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psnet.ahrq.gov/node/40096/psn-pdf
December 22, 2010 - Enhancing communication in surgery through team
training interventions: a systematic literature review.
December 22, 2010
Gillespie BM, Chaboyer W, Murray P. Enhancing communication in surgery through team training
interventions: a systematic literature review. AORN J. 2010;92(6):642-57. doi:10.1016/j.aorn.2010.02.…
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psnet.ahrq.gov/node/837425/psn-pdf
June 15, 2022 - Honest communication and social asymmetries inside a
hospital: pitfalls for clinicians.
June 15, 2022
Redelmeier DA, Etchells EE, Najeeb U. Honest communication and social asymmetries inside a hospital:
pitfalls for clinicians. J Hosp Med. 2022;17(5):405-409. doi:10.1002/jhm.12827.
https://psnet.ahrq.gov/issue/hon…
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psnet.ahrq.gov/node/47674/psn-pdf
December 19, 2018 - Patient safety after implementation of a coproduced
family centered communication programme: multicenter
before and after intervention study.
December 19, 2018
Khan A, Spector ND, Baird JD, et al. Patient safety after implementation of a coproduced family centered
communication programme: multicenter before and af…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-2-tech-specs.pdf
June 02, 2025 - CHIPRA 241: Section 2, Technical Specifications
The percentage of children aged 2 through 17 years with an outpatient care visit and BMI ≥85 percentile
who had documentation of communication of weight classification during the measurement year. A higher
proportion indicates better performance.
T…
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psnet.ahrq.gov/issue/exclusion-residents-surgery-intensive-care-team-communication-qualitative-study
December 04, 2015 - Study
Exclusion of residents from surgery-intensive care team communication: a qualitative study.
Citation Text:
Conn LG, Haas B, Rubenfeld GD, et al. Exclusion of Residents From Surgery-Intensive Care Team Communication: A Qualitative Study. J Surg Educ. 2016;73(4):639-47. doi:10.1016/j…
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psnet.ahrq.gov/issue/communication-and-shared-understanding-between-parents-and-resident-physicians-night
May 08, 2017 - Study
Communication and shared understanding between parents and resident-physicians at night.
Citation Text:
Khan A, Rogers JE, Forster CS, et al. Communication and Shared Understanding Between Parents and Resident-Physicians at Night. Hosp Pediatr. 2016;6(6):319-29. doi:10.1542/hpeds.2…
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psnet.ahrq.gov/issue/improving-communication-and-resolution-following-adverse-events-using-patient-created
September 01, 2018 - Study
Improving communication and resolution following adverse events using a patient-created simulation exercise.
Citation Text:
Gallagher TH, Etchegaray J, Bergstedt B, et al. Improving Communication and Resolution Following Adverse Events Using a Patient-Created Simulation Exercise. H…
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psnet.ahrq.gov/issue/failures-communication-and-information-transfer-across-surgical-care-pathway-interview-study
August 09, 2013 - Study
Failures in communication and information transfer across the surgical care pathway: interview study.
Citation Text:
Nagpal K, Arora S, Vats A, et al. Failures in communication and information transfer across the surgical care pathway: interview study. BMJ Qual Saf. 2012;21(10):8…
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psnet.ahrq.gov/issue/patient-perspectives-patient-provider-communication-after-adverse-events
March 28, 2011 - Study
Patient perspectives of patient–provider communication after adverse events.
Citation Text:
Duclos CW, Eichler M, Taylor L, et al. Patient perspectives of patient-provider communication after adverse events. Int J Qual Health Care. 2005;17(6):479-86.
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Format:
…
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psnet.ahrq.gov/issue/exploring-role-communications-quality-improvement-case-study-1000-lives-campaign-nhs-wales
August 04, 2021 - Study
Exploring the role of communications in quality improvement: a case study of the 1000 Lives Campaign in NHS Wales.
Citation Text:
Cooper A, Gray J, Willson A, et al. Exploring the role of communications in quality improvement: A case study of the 1000 Lives Campaign in NHS Wales. J…
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psnet.ahrq.gov/issue/communication-during-trauma-resuscitation-do-we-know-what-happening
February 03, 2021 - Study
Communication during trauma resuscitation: do we know what is happening?
Citation Text:
Bergs EAG, Rutten FLPA, Tadros T, et al. Communication during trauma resuscitation: do we know what is happening? Injury. 2005;36(8):905-11.
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Format:
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psnet.ahrq.gov/issue/evaluation-preoperative-team-briefing-new-communication-routine-results-improved-clinical
April 06, 2011 - Study
Evaluation of a preoperative team briefing: a new communication routine results in improved clinical practice.
Citation Text:
Lingard LA, Regehr G, Cartmill C, et al. Evaluation of a preoperative team briefing: a new communication routine results in improved clinical practice. BM…
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psnet.ahrq.gov/issue/can-communication-and-resolution-programs-achieve-their-potential-five-key-questions
September 01, 2018 - Commentary
Can communication-and-resolution programs achieve their potential? Five key questions.
Citation Text:
Gallagher TH, Mello MM, Sage WM, et al. Can Communication-And-Resolution Programs Achieve Their Potential? Five Key Questions. Health Aff (Millwood). 2018;37(11):1845-1852. do…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
July 01, 2020 - The Power of Patient Stories for Improving the Patient Experience webcast - Grob
The Power of Patient Stories
R AC H E L G RO B , M A , P h D
D I R E C TO R O F N AT I O N A L I N I T I AT I V E S
C L I N I C A L P RO F E S S O R
S C I E N T I S T
C A H P S We b c a s t
5 / 1 2 / 2 2
Let me tell you a sto…
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psnet.ahrq.gov/issue/situation-background-assessment-recommendation-sbar-communication-tool-handoff-health-care
March 03, 2021 - Review
Emerging Classic
Situation, background, assessment, recommendation (SBAR) communication tool for handoff in health care- a narrative review.
Citation Text:
Shahid S, Thomas S. Situation, background, assessment, recommendation (SBAR) communication tool for…
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digital.ahrq.gov/program-overview/research-stories/improving-safety-postoperative-handoff-communication-telemedicine
January 01, 2023 - Improving Safety in Postoperative Handoff Communication with Telemedicine and Machine Learning
Theme:
Optimizing Care Delivery for Clinicians
Subtheme:
Using Digital Healthcare Tools to Improve Patient Safety
Implementing a postoperative handoff intervention augmented with telemedicine an…
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psnet.ahrq.gov/issue/refining-framework-enhance-communication-emergency-department-during-diagnostic-process
May 08, 2024 - Study
Refining a framework to enhance communication in the emergency department during the diagnostic process: an eDelphi approach.
Citation Text:
Manojlovich M, Bettencourt AP, Mangus CW, et al. Refining a framework to enhance communication in the emergency department during the diagnos…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
June 02, 2025 - SAY:
The “Apply CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability and attitudes toward risk. This module also summarizes the concepts and activities of the other six modules in the CUSP Toolkit.
Slide 1
SAY:
In th…
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs028104-final-report-zhang-2024.pdf
January 01, 2024 - A Novel Approach for Supporting Care Coordination Across Distributed Emergency Care Teams - Final Report
AHRQ Grant Final Progress Report
• Title of Project: A novel approach for supporting care coordination across
distributed emergency care teams
• Principal Investigator and Team Members:
Zhan Zhang, PhD…
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www.ahrq.gov/sites/default/files/2024-01/scott-cawiezell-report.pdf
January 01, 2024 - However, well into the study, the medication safety
team lacked a clinical leader to advocate and communicate … regardless of their high-performing medication safety
team, Nursing Home Five was unable to effectively communicate