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psnet.ahrq.gov/node/45697/psn-pdf
August 29, 2018 - Challenges of implementing a communication-and-
resolution program where multiple organizations must
cooperate.
August 29, 2018
Mello MM, Armstrong S, Greenberg Y, et al. Challenges of Implementing a Communication-and-Resolution
Program Where Multiple Organizations Must Cooperate. Health Serv Res. 2016;51 Suppl 3:…
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psnet.ahrq.gov/node/37495/psn-pdf
September 27, 2016 - Emergency department communication links and
patterns.
September 27, 2016
Fairbanks RJ, Bisantz A, Sunm M. Emergency department communication links and patterns. Ann Emerg
Med. 2007;50(4):396-406.
https://psnet.ahrq.gov/issue/emergency-department-communication-links-and-patterns
This study used link analysis tech…
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psnet.ahrq.gov/node/33626/psn-pdf
January 01, 2006 - At that time, we started training crews together, teaching
them how to communicate most effectively
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psnet.ahrq.gov/issue/how-policy-makers-can-smooth-way-communication-and-resolution-programs
December 19, 2018 - Commentary
How policy makers can smooth the way for communication-and-resolution programs.
Citation Text:
Sage WM, Gallagher TH, Armstrong S, et al. How policy makers can smooth the way for communication-and- resolution programs. Health Aff (Millwood). 2014;33(1):11-9. doi:10.1377/hlthaf…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - CAHPS Health Literacy Item Sets
The CAHPS Health Literacy Item Sets ask about providers' efforts to foster and improve the health literacy of patients. Health literacy is commonly defined as patients' ability to obtain, process, and understand the basic health information and services they need to make appropri…
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psnet.ahrq.gov/node/35733/psn-pdf
April 14, 2011 - Nurses' perceptions and experiences of communication
in the operating theatre: a focus group interview.
April 14, 2011
Nestel D, Kidd J. Nurses' perceptions and experiences of communication in the operating theatre: a focus
group interview. BMC Nurs. 2006;5:1.
https://psnet.ahrq.gov/issue/nurses-perceptions-and-ex…
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psnet.ahrq.gov/node/43603/psn-pdf
October 15, 2014 - Coaching to improve the quality of communication during
briefings and debriefings.
October 15, 2014
Kleiner C, Link T, Maynard T, et al. Coaching to improve the quality of communication during briefings and
debriefings. AORN J. 2014;100(4):358-68. doi:10.1016/j.aorn.2014.03.012.
https://psnet.ahrq.gov/issue/coachi…
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psnet.ahrq.gov/node/35698/psn-pdf
July 13, 2010 - Patterns of medical and nursing staff communication in
nursing homes: implications and insights from
complexity science.
July 13, 2010
Colón-Emeric CS, Ammarell N, Bailey D, et al. Patterns of medical and nursing staff communication in
nursing homes: implications and insights from complexity science. Qual Health R…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/comms-usage-diagram
January 01, 2023 - Comms Usage Diagram
Acronym
CUD
Description
A comms usage diagram (CUD) displays how teams in different geographical areas collaborate across their respective locations. The diagram also includes information about how and why the communication occurs, the specific technology being used, and th…
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effectivehealthcare.ahrq.gov/sites/default/files/related_files/clinical-care-rapid-review-appendix-c.xlsx
January 01, 2018 - medical staff involved in the incident, along with the hospital’s risk managers, are now expected to communicate … The hospital could no longer communicate directly with patients in such cases and attorneys were either
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www.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsummarsh.html
October 01, 2014 - Marshall-Traino, Heather
Summaries of Independent Scientist (K) Awards
Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards.
Institution: Virginia Commonwealth University, Richmond
Grant Title: Increasing Communication about Live Donor Kidn…
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psnet.ahrq.gov/node/837033/psn-pdf
May 04, 2022 - Adherence to national guidelines for timeliness of test
results communication to patients in the Veterans Affairs
health care system.
May 4, 2022
Meyer AND, Scott TMT, Singh H. Adherence to national guidelines for timeliness of test results
communication to patients in the Veterans Affairs health care system. JAMA…
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psnet.ahrq.gov/node/60051/psn-pdf
March 18, 2020 - Enhancing teamwork communication and patient safety
responsiveness in a paediatric intensive care unit using
the daily safety huddle tool.
March 18, 2020
Aldawood F, Kazzaz Y, AlShehri A, et al. Enhancing teamwork communication and patient safety
responsiveness in a paediatric intensive care unit using the daily s…
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psnet.ahrq.gov/node/60623/psn-pdf
June 24, 2020 - Communication with health care workers regarding health
care-associated exposure to coronavirus 2019: a
checklist to facilitate disclosure.
June 24, 2020
Wickner PG, Hartley T, Salmasian H, et al. Communication with health care workers regarding health care-
associated exposure to coronavirus 2019: a checklist to …
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psnet.ahrq.gov/node/45175/psn-pdf
February 22, 2017 - Improving physician's hand over among oncology staff
using standardized communication tool.
February 22, 2017
Alolayan A, Alkaiyat M, Ali Y, et al. Improving physician's hand over among oncology staff using
standardized communication tool. BMJ Qual Improv Rep. 2017;6(1).
doi:10.1136/bmjquality.u211844.w6141.
http…
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psnet.ahrq.gov/node/36532/psn-pdf
March 28, 2011 - A theory-based instrument to evaluate team
communication in the operating room: balancing
measurement authenticity and reliability.
March 28, 2011
Lingard LA, Regehr G, Espin S, et al. A theory-based instrument to evaluate team communication in the
operating room: balancing measurement authenticity and reliability…
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psnet.ahrq.gov/node/40583/psn-pdf
August 01, 2011 - Effective physician–nurse communication: a patient
safety essential for labor and delivery.
August 1, 2011
Lyndon A, Zlatnik MG, Wachter R. Effective physician-nurse communication: a patient safety essential for
labor and delivery. Am J Obstet Gynecol. 2011;205(2):91-6. doi:10.1016/j.ajog.2011.04.021.
https://psne…
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psnet.ahrq.gov/node/838028/psn-pdf
September 15, 2022 - Creating a Communication Coaching Structure and
Support for your CRP Program.
September 7, 2022
Collaborative for Accountability and Improvement. September 15, 2022.
https://psnet.ahrq.gov/issue/creating-communication-coaching-structure-and-support-your-crp-program
Communication and resolution program (CRP) succes…
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psnet.ahrq.gov/node/35585/psn-pdf
March 28, 2011 - Communication failures in patient sign-out and
suggestions for improvement: a critical incident analysis.
March 28, 2011
Arora VM, Johnson JK, Lovinger D, et al. Communication failures in patient sign-out and suggestions for
improvement: a critical incident analysis. Qual Saf Health Care. 2005;14(6):401-7.
https:/…
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psnet.ahrq.gov/node/41418/psn-pdf
June 15, 2012 - Speaking across the drapes: communication strategies of
anesthesiologists and obstetricians during a simulated
maternal crisis.
June 15, 2012
Minehart RD, Pian-Smith MCM, Walzer TB, et al. Speaking across the drapes: communication strategies of
anesthesiologists and obstetricians during a simulated maternal crisis…