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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - • Prepare and communicate standard work. … • Develop and communicate a vision of how the change may help. … Attempts should be made to
communicate the results in a language
that a patient understands/prefers
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - This IHI web page
identifies tips and tools for how to communicate feedback.
3. … shift-to-shift handoff
process at the bedside to add an additional layer of safety by enabling the patient to
communicate … Critical Situation” is a worksheet/script a provider
can use to organize information when preparing to communicate
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
July 01, 2023 - 3
Strategies
Individual Awareness can become Shared Understanding through:
Briefs to establish and communicate … Who will accept responsibility for any outstanding tasks and how will they communicate back to the team … Did they communicate relevant insights and changes in the status of the patient to the rest of the team
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Akins.pdf
January 01, 2003 - These processes were:
• Critical process 1.1.1—How senior leaders communicate the priority
of patient … Institutional
Leadership
Senior Leadership Direction:
How senior leaders
communicate the priority … improve
patient safety systems, health care administrators should do the following:
• Effectively communicate
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psnet.ahrq.gov/node/38923/psn-pdf
September 09, 2009 - Improving communication in the emergency department.
September 9, 2009
Redfern E, Brown R, Vincent C. Improving communication in the emergency department. Emerg Med J.
2009;26(9):658-61. doi:10.1136/emj.2008.065623.
https://psnet.ahrq.gov/issue/improving-communication-emergency-department
Implementation of structu…
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psnet.ahrq.gov/node/35241/psn-pdf
September 11, 2018 - Team communication in the operating room.
September 11, 2018
Davies JM. Team communication in the operating room. Acta Anaesthesiol Scand. 2005;49(7):898-901.
https://psnet.ahrq.gov/issue/team-communication-operating-room
The author presents sample cases from aviation to illustrate failures in team communication an…
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psnet.ahrq.gov/issue/evaluation-communication-and-safety-behaviors-during-hospital-wide-code-response-simulation
February 23, 2022 - Study
Evaluation of communication and safety behaviors during hospital-wide code response simulation.
Citation Text:
Ren DM, Abrams A, Banigan M, et al. Evaluation of communication and safety behaviors during hospital-wide code response simulation. Simul Healthc. 2022;17(1):e45-e50. doi:…
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psnet.ahrq.gov/node/34956/psn-pdf
February 28, 2011 - Processes for effective communication in primary care.
February 28, 2011
Weiner SJ, Barnet B, Cheng TL, et al. Processes for effective communication in primary care. Ann Intern
Med. 2005;142(8):709-714.
https://psnet.ahrq.gov/issue/processes-effective-communication-primary-care
The authors address obstacles to eff…
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psnet.ahrq.gov/node/36396/psn-pdf
December 22, 2010 - Interdisciplinary communication: an uncharted source of
medical error?
December 22, 2010
Alvarez G, Coiera E. Interdisciplinary communication: an uncharted source of medical error? J Crit Care.
2006;21(3):236-42; discussion 242.
https://psnet.ahrq.gov/issue/interdisciplinary-communication-uncharted-source-medical-…
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psnet.ahrq.gov/node/838314/psn-pdf
October 12, 2022 - Stakeholder safety communication: patient and family
reports on safety risks in hospitals.
October 12, 2022
Reader TW. Stakeholder safety communication: patient and family reports on safety risks in hospitals. J
Risk Res. 2022;25(7):807-824. doi:10.1080/13669877.2022.2061036.
https://psnet.ahrq.gov/issue/stakehold…
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psnet.ahrq.gov/node/60794/psn-pdf
August 12, 2020 - Communication with patients and families regarding
health care-associated exposure to coronavirus 2019: a
checklist to facilitate disclosure.
August 12, 2020
Sivashanker K, Mendu ML, Wickner PG, et al. Communication with patients and families regarding health
care-associated exposure to coronavirus 2019: a checkli…
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psnet.ahrq.gov/node/45436/psn-pdf
August 31, 2016 - Improving the communication between teams managing
boarded patients on a surgical specialty ward.
August 31, 2016
Puvaneswaralingam S, Ross D. Improving the communication between teams managing boarded patients
on a surgical specialty ward. BMJ Qual Improv Rep. 2016;5(1). doi:10.1136/bmjquality.u209186.w3750.
http…
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digital.ahrq.gov/sites/default/files/docs/page/2006WakefieldHalbeslebenWard_051311comp.pdf
June 16, 2021 - Evaluation of Clinical Information Systems Expectations and Experience
Evaluation of Clinical Information
Systems Expectations and Experience
Douglas S. Wakefield, PhD1
Jonathon R. B. Halbesleben, PhD1
Marcia M. Ward, PhD2
Qian Qiu, MA2
Jane Brokel, RN, PhD3
Donald Crandall, MD4
1 University of Missouri Cente…
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psnet.ahrq.gov/issue/communication-and-resolution-after-adverse-health-care-incident
August 01, 2014 - Legislation/Regulation
Communication and Resolution After an Adverse Health Care Incident.
Citation Text:
Communication and Resolution After an Adverse Health Care Incident. Pettersen B, Tate J, Tipper K, McKean H. Colorado Senate Bill 19-201.
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S…
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psnet.ahrq.gov/issue/why-talking-not-cheap-adverse-events-and-informal-communication
September 24, 2014 - Commentary
Why talking is not cheap: adverse events and informal communication.
Citation Text:
Montgomery A, Lainidi O, Georganta K. Why talking is not cheap: adverse events and informal communication. Healthcare (Basel). 2024;12(6):635. doi:10.3390/healthcare12060635.
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…
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psnet.ahrq.gov/issue/use-surgical-safety-checklist-improve-team-communication
August 08, 2018 - Commentary
Use of a surgical safety checklist to improve team communication.
Citation Text:
Cabral RA, Eggenberger T, Keller K, et al. Use of a surgical safety checklist to improve team communication. AORN J. 2016;104(3):206-216. doi:10.1016/j.aorn.2016.06.019.
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psnet.ahrq.gov/issue/what-constitutes-effective-team-communication-after-error
September 23, 2020 - Commentary
What constitutes effective team communication after an error?
Citation Text:
Hart WM, Doerr P, Qian Y, et al. What constitutes effective team communication after an error? AMA J Ethics. 2020;22(4):E298-E304. doi:10.1001/amajethics.2020.298.
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psnet.ahrq.gov/issue/importance-teamwork-communication-and-culture-failure-rescue-elderly
April 04, 2011 - Review
Importance of teamwork, communication and culture on failure-to-rescue in the elderly.
Citation Text:
Ghaferi AA, Dimick JB. Importance of teamwork, communication and culture on failure-to-rescue in the elderly. Br J Surg. 2016;103(2):e47-51. doi:10.1002/bjs.10031.
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psnet.ahrq.gov/issue/task-uncertainty-and-communication-during-nursing-shift-handovers
August 20, 2018 - Study
Task uncertainty and communication during nursing shift handovers.
Citation Text:
Mayor E, Bangerter A, Aribot M. Task uncertainty and communication during nursing shift handovers. J Adv Nurs. 2012;68(9):1956-66. doi:10.1111/j.1365-2648.2011.05880.x.
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psnet.ahrq.gov/issue/analyzing-communication-errors-air-medical-transport-service
August 04, 2021 - Study
Analyzing communication errors in an air medical transport service.
Citation Text:
Dalto JD, Weir C, Thomas F. Analyzing communication errors in an air medical transport service. Air Med J. 2013;32(3):129-37. doi:10.1016/j.amj.2012.10.019.
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