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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module3/slcommunication.html
July 01, 2018 - Return to Contents
Slide 6: Standards of Effective Communication
Complete:
Communicate all … Brief:
Communicate the information in a concise manner. … A framework for team members to effectively communicate information to one another. … Communicate the following information:
S ituation—What is going on with the patient? … A strategy used to communicate important or critical information.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
January 01, 2022 - Highest Scoring
Measure
How Well Doctors
Communicate
81 percent of CHIP respondents
indicated … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … 50
- • I '
2018 2019 2020 2021 2022
- Adult Medicaid - Child Medicaid - CHIP
How Well Doctors Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Professional
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1a, 1b
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate … : Measure released in 2009. 1
Perspective: Health Care Professional
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 7
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … coded S 1-47)
Establish accountability or negotiate responsibility: S 28, S 29, S 31-34, S 36
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate
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psnet.ahrq.gov/issue/institute-professionalism-and-ethical-practice
June 26, 2019 - This institute conducts research and develops programs to help clinicians communicate successfully with … Journal Article
Study
Case-based simulation empowering pediatric residents to communicate about diagnostic
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - How to Communicate About an Adverse Event 6
Slide 26. … How hospital staff members communicate with patients and families can affect patient engagement. … When they do, staff need know how to communicate with the patient and family. … Communicate. … During the initial communication with the patient and family, providers should:
Communicate only
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psnet.ahrq.gov/node/40563/psn-pdf
September 09, 2011 - Shedding light on the dark side of doctor–patient
interactions: verbal and nonverbal messages physicians
communicate … Shedding light on the dark side of doctor-patient interactions: verbal and nonverbal
messages physicians communicate
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digital.ahrq.gov/funding-mechanism/electronic-data-methods-edm-forum-second-phase-u18
January 01, 2023 - AcademyHealth Electronic Data Methods (EDM) Forum Second Phase
Connect, Collaborate, Communicate … Connect, Collaborate, Communicate: The Story of the EDM Forum.
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digital.ahrq.gov/principal-investigator/edmunds-margaret
January 01, 2023 - AcademyHealth Electronic Data Methods (EDM) Forum Second Phase
Connect, Collaborate, Communicate … Connect, Collaborate, Communicate: The Story of the EDM Forum.
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www.ahrq.gov/sites/default/files/wysiwyg/chain/practice-tools/answer-keys.pdf
March 20, 2017 - Being assertive in communicating with providers means
communicating the message you need to communicate … The SBAR form allows you to
BE PREPARED with all the information that you
need to communicate to the … provider, and to
communicate this information efficiently and
effectively.
8.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
January 01, 2010 - information
y Respect your privacy and the privacy of your
medical information
y Communicate … what medications I am taking
y Ask questions when I do not understand and
until I do understand
y Communicate
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 13,933 Children’s Health
Insurance Program
Enrollees
For all four populations…
How Well Doctors Communicate … include the following:
• The highest scoring composite across all populations is How Well Doctors Communicate … appointment at doctor’s
office or clinic as soon as needed
21% 24% 55% 37,418
How Well Doctors Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
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psnet.ahrq.gov/web-mm/consequences-miscommunication-regarding-possible-artifact
May 11, 2019 - “What We’ve Got Here is Failure to Communicate”
Communication, by definition, is delivering or exchanging … Multiple types of communication errors involving radiology can occur. 2 There can be failure to communicate … of the Group's findings, in terms of the timing of communications, follows:
Within Minutes
Communicate … report (by secure fax), or
Another locally defined method of communication
Within Days
Communicate … Secure text messaging platforms offer another e-method that can be used by radiologists to communicate
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www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
May 01, 2017 - Discuss how to communicate an adverse event to patients and family members. … Slide 8: Engaging From the Beginning
Say:
How hospital staff members communicate with patients … When they do, staff members need to know how to communicate with the patient and family. … Communicate. … Slide 20: How To Communicate About an Adverse Event
Say:
Patients and family members experience
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - Representative(s)
Establish accountability or negotiate responsibility
Communicate … . 1
Date: Measure released in 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Representative(s)
Establish accountability or negotiate responsibility
Communicate … . 1
Date: Measure released in 2006. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Establish accountability or negotiate responsibility: 11, 17, 19, 37, 38, 39, 41f, 41g, 41k
Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative
Measure Item Mapping:
Establish accountability or negotiate responsibility: 4
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Establish accountability or negotiate responsibility: C41, C42, C43, C44, C45, C46, C47, C48, C49, D5
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module3/slcommunication.pptx
December 01, 2005 - Mod 3 2.0 Page ‹#›
Communication
5
Page ‹#›
6
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Page ‹#›
Communication
9
Page ‹#›
10
SBAR Provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … TEAMSTEPPS 05.2
Mod 3 2.0 Page ‹#›
Communication
13
Call-Out is…
A strategy used to communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module3/ts2-0ltc_module3_slides_comm.pptx
December 01, 2005 - TEAMSTEPPS 05.2
Mod 3 LTC 2.0 Page ‹#›
Communication
5
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Mod 3 LTC 2.0 Page ‹#›
Communication
9
SBAR Provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … TEAMSTEPPS 05.2
Mod 3 LTC 2.0 Page ‹#›
Communication
Call-Out is…
A strategy used to communicate
important