 90th Percentiles
CG-CAHPS Comp…
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psnet.ahrq.gov/node/867381/psn-pdf
December 18, 2024 - Promoting medication safety for older adults upon
hospital discharge: guiding principles for a medication
discharge plan.
December 18, 2024
Zhang FH, Lauzon J, Payette J, et al. Promoting medication safety for older adults upon hospital discharge:
guiding principles for a medication discharge plan. Br J Clin Pharm…
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psnet.ahrq.gov/node/48079/psn-pdf
June 12, 2019 - Evaluating the implementation and impact of a pharmacy
technician-supported medicines administration service
designed to reduce omitted doses in hospitals: a
qualitative study.
June 12, 2019
Seston EM, Ashcroft DM, Lamerton E, et al. Evaluating the implementation and impact of a pharmacy
technician-supported medi…
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psnet.ahrq.gov/node/41068/psn-pdf
September 29, 2017 - A review of verbal order policies in acute care hospitals.
September 29, 2017
Wakefield DS, Wakefield BJ, Despins L, et al. A review of verbal order policies in acute care hospitals. Jt
Comm J Qual Patient Saf. 2012;38(1):24-33.
https://psnet.ahrq.gov/issue/review-verbal-order-policies-acute-care-hospitals
Verbal …