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psnet.ahrq.gov/sites/default/files/2020-03/final_spotlight_case_delays_in_the_ed_powerpoint_for_cme_review_03.09.2020.pdf
January 01, 2020 - Spotlight
Spotlight
Some Patients Can’t Wait:
Improving Timeliness of
Emergency Department Care
Source and Credits
• This presentation is based on the 2020 AHRQ WebM&M Spotlight
Case
○ See the full article at https://psnet.ahrq.gov/webmm
• Commentary by: David K. Barnes, MD, FACEP and Rita Chang, MD
○ Editor…
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psnet.ahrq.gov/node/33708/psn-pdf
March 01, 2011 - So there is a handoff occurring at discharge, and
I often think just like you would communicate and
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-b.pdf
June 02, 2025 - Section 7B
…
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psnet.ahrq.gov/node/44008/psn-pdf
April 27, 2015 - We need to talk: primary care provider communication at
discharge in the era of a shared electronic medical
record.
April 27, 2015
Sheu L, Fung K, Mourad M, et al. We need to talk: Primary care provider communication at discharge in
the era of a shared electronic medical record. J Hosp Med. 2015;10(5):307-10. doi:…
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psnet.ahrq.gov/node/73494/psn-pdf
July 14, 2021 - A scoping review of communication tools applicable to
patients and their primary care providers after discharge
from hospital.
July 14, 2021
Spencer RA, Singh Punia H. A scoping review of communication tools applicable to patients and their
primary care providers after discharge from hospital. Patient Educ Couns. …
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psnet.ahrq.gov/node/837071/psn-pdf
May 11, 2022 - Communication patterns during routine patient care in a
pediatric intensive care unit: the behavioral impact of in
situ simulation.
May 11, 2022
Ulmer FF, Lutz AM, Müller F, et al. Communication patterns during routine patient care in a pediatric
intensive care unit: the behavioral impact of in situ simulation. J …
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psnet.ahrq.gov/node/44716/psn-pdf
April 15, 2016 - An integrative review of patient safety in studies on the
care and safety of patients with communication
disabilities in hospital.
April 15, 2016
Hemsley B, Georgiou A, Hill S, et al. An integrative review of patient safety in studies on the care and
safety of patients with communication disabilities in hospital. …
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psnet.ahrq.gov/node/45791/psn-pdf
September 01, 2018 - Changes in physician practice patterns after
implementation of a communication-and-resolution
program.
September 1, 2018
Helmchen LA, Lambert BL, McDonald TB. Changes in Physician Practice Patterns after Implementation of
a Communication-and-Resolution Program. Health Serv Res. 2016;51(Suppl 3):2516-2536.
doi:10.…
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psnet.ahrq.gov/node/47418/psn-pdf
September 19, 2018 - How communications issues between doctors and nurses
can affect your health.
September 19, 2018
Howley EK. US News & World Report. September 5, 2018.
https://psnet.ahrq.gov/issue/how-communications-issues-between-doctors-and-nurses-can-affect-your-
health
Communication failures in health care routinely challenge …
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psnet.ahrq.gov/node/845302/psn-pdf
March 01, 2023 - Reducing preventable adverse events in obstetrics by
improving interprofessional communication skills--results
of an intervention study.
March 1, 2023
Hüner B, Derksen C, Schmiedhofer M, et al. Reducing preventable adverse events in obstetrics by
improving interprofessional communication skills – results of an int…
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psnet.ahrq.gov/node/46273/psn-pdf
August 30, 2017 - Increasing patient safety with neonates via handoff
communication during delivery: a call for
interprofessional health care team training across GME
and CME.
August 30, 2017
Vanderbilt AA, Pappada SM, Stein H, et al. Increasing patient safety with neonates via handoff
communication during delivery: a call for int…
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psnet.ahrq.gov/node/45640/psn-pdf
September 01, 2018 - Case outcomes in a communication-and-resolution
program in New York hospitals.
September 1, 2018
Mello MM, Greenberg Y, Senecal SK, et al. Case Outcomes in a Communication-and-Resolution Program
in New York Hospitals. Health Serv Res. 2016;51 Suppl 3:2583-2599. doi:10.1111/1475-6773.12594.
https://psnet.ahrq.gov/i…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Gandhi_22.pdf
February 01, 2007 - Improving Referral Communication Using a Referral Tool Within an Electronic Medical Record
Improving Referral Communication Using a Referral
Tool Within an Electronic Medical Record
Tejal K. Gandhi, MD, MPH; Nancy L. Keating, MD, MPH; Matthew Ditmore; David Kiernan;
Robin Johnson; Elisabeth Burdick, MS; Claus Ham…
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psnet.ahrq.gov/node/36554/psn-pdf
September 27, 2010 - Communication failure: basic components, contributing
factors, and the call for structure.
September 27, 2010
Dayton E, Henriksen K. Communication failure: basic components, contributing factors, and the call for
structure. Jt Comm J Qual Patient Saf. 2007;33(1):34-47.
https://psnet.ahrq.gov/issue/communication-fa…
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psnet.ahrq.gov/node/47193/psn-pdf
September 05, 2018 - Situation, background, assessment, recommendation
(SBAR) communication tool for handoff in health care- a
narrative review.
September 5, 2018
Shahid S, Thomas S. Situation, background, assessment, recommendation (SBAR) communication tool for
handoff in health care; a narrative review. Saf Health. 2018;4(7). doi:10…
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psnet.ahrq.gov/node/74695/psn-pdf
January 26, 2022 - Impact of teamwork and communication training
interventions on safety culture and patient safety in
emergency departments: a systematic review.
January 26, 2022
Alsabri M, Boudi Z, Lauque D, et al. Impact of teamwork and communication training interventions on
safety culture and patient safety in emergency departm…
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psnet.ahrq.gov/node/45706/psn-pdf
September 01, 2018 - Improving communication and resolution following
adverse events using a patient-created simulation
exercise.
September 1, 2018
Gallagher TH, Etchegaray J, Bergstedt B, et al. Improving Communication and Resolution Following
Adverse Events Using a Patient-Created Simulation Exercise. Health Serv Res. 2016;51 Suppl …
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psnet.ahrq.gov/node/865478/psn-pdf
April 03, 2024 - Racial implicit bias and communication among
physicians in a simulated environment.
April 3, 2024
Gonzalez CM, Ark TK, Fisher MR, et al. Racial implicit bias and communication among physicians in a
simulated environment. JAMA Netw Open. 2024;7(3):e242181. doi:10.1001/jamanetworkopen.2024.2181.
https://psnet.ahrq.g…
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psnet.ahrq.gov/node/73488/psn-pdf
July 14, 2021 - Influences of physical layout and space on patient safety
and communication in ambulatory oncology practices: a
multisite, mixed method investigation.
July 14, 2021
Fauer AJ. Influences of physical layout and space on patient safety and communication in ambulatory
oncology practices: a multisite, mixed method inve…
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psnet.ahrq.gov/node/846156/psn-pdf
March 15, 2023 - Communication matters when it comes to adverse events:
associations of adverse events during implant treatment
with patients' communication quality and trust
assessments.
March 15, 2023
Schrimpff C, Link E, Fisse T, et al. Communication matters when it comes to adverse events: associations
of adverse events durin…