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psnet.ahrq.gov/issue/supporting-patient-safety-examining-communication-within-delivery-suite-teams-through
March 25, 2009 - Study
Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation.
Citation Text:
Berridge E-J, Mackintosh NJ, Freeth DS. Supporting patient safety: Examining communication within delivery suite teams through con…
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psnet.ahrq.gov/issue/communication-and-patient-safety-training-programme-all-healthcare-staff-can-it-make
July 01, 2017 - Study
A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference?
Citation Text:
Lee P, Allen K, Daly M. A ‘Communication and Patient Safety’ training programme for all healthcare staff: can it make a difference? BMJ Qual Saf. 2011;21(1).…
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience-research/byrne-jm-et
January 01, 2023 - Byrne JM et al. 2009 "Initial experience with patient-clinician secure messaging at a VA medical center."
Reference
Byrne JM, Elliott S, Firek A. Initial experience with patient-clinician secure messaging at a VA medical center. J Am Med Inform Assoc 2009;16(2):267-270.
[Link]
Abstract
"The …
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psnet.ahrq.gov/node/41670/psn-pdf
September 12, 2012 - Task uncertainty and communication during nursing shift
handovers.
September 12, 2012
Mayor E, Bangerter A, Aribot M. Task uncertainty and communication during nursing shift handovers. J Adv
Nurs. 2012;68(9):1956-66. doi:10.1111/j.1365-2648.2011.05880.x.
https://psnet.ahrq.gov/issue/task-uncertainty-and-communicat…
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psnet.ahrq.gov/node/40408/psn-pdf
July 08, 2013 - Assessing residents' communication skills: disclosure of
an adverse event to a standardized patient.
July 8, 2013
Posner G, Nakajima A. Assessing residents' communication skills: disclosure of an adverse event to a
standardized patient. J Obstet Gynaecol Can. 2011;33(3):262-268.
https://psnet.ahrq.gov/issue/assess…
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psnet.ahrq.gov/node/46442/psn-pdf
October 04, 2017 - Handoff Communication.
October 4, 2017
APSF Newsletter. October 2017;32:29-56.
https://psnet.ahrq.gov/issue/handoff-communication
Handoff processes are known to carry risks of communication errors. This special issue focuses on
transfers involving anesthesia care. Articles review different types of handoffs, chara…
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psnet.ahrq.gov/node/41753/psn-pdf
March 11, 2013 - Barriers and facilitators to communicating nursing errors
in long-term care settings.
March 11, 2013
Wagner LM, Damianakis T, Pho L, et al. Barriers and facilitators to communicating nursing errors in long-
term care settings. J Patient Saf. 2013;9(1):1-7. doi:10.1097/PTS.0b013e3182699919.
https://psnet.ahrq.gov/i…
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psnet.ahrq.gov/node/41353/psn-pdf
May 09, 2012 - Speaking up, being heard: registered nurses' perceptions
of workplace communication.
May 9, 2012
Garon M. Speaking up, being heard: registered nurses' perceptions of workplace communication. J Nurs
Manag. 2012;20(3):361-71. doi:10.1111/j.1365-2834.2011.01296.x.
https://psnet.ahrq.gov/issue/speaking-being-heard-reg…
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psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-physicians
December 15, 2021 - Book/Report
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians.
Citation Text:
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians. Hannawa AF, Wu AW, Juhasz RS, eds. Berlin, Germany: DeGruyter; 2017. ISBN: 978311…
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psnet.ahrq.gov/issue/sbar-patients
September 12, 2012 - Commentary
SBAR for patients.
Citation Text:
Denham CR. SBAR for Patients. J Patient Saf. 2008;4(1). doi:10.1097/pts.0b013e2181660c06.
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Format:
DOI Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMedId RIS
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…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
January 01, 2008 - TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together
Slide 1
TeamSTEPPS® for Diagnosis
Improvement
…
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psnet.ahrq.gov/node/49664/psn-pdf
January 01, 2013 - evolve over time for necessary human and
organizational reasons; and that high performing teams often communicate
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
June 02, 2025 - TO
Project Evaluation and Debriefing
What is the purpose of this tool? The purpose of the project evaluation is to:
Identify factors that contributed to the team’s success.
Identify factors that hindered the team’s success.
Identify additional clinical areas in the organization where the best practice can be implemen…
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psnet.ahrq.gov/perspective/patient-safety-office-based-care-settings
January 31, 2024 - I need to figure out a better way that we can communicate among providers and teams.”
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psnet.ahrq.gov/node/42495/psn-pdf
November 18, 2013 - The role of technology in clinician-to-clinician
communication.
November 18, 2013
McElroy LM, Ladner DP, Holl JL. The role of technology in clinician-to-clinician communication. BMJ Qual
Saf. 2013;22(12):981-3. doi:10.1136/bmjqs-2013-002191.
https://psnet.ahrq.gov/issue/role-technology-clinician-clinician-communic…
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psnet.ahrq.gov/node/40066/psn-pdf
January 01, 2011 - Communication errors in dispatch of air medical
transport.
December 8, 2010
Vilensky D, MacDonald RD. Communication errors in dispatch of air medical transport. Prehosp Emerg
Care. 2011;15(1):39-43. doi:10.3109/10903127.2011.519817.
https://psnet.ahrq.gov/issue/communication-errors-dispatch-air-medical-transport
…
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psnet.ahrq.gov/node/38562/psn-pdf
April 16, 2018 - Safe intrahospital transport of the non-ICU patient using
standardized handoff communication.
April 16, 2018
PA-PSRS Patient Safety Advisory; Patient Safety Authority.
https://psnet.ahrq.gov/issue/safe-intrahospital-transport-non-icu-patient-using-standardized-handoff-
communication
This article discusses strateg…
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psnet.ahrq.gov/node/36885/psn-pdf
March 10, 2011 - Communication outcomes of critical imaging results in a
computerized notification system.
March 10, 2011
Singh H, Arora HS, Vij MS, et al. Communication outcomes of critical imaging results in a computerized
notification system. J Am Med Inform Assoc. 2007;14(4):459-66.
https://psnet.ahrq.gov/issue/communication-o…
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psnet.ahrq.gov/node/38184/psn-pdf
February 16, 2011 - Interprofessional communication and medical error: a
reframing of research questions and approaches.
February 16, 2011
Varpio L, Hall P, Lingard LA, et al. Interprofessional communication and medical error: a reframing of
research questions and approaches. Acad Med. 2008;83(10 Suppl):S76-81.
doi:10.1097/ACM.0b013e…
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psnet.ahrq.gov/node/39784/psn-pdf
August 25, 2010 - Perceptions of effective and ineffective nurse–physician
communication in hospitals.
August 25, 2010
Robinson P, Gorman G, Slimmer LW, et al. Perceptions of effective and ineffective nurse-physician
communication in hospitals. Nurs Forum. 2010;45(3):206-16. doi:10.1111/j.1744-6198.2010.00182.x.
https://psnet.ahrq.…