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psnet.ahrq.gov/node/38407/psn-pdf
February 11, 2009 - The science and economics of improving clinical
communication.
February 11, 2009
O'Byrne WT, Weavind L, Selby J. The science and economics of improving clinical communication.
Anesthesiol Clin. 2008;26(4):729-44, vii. doi:10.1016/j.anclin.2008.07.010.
https://psnet.ahrq.gov/issue/science-and-economics-improving-cl…
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digital.ahrq.gov/sites/default/files/docs/publication/Parisetal_HFES2008.pdf
January 01, 2008 - Safety of the Antibiotic Medication Use Process in the Intensive Care Unit
Bonnie Paris�, Pascale Carayon�, Tosha Wetterneck�
Department of Industrial & Systems Engineering, University of Wisconsin-Madison�; University of
Wisconsin School of Medicine and Public Health�; Center for Quality & Productivity Improvem…
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psnet.ahrq.gov/node/838250/psn-pdf
October 06, 2022 - The impact of electronic communication of medication
discontinuation (CancelRx) on medication safety: a pilot
study.
October 6, 2022
Pitts S, Yang Y, Woodroof T, et al. The impact of electronic communication of medication discontinuation
(CancelRx) on medication safety: a pilot study. J Patient Saf. 2022;18(6):e93…
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psnet.ahrq.gov/node/60243/psn-pdf
April 22, 2020 - COVID-19: peer support and crisis communication
strategies to promote institutional resilience.
April 22, 2020
Wu AW, Connors C, Everly GS. COVID-19: Peer Support and Crisis Communication Strategies to Promote
Institutional Resilience. Ann Intern Med. 2020;172(12):822-823. doi:10.7326/m20-1236.
https://psnet.ahrq.…
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psnet.ahrq.gov/node/50892/psn-pdf
February 12, 2020 - Association of open communication and the emotional
and behavioural impact of medical error on patients and
families: state-wide cross-sectional survey.
February 12, 2020
Prentice JC, Bell SK, Thomas EJ, et al. Association of open communication and the emotional and
behavioural impact of medical error on patients …
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psnet.ahrq.gov/node/42400/psn-pdf
July 10, 2013 - Development and reliability of the explicit professional
oral communication observation tool to quantify the use
of non-technical skills in healthcare.
July 10, 2013
Kemper PF, van Noord I, de Bruijne M, et al. Development and reliability of the explicit professional oral
communication observation tool to quantify…
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psnet.ahrq.gov/node/867343/psn-pdf
December 11, 2024 - Communication about harm reduction with patients who
have opioid use disorder.
December 11, 2024
Hawk M, Jawa R, Kay ES. Communication about harm reduction with patients who have opioid use
disorder. JAMA. 2025;333(2):163-164. doi:10.1001/jama.2024.21307.
https://psnet.ahrq.gov/issue/communication-about-harm-reduc…
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psnet.ahrq.gov/node/44456/psn-pdf
September 02, 2015 - Tackling communication barriers between long-term care
facility and emergency department transfers to improve
medication safety in older adults.
September 2, 2015
Callinan SM, Brandt NJ. Tackling communication barriers between long-term care facility and emergency
department transfers to improve medication safety …
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psnet.ahrq.gov/node/851648/psn-pdf
July 26, 2023 - Perspectives about racism and patient-clinician
communication among black adults with serious illness.
July 26, 2023
Brown CE, Marshall AR, Snyder CR, et al. Perspectives about racism and patient-clinician communication
among black adults with serious illness. JAMA Netw Open. 2023;6(7):e2321746.
doi:10.1001/jamane…
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psnet.ahrq.gov/node/866596/psn-pdf
August 28, 2024 - Electronic Test Result Communication in the Era of the
21st Century Cures Act
August 28, 2024
Bradford A, Ehsan S, Shahid U, et al. Electronic Test Result Communication In The Era Of The 21St
Century Cures Act. Rockville, MD: Agency for Healthcare Research and Quality; July 2024. AHRQ
Publication No. 24-0010-3-EF
…
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psnet.ahrq.gov/node/74205/psn-pdf
January 01, 2022 - Communicating certainty in pathology reports:
interpretation differences among staff pathologists,
clinicians, and residents in a multicenter study.
December 22, 2021
Gibson BA, McKinnon E, Bentley RC, et al. Communicating certainty in pathology reports: interpretation
differences among staff pathologists, clinici…
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psnet.ahrq.gov/node/48084/psn-pdf
August 14, 2019 - Electronic health records, communication, and data
sharing: challenges and opportunities for improving the
diagnostic process.
August 14, 2019
Quinn M, Forman J, Harrod M, et al. Electronic health records, communication, and data sharing:
challenges and opportunities for improving the diagnostic process. Diagnosis…
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psnet.ahrq.gov/node/42868/psn-pdf
October 31, 2014 - Communication-and-resolution programs: the challenges
and lessons learned from six early adopters.
October 31, 2014
Mello MM, Boothman RC, McDonald TB, et al. Communication-and-resolution programs: the challenges
and lessons learned from six early adopters. Health Aff (Millwood). 2014;33(1):20-29.
doi:10.1377/hlth…
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psnet.ahrq.gov/node/39411/psn-pdf
May 31, 2016 - Medication communication: a concept analysis.
May 31, 2016
Manias E. Medication communication: a concept analysis. J Adv Nurs. 2010;66(4):933-43.
doi:10.1111/j.1365-2648.2009.05225.x.
https://psnet.ahrq.gov/issue/medication-communication-concept-analysis
This article reviews aspects of medication communication and…
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psnet.ahrq.gov/node/40176/psn-pdf
May 25, 2011 - A leadership initiative to improve communication and
enhance safety.
May 25, 2011
Donahue M, Miller M, Smith L, et al. A Leadership Initiative to Improve Communication and Enhance
Safety. American Journal of Medical Quality. 2011;26(3). doi:10.1177/1062860610387410.
https://psnet.ahrq.gov/issue/leadership-initiati…
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psnet.ahrq.gov/node/37455/psn-pdf
January 09, 2008 - Teamwork and communication in surgical teams:
implications for patient safety.
January 9, 2008
Mills P; Neily J; Dunn E.
https://psnet.ahrq.gov/issue/teamwork-and-communication-surgical-teams-implications-patient-safety
This study describes a questionnaire that was used to highlight communication problems among su…
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psnet.ahrq.gov/node/40247/psn-pdf
February 23, 2011 - Engineering the system of communication for safer
surgery.
February 23, 2011
Healey AN, Nagpal K, Moorthy K, et al. Engineering the system of communication for safer surgery.
Cognition, Technology & Work. 2010;13(1). doi:10.1007/s10111-010-0152-5.
https://psnet.ahrq.gov/issue/engineering-system-communication-safer…
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psnet.ahrq.gov/node/38924/psn-pdf
September 09, 2009 - Identifying vulnerabilities in communication in the
emergency department.
September 9, 2009
Redfern E, Brown R, Vincent C. Identifying vulnerabilities in communication in the emergency department.
Emerg Med J. 2009;26(9):653-7. doi:10.1136/emj.2008.065318.
https://psnet.ahrq.gov/issue/identifying-vulnerabilities-c…
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psnet.ahrq.gov/issue/communication-nurses-how-prevent-harmful-events-and-promote-patient-safety
January 04, 2017 - Book/Report
Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety.
Citation Text:
Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety. Schuster PM, Nykolyn L. Philadelphia, PA: F.A. Davis Company; 2010. ISBN: 9780803625303. …
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psnet.ahrq.gov/issue/disclosure-what-works-now-and-what-can-work-even-better-part-3-3
January 13, 2016 - Book/Report
Disclosure: what works now and what can work even better (part 3 of 3).
Citation Text:
Disclosure: what works now and what can work even better (part 3 of 3). Chicago, IL: American Society of Healthcare Risk Management;
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