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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Miranda.pdf
July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety
139
Speaking Plainly: Communicating the
Patient’s Role in Health Care Safety
David J. Miranda, Paula K. Zeller, Rosemary Lee,
Christopher P. Koepke, Howard E. Holland,
Farah Englert, Elaine K. Swift
Abstract
The development and tes…
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www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/findings.html
August 01, 2022 - The goal of a DRP is to help physicians, risk managers, and other staff communicate with patients to
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psnet.ahrq.gov/node/38160/psn-pdf
June 16, 2019 - Gaps in pediatric clinician communication and
opportunities for improvement.
June 16, 2019
Woods D, Holl JL, Angst DB, et al. Gaps in pediatric clinician communication and opportunities for
improvement. J Healthc Qual. 2008;30(5):43-54.
https://psnet.ahrq.gov/issue/gaps-pediatric-clinician-communication-and-opport…
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psnet.ahrq.gov/node/38992/psn-pdf
April 16, 2018 - Safe patient outcomes occur with timely, standardized
communication of critical values.
April 16, 2018
https://psnet.ahrq.gov/issue/safe-patient-outcomes-occur-timely-standardized-communication-critical-
values
This article reports on failures surrounding critical test results and describes mechanisms to standardi…
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www.ahrq.gov/sites/default/files/2025-02/holl-report.pdf
January 01, 2025 - been taken for granted because clinicians are
assumed, as highly trained, skilled individuals, to communicate
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psnet.ahrq.gov/issue/communication-training-program-encourage-speaking-behavior-surgical-oncology
May 18, 2022 - Study
A communication training program to encourage speaking-up behavior in surgical oncology.
Citation Text:
D'Agostino TA, Bialer PA, Walters CB, et al. A Communication Training Program to Encourage Speaking-Up Behavior in Surgical Oncology. AORN J. 2017;106(4):295-305. doi:10.1016/j.a…
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psnet.ahrq.gov/issue/more-words-interpersonal-communication-cognitive-bias-and-diagnostic-errors
March 11, 2013 - Commentary
'More than words' - interpersonal communication, cognitive bias and diagnostic errors.
Citation Text:
Dahm MR, Williams M, Crock C. ‘More than words’ – Interpersonal communication, cognitive bias and diagnostic errors. Patient Educ Couns. 2022;105(1):252-256. doi:10.1016/j.pec…
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psnet.ahrq.gov/issue/operative-team-communication-during-simulated-emergencies-too-busy-respond
March 04, 2020 - Study
Operative team communication during simulated emergencies: too busy to respond?
Citation Text:
Davis A, Jones S, Crowell-Kuhnberg AM, et al. Operative team communication during simulated emergencies: Too busy to respond? Surgery. 2017;161(5):1348-1356. doi:10.1016/j.surg.2016.09.02…
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psnet.ahrq.gov/issue/communication-failures-operating-room-observational-classification-recurrent-types-and
April 06, 2011 - Study
Classic
Communication failures in the operating room: an observational classification of recurrent types and effects.
Citation Text:
Lingard L, Espin S, Whyte S, et al. Communication failures in the operating room: an observational classification of recu…
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psnet.ahrq.gov/issue/intensive-care-units-communication-between-nurses-and-physicians-and-patients-outcomes
May 28, 2008 - Study
Intensive care units, communication between nurses and physicians, and patients' outcomes.
Citation Text:
Manojlovich M, Antonakos CL, Ronis DL. Intensive care units, communication between nurses and physicians, and patients' outcomes. Am J Crit Care. 2009;18(1):21-30. doi:10.403…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2.html
March 01, 2019 - Module 2: Communicating Change in a Resident's Condition
Next Page
Table of Contents
Module 2: Communicating Change in a Resident's Condition
Learning and Performance Objectives
Session 1
Session 2
Conclusion
Additional Tools and Resources
Appendix. Example of the SBAR and CUS Tools
…
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/balas-e-et-al-1997
January 01, 1997 - Balas E et al. 1997 "Electronic communication with patients: evaluation of distance medicine technology."
Reference
Balas E, Jaffrey F, Kuperman G, et al. Electronic communication with patients: evaluation of distance medicine technology. JAMA 1997;278(2):152-159.
Abstract
"Objective.-To evalu…
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psnet.ahrq.gov/node/44522/psn-pdf
June 21, 2016 - Impact of an electronic alert notification system
embedded in radiologists' workflow on closed-loop
communication of critical results: a time series analysis.
June 21, 2016
Lacson R, O'Connor SD, Sahni A, et al. Impact of an electronic alert notification system embedded in
radiologists' workflow on closed-loop com…
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psnet.ahrq.gov/node/48137/psn-pdf
July 17, 2019 - Clinician perspectives on electronic health records,
communication, and patient safety across diverse
medical oncology practices.
July 17, 2019
Patel MR, Friese CR, Mendelsohn-Victor K, et al. Clinician Perspectives on Electronic Health Records,
Communication, and Patient Safety Across Diverse Medical Oncology Pra…
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psnet.ahrq.gov/node/40946/psn-pdf
January 19, 2012 - Effects of a multicentre teamwork and communication
programme on patient outcomes: results from the Triad
for Optimal Patient Safety (TOPS) project.
January 19, 2012
Auerbach AD, Sehgal NL, Blegen MA, et al. Effects of a multicentre teamwork and communication
programme on patient outcomes: results from the Triad f…
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psnet.ahrq.gov/node/50860/psn-pdf
February 05, 2020 - Does team reflexivity impact teamwork and
communication in interprofessional hospital-based
healthcare teams? A systematic review and narrative
synthesis.
February 5, 2020
McHugh SK, Lawton R, O'Hara JK, et al. Does team reflexivity impact teamwork and communication in
interprofessional hospital-based healthcare …
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psnet.ahrq.gov/node/838625/psn-pdf
October 19, 2022 - Improving communication and response to clinical
deterioration to increase patient safety in the intensive
care unit.
October 19, 2022
Liu SI, Shikar M, Gante E, et al. Improving communication and response to clinical deterioration to increase
patient safety in the intensive care unit. Crit Care Nurse. 2022;42(5):…
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psnet.ahrq.gov/node/44205/psn-pdf
June 21, 2015 - Teamwork, communication and safety climate: a
systematic review of interventions to improve surgical
culture.
June 21, 2015
Sacks GD, Shannon EM, Dawes AJ, et al. Teamwork, communication and safety climate: a systematic
review of interventions to improve surgical culture. BMJ Qual Saf. 2015;24(7):458-67. doi:10.11…
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psnet.ahrq.gov/node/47591/psn-pdf
January 01, 2021 - Advancing patient safety through the clinical application
of a framework focused on communication.
December 19, 2018
Manojlovich M, Hofer TP, Krein SL. Advancing Patient Safety Through the Clinical Application of a
Framework Focused on Communication. J Patient Saf. 2021;17(8):e732-e737.
doi:10.1097/PTS.00000000000…
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psnet.ahrq.gov/node/867011/psn-pdf
October 23, 2024 - Outcomes of Michigan Medicine's integrated patient
safety and communication and resolution program,
2013–2022.
October 23, 2024
Burney RE, Mckeown ES, Zhang Y, et al. Outcomes of Michigan Medicine's integrated patient safety and
communication and resolution program, 2013–2022. J Patient Saf Risk Manag. 2024;29(5):…