-
www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - got answer to medical question the same day he/she contacted provider's office
How Well Providers Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-graphic.pdf
February 01, 2019 - Identify
potential
barriers
8
Determine
how to
measure
progress
9
Establish a
timeline
Communicate
-
www.ahrq.gov/teamstepps-program/curriculum/implement/activity/change.html
June 01, 2023 - Step 4: Communicate for Understanding and Buy-In . … Step 4: Communicate for Understanding and Buy-In
The next step in implementing change is making it … Communicate.
Monitor process dynamics. … It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting)
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-adult-composite-measures.pdf
January 24, 2024 - alwaysa
Denominator Rate
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … Information
and
Customer
Service
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … alwaysa
Denominator Rate
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … Information
and
Customer
Service
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … composites (including getting needed care, getting care quickly, customer
service, and how well doctors communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
June 02, 2025 - Parent:
Keeping you informed about your child’s care 72%
Communication with Child:
How well nurses communicate
-
digital.ahrq.gov/ahrq-funded-projects/development-and-evaluation-patient-reported-outcome-score-visualization-improve
January 01, 2023 - with clinicians’ and patients’ input will improve clinicians’ ability to effectively synthesize and communicate … with clinicians’ and patients’ input will improve clinicians’ ability to effectively synthesize and communicate … will improve patient outcomes by accelerating the ability of clinicians to effectively synthesize and communicate
-
psnet.ahrq.gov/node/854973/psn-pdf
October 31, 2023 - include being able to find and evaluate health
information online, access telehealth services, and communicate … literacy4 is the ability to use information and
communication technologies to find, evaluate, create, and communicate … The ability
to engage with digital resources is becoming increasingly necessary to find information, communicate
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-slides.html
March 01, 2017 - When an adverse event occurs, it can be difficult for a care provider to take ownership and communicate … Communicate with the resident and family (who, what, when, where, and why). … Slide 30: How To Communicate About An Adverse Event
Speak slowly and use clear language.
-
digital.ahrq.gov/2019-year-review/research-summary/high-tech-high-touch-using-infosage-connect-caregivers-and-older
January 01, 2019 - Yuri Quintana, created a secure, web-based platform for patients and families to communicate, collaborate … to increase quality of life in elders by improving access to information, improving the ability to communicate
-
cdsic.ahrq.gov/sites/default/files/2024-02/OY1%20Stakeholder%20Center%20Operational%20Framework.pdf
January 01, 2024 - They will also communicate regularly with
Stakeholder Center Lead Desai about potential operational … to members,
monitor progress, ensure products are developed consistent with proposed timelines and
communicate … with Desai and Workgroup co-leads to identify items that should be
added to the Workgroup agendas, communicate … products
■ Work with NORC team support staff to ensure timely execution and delivery of all
products
■ Communicate … the direction of Workgroup
leadership (e.g., conduct literature reviews, develop draft reports)
■ Communicate
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod1a.html
October 01, 2014 - How to communicate about change. … SBAR tool:
An abbreviation that helps you to remember how to communicate change.
-
www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - teams demonstrate a willingness to engage in supportive behaviors wherever the need arises, and they communicate … Communicate clear and specific availability of time and skills when offering assistance.
-
www.ahrq.gov/talkingquality/translate/compare/choose/index.html
December 01, 2022 - varies and that performance is sometimes poor in absolute terms. [1] Your choice of a comparator can communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-child-composite-measures.pdf
January 24, 2024 - alwaysa
Denominator Rate
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … Information
and
Customer
Service
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … alwaysa
Denominator Rate
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … alwaysa
Denominator Rate
Getting
Needed
Care
Getting
Care
Quickly
How Well
Doctors
Communicate … composites
(including getting needed care, getting care quickly, customer service, and how well doctors communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 13,933 Children’s Health
Insurance Program Enrollees
For all four populations…
How Well Doctors Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-hp-chartbook.pdf
January 01, 2021 - 40% 50% 52% 56% 59% 63% 69%
Getting Care Quickly 39% 52% 55% 59% 63% 66% 81%
How Well Doctors
Communicate … 55%
60%
65%
70%
75%
80%
2011 2013 2014 2015 2016 2017 2018 2019 2020 2021
How Well Doctors
Communicate … 76%
Getting Care Quickly for a
Child 54% 63% 69% 74% 77% 81% 83%
How Well the Child’s
Doctors Communicate … (5.1)
Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate … (5.1)
Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate
-
cdsic.ahrq.gov/sites/default/files/2023-02/Final%20Stakeholder%20Center%20Operational%20Framework_Personnel%20Update_Jan26.pdf
January 01, 2023 - They will also communicate regularly with
Stakeholder Center leads Desai and Cope about potential operational … October 2022
monitor progress, ensure products are developed consistent with proposed timelines and
communicate … Desai, Cope, and Workgroup Chairs to identify items that
should be added to the Workgroup agendas, communicate … products
■ Work with NORC team support staff to ensure timely execution and delivery of all
products
■ Communicate … direction of Workgroup
leadership (e.g., conduct literature reviews, develop draft reports)
■ Communicate
-
digital.ahrq.gov/sites/default/files/Final%20Stakeholder%20Center%20Operational%20Framework_Personnel%20Update_Jan26.pdf
October 01, 2022 - They will also communicate regularly with
Stakeholder Center leads Desai and Cope about potential operational … October 2022
monitor progress, ensure products are developed consistent with proposed timelines and
communicate … Desai, Cope, and Workgroup Chairs to identify items that
should be added to the Workgroup agendas, communicate … products
■ Work with NORC team support staff to ensure timely execution and delivery of all
products
■ Communicate … direction of Workgroup
leadership (e.g., conduct literature reviews, develop draft reports)
■ Communicate
-
digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/howard-j-clark-ec
January 01, 2023 - work burden by improving how they check in and room patients, how they chart their work, and how they communicate … burden
by improving how they check in and room patients, how they chart their work, and how they communicate
-
digital.ahrq.gov/ahrq-funded-projects/impact-meaningful-use-patient-engagement-objectives-multicultural-pbrn
January 01, 2023 - Compare patients’ utilization of a secure Web portal to view their medical records and communicate with … percent of patients in the safety net clinics logged into the EHR web portal to access their records or communicate