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psnet.ahrq.gov/node/843094/psn-pdf
January 25, 2023 - Getting Started with a Communication and Resolution
Program (CRP) Policy or Commitment Statement to CR.
January 25, 2023
Collaborative for Accountability and Improvement Policy Committee. Seattle, WA: University of
Washington; 2022
https://psnet.ahrq.gov/issue/getting-started-communication-and-resolution-program-c…
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psnet.ahrq.gov/node/73618/psn-pdf
August 17, 2021 - New Horizons in Patient Safety. Safe Communication:
Evidence-based Core Competencies with Case Studies
from Nursing.
August 17, 2021
Hannawa AF, Wendt AL, Day LJ. Berlin, GER: Walter De Gruyter; 2018. ISBN: 9783110453041.
https://psnet.ahrq.gov/issue/new-horizons-patient-safety-safe-communication-evidence-based-co…
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psnet.ahrq.gov/node/46922/psn-pdf
January 01, 2019 - Reducing interdisciplinary communication failures
through secure text messaging: a quality improvement
project.
March 21, 2018
Hansen JE, Lazow M, Hagedorn PA. Reducing Interdisciplinary Communication Failures Through Secure
Text Messaging. Pediatr Qual Saf. 2019;3(1). doi:10.1097/pq9.0000000000000053.
https://ps…
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psnet.ahrq.gov/node/34839/psn-pdf
April 06, 2011 - Communication failures in the operating room: an
observational classification of recurrent types and
effects.
April 6, 2011
Lingard L, Espin S, Whyte S, et al. Communication failures in the operating room: an observational
classification of recurrent types and effects. Qual Saf Health Care. 2004;13(5):330-4.
http…
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psnet.ahrq.gov/node/73468/psn-pdf
July 07, 2021 - The implementation of communication didactics for
OB/GYN residents on the disclosure of adverse
perioperative events.
July 7, 2021
Chung EH, Truong T, Jooste KR, et al. The implementation of communication didactics for OB/GYN
residents on the disclosure of adverse perioperative events. J Surg Educ. 2021;78(3):942-…
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psnet.ahrq.gov/node/73325/psn-pdf
May 26, 2021 - Communication of preclinical emergency teams in critical
situations: a nationwide study.
May 26, 2021
Zimmer M, Czarniecki DM, Sahm S. Communication of preclinical emergency teams in critical situations: a
nationwide study. PLoS One. 2021;16(5):e0250932. doi:10.1371/journal.pone.0250932.
https://psnet.ahrq.gov/iss…
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psnet.ahrq.gov/node/46317/psn-pdf
October 11, 2017 - A communication training program to encourage
speaking-up behavior in surgical oncology.
October 11, 2017
D'Agostino TA, Bialer PA, Walters CB, et al. A Communication Training Program to Encourage Speaking-
Up Behavior in Surgical Oncology. AORN J. 2017;106(4):295-305. doi:10.1016/j.aorn.2017.08.003.
https://psnet…
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psnet.ahrq.gov/node/46594/psn-pdf
November 01, 2017 - Peers without fears? Barriers to effective communication
among primary care physicians and oncologists about
diagnostic delays in cancer.
November 1, 2017
Lipitz-Snyderman A, Kale M, Robbins L, et al. Peers without fears? Barriers to effective communication
among primary care physicians and oncologists about diagn…
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psnet.ahrq.gov/node/45870/psn-pdf
March 25, 2017 - Improving communication with primary care physicians at
the time of hospital discharge.
March 25, 2017
Destino LA, Dixit A, Pantaleoni JL, et al. Improving Communication with Primary Care Physicians at the
Time of Hospital Discharge. Jt Comm J Qual Patient Saf. 2017;43(2):80-88. doi:10.1016/j.jcjq.2016.11.005.
htt…
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/advanced-care-decision-aids_technical-brief.pdf
July 01, 2014 - provide a structured
approach to informing patients about options and prompting them to document and communicate … Advance directives are valuable tools to help
us communicate our wishes about our future
medical care … Both tools help
patients deliberate and communicate their decisions, while providing considerable information … Advance directives
are valuable tools to help us communicate our wishes
about our future medical care … medical event or
terminal illness
Caring Conversations equips you with the tools you will
need to communicate
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effectivehealthcare.ahrq.gov/sites/default/files/gorman.pdf
January 01, 2009 - Gorman_Asynchronous
Slide 1: Response to: Wiki-‐enabled
Communication…
Mark Gorman
Director
oÆ Survivorship Policy
National Coalition
for Cancer Survivorship
Silver Spring,
MD
Slide 2: About NCCS
• Founded
in
1986
• Mission: Advocate for Quali…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/12a-pfe-provider-survey.pdf
August 01, 2021 - Provider Feedback Survey
Provider Feedback Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety
AHRQ Publication No. 21-0047-11-EF
August 2021
Surveys provide a quick and easy way to solicit provider feedback on toolkit impact and
perceived communication effectiveness. You will want to collect pro…
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psnet.ahrq.gov/node/45571/psn-pdf
January 18, 2017 - How communication among members of the health care
team affects maternal morbidity and mortality.
January 18, 2017
Brennan RA, Keohane CA. How Communication Among Members of the Health Care Team Affects
Maternal Morbidity and Mortality. J Obstet Gynecol Neonatal Nurs. 2016;45(6):878-884.
doi:10.1016/j.jogn.2016.03…
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psnet.ahrq.gov/node/44723/psn-pdf
December 16, 2015 - Situation, background, assessment, and
recommendation–guided huddles improve
communication and teamwork in the emergency
department.
December 16, 2015
Martin HA, Ciurzynski SM. Situation, Background, Assessment, and Recommendation-Guided Huddles
Improve Communication and Teamwork in the Emergency Department. Jour…
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psnet.ahrq.gov/node/47400/psn-pdf
November 28, 2018 - Impact of the communication and patient hand-off tool
SBAR on patient safety: a systematic review.
November 28, 2018
Müller M, Jürgens J, Redaèlli M, et al. Impact of the communication and patient hand-off tool SBAR on
patient safety: a systematic review. BMJ Open. 2018;8(8):e022202. doi:10.1136/bmjopen-2018-022202…
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psnet.ahrq.gov/node/72634/psn-pdf
January 13, 2021 - How U.S. teams advanced communication and resolution
program adoption at local, state and national levels.
January 13, 2021
LeCraw FR, Stearns SC, McCoy MJ. How U.S. Teams advanced communication and resolution program
adoption at local, state and national levels. J Patient Saf Risk Manag. 2021;26(1):34-40.
doi:10.…
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psnet.ahrq.gov/node/39975/psn-pdf
March 03, 2011 - Communication failure in the operating room.
March 3, 2011
Halverson AL, Casey JT, Andersson J, et al. Communication failure in the operating room. Surgery.
2011;149(3):305-310. doi:10.1016/j.surg.2010.07.051.
https://psnet.ahrq.gov/issue/communication-failure-operating-room
Communication failures are a well-chara…
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psnet.ahrq.gov/node/43719/psn-pdf
November 26, 2014 - Four-year impact of an alert notification system on
closed-loop communication of critical test results.
November 26, 2014
Lacson R, Prevedello LM, Andriole KP, et al. Four-year impact of an alert notification system on closed-
loop communication of critical test results. AJR Am J Roentgenol. 2014;203(5):933-938.
d…
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psnet.ahrq.gov/node/44156/psn-pdf
November 10, 2015 - Exploring the role of communications in quality
improvement: a case study of the 1000 Lives Campaign in
NHS Wales.
November 10, 2015
Cooper A, Gray J, Willson A, et al. Exploring the role of communications in quality improvement: A case
study of the 1000 Lives Campaign in NHS Wales. J Commun Healthc. 2015;8(1):76-…
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psnet.ahrq.gov/node/860717/psn-pdf
January 17, 2024 - A combined assessment tool of teamwork,
communication, and workload in hospital procedural
units.
January 17, 2024
Weaver BW, Murphy DJ. A combined assessment tool of teamwork, communication, and workload in
hospital procedural units. Jt Comm J Qual Patient Saf. 2024;50(3):219-227. doi:10.1016/j.jcjq.2023.10.014.
…