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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - ............................................................................. 11
How Well Doctors Communicate … Care 47% 48% 51% 48% 51% 52% 54%
Getting Care Quickly 53% 55% 57% 54% 56% 57% 59%
How Well Doctors Communicate … 63% 63% 63% 64% 65% 66% 65%
Getting Care Quickly 66% 64% 64% 64% 66% 66% 66%
How Well Doctors Communicate … Health Plans and Medical Care
October 2014 www.cahpsdatabase.ahrq.gov | 12
How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2014cahpshealthplanchartbook.pdf
October 01, 2014 - ............................................................................. 11
How Well Doctors Communicate … Care 47% 48% 51% 48% 51% 52% 54%
Getting Care Quickly 53% 55% 57% 54% 56% 57% 59%
How Well Doctors Communicate … 63% 63% 63% 64% 65% 66% 65%
Getting Care Quickly 66% 64% 64% 64% 66% 66% 66%
How Well Doctors Communicate … Health Plans and Medical Care
October 2014 www.cahpsdatabase.ahrq.gov | 12
How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part2-slides.pptx
November 01, 2019 - change
Vision statement: “Helping patients receive the right antibiotics when they need them”
Step 4: Communicate … the vision effectively
Communicate to all levels (senior leadership/boards; department heads/unit directors … ; physicians/prescribers)
Communicate regularly
Develop an “elevator speech”
15
ASP Development –
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
June 02, 2025 - Organization you go to for discussion
Practice/Organization Name
City
State
How often do you communicate … Organization you go to for discussion
Practice/Organization Name
City
State
How often do you communicate … Organization you go to for discussion
Practice/Organization Name
City
State
How often do you communicate … Organization you go to for discussion
Practice/Organization Name
City
State
How often do you communicate … Organization you go to for discussion
Practice/Organization Name
City
State
How often do you communicate
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digital.ahrq.gov/sites/default/files/docs/survey/pcip-post-ehr-implementation.pdf
June 16, 2021 -
The information in the Help menu is useful
License Number 3
Do you communicate … below
No Skip to the next set of questions
Please write the names of the organizations
you communicate … Would you say that
you communicate:
(choose one)
Would you say you mostly:
(choose one)
Name
-
psnet.ahrq.gov/node/852806/psn-pdf
February 24, 2025 - This series instructs writers to communicate on medical error and quality topics in a high-
quality
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digital.ahrq.gov/principal-investigator/nashan-georges
January 01, 2023 - management; and educates area health care providers on how best to use current information systems to communicate
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psnet.ahrq.gov/node/852458/psn-pdf
June 01, 2019 - several tools on how to encourage patients to engage with their own safety and
how to effectively communicate
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digital.ahrq.gov/organization/aroostook-medical-center
January 01, 2023 - management; and educates area health care providers on how best to use current information systems to communicate
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psnet.ahrq.gov/node/73493/psn-pdf
July 14, 2021 - safety-cases-digital-health-innovations-can-they-work
This commentary discusses the use of “safety cases” to communicate
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psnet.ahrq.gov/issue/us-and-canadian-physicians-attitudes-and-experiences-regarding-disclosing-errors-patients
January 23, 2008 - Related Resources From the Same Author(s)
Lost opportunities: how physicians communicate … Shedding light on the dark side of doctor–patient interactions: verbal and nonverbal messages physicians communicate
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www.ahrq.gov/cpi/centers/cepi/miller-bio.html
September 01, 2023 - Tess is deeply interested in the power of combining data and stories to effectively communicate evidence
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digital.ahrq.gov/ahrq-funded-projects/infosage-information-sharing-across-generation-and-environments
January 01, 2023 - Generations and Environments (InfoSAGE), for elders over 75 years and their family members to connect, communicate … potential to increase quality of life by improving access to information, improving the ability to communicate … Yuri Quintana, created a secure, web-based platform for patients and families to communicate, collaborate … to increase quality of life in elders by improving access to information, improving the ability to communicate
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - ............................................................................... 8
How Well Doctors Communicate … from this comparison include:
• The highest scoring composite across all sectors is How Well Doctors Communicate … presented in the following order:
• Getting Needed Care
• Getting Care Quickly
• How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor … Comparative Results
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health
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www.ahrq.gov/hai/quality/tools/cauti-ltc/engage.html
March 01, 2017 - brochure ( PDF , 814.2 KB)
A brochure to help facility staff communicate with residents and families
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-riverside-handoffs-webcast-huddleston.pdf
June 02, 2025 - 3
Communicate
Your Action Plan
• How will you share your action
plan?
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psnet.ahrq.gov/issue/vha-national-patient-safety-improvement-handbook
April 12, 2019 - strategies discussed incorporate the use of root cause analysis , a tool designed to understand and communicate
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integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/plan-integrate-mat-for-oud/developing-implementation-plan
June 01, 2022 - levels of leadership may affect the program’s success:
Senior leadership can provide direction and communicate … How will you communicate this plan to staff? … Your larger implementation plan should describe how you will communicate with staff to ease the transition
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digital.ahrq.gov/sites/default/files/docs/resource/PCC_Schillinger_Q2_EnrollmentOutreachCallSFHP.pdf
June 16, 2021 - If Unable to Communicate: I am sorry I do not speak (language). … • If Able to Communicate: Your doctors know about this program for diabetes and
agree that it might
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_cord-prolapse.docx
May 01, 2017 - Communicate during transitions of care. … Patient and Family Engagement (CUSP Module)
Key Perinatal Safety Elements
Examples
Communicate with … Sample Cord Prolapse Management Checklist
|_| Communicate the diagnosis to key staff. … Identify prolapse/cord pulsations [Call Time] [hh:mm:ss] ___:____:___
Communicate diagnosis to—
|_| Patient