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psnet.ahrq.gov/node/42875/psn-pdf
January 22, 2014 - Communication in the operating theatre.
January 22, 2014
Weldon S-M, Korkiakangas T, Bezemer J, et al. Communication in the operating theatre. Br J Surg.
2013;100(13):1677-88. doi:10.1002/bjs.9332.
https://psnet.ahrq.gov/issue/communication-operating-theatre
This systematic review of communication in the operating…
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psnet.ahrq.gov/node/74135/psn-pdf
December 01, 2021 - Communication regarding adverse neonatal birth events:
experiences of parents and clinicians.
December 1, 2021
Loren DL, Lyerly AD, Lipira L, et al. Communication regarding adverse neonatal birth events: experiences
of parents and clinicians. J Patient Saf Risk Manag. 2021;26(5):200-206.
doi:10.1177/25160435211017…
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psnet.ahrq.gov/node/837150/psn-pdf
May 18, 2022 - Video-based communication assessment of physician
error disclosure skills by crowdsourced laypeople and
patient advocates who experienced medical harm:
reliability assessment with generalizability theory.
May 18, 2022
White AA, King AM, D’Addario AE, et al. Video-based communication assessment of physician error
…
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psnet.ahrq.gov/node/45106/psn-pdf
August 16, 2017 - The 'go-between' study: a simulation study comparing the
'Traffic Lights' and 'SBAR' tools as a means of
communication between anaesthetic staff.
August 16, 2017
MacDougall-Davis SR, Kettley L, Cook TM. The 'go-between' study: a simulation study comparing the
'Traffic Lights' and 'SBAR' tools as a means of communi…
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psnet.ahrq.gov/node/73116/psn-pdf
April 07, 2021 - Communication on safe caregiving between community
nurse case managers and family caregivers.
April 7, 2021
Macías-Colorado ME, Rodríguez-Pérez M, Rojas-Ocaña MJ, et al. Communication on safe caregiving
between community nurse case managers and family caregivers. Healthcare (Basel). 2021;9(2):205.
doi:10.3390/heal…
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psnet.ahrq.gov/node/60054/psn-pdf
March 18, 2020 - Ensuring successful implementation of communication-
and-resolution programmes.
March 18, 2020
Mello MM, Roche S, Greenberg Y, et al. Ensuring successful implementation of communication-and-
resolution programmes. BMJ Qual Saf. 2020;29(11):895-904. doi:10.1136/bmjqs-2019-010296.
https://psnet.ahrq.gov/issue/ensuri…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
June 02, 2025 - Section 6A
Equation 1: Hospital-Level Unit Reliability
To calculate hospital-level unit reliability, we used the fo…
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digital.ahrq.gov/principal-investigator/wolf-michael
January 01, 2023 - Wolf, Michael
Impact of electronic prescribing on medication use in ambulatory care.
Citation
Bergeron AR, Webb JR, Serper M, et al. Impact of electronic prescribing on medication use in ambulatory care. Am J Manag Care 2013 Dec;19(12):1012-7. PMID: 24512036.
Principal I…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.html
May 01, 2017 - Material Use Guide - Improving Communication and Teamwork in the Surgical Environment Module
Overview
Communication and Teamwork Defined
Slides 4-11
Improving Surgical Team Communication With Briefings *
Slides 12-17
Example Briefing * (2 min 14)
Improving Surgical…
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psnet.ahrq.gov/issue/policy-based-intervention-reduction-communication-breakdowns-inpatient-surgical-care-results
January 04, 2010 - Study
A policy-based intervention for the reduction of communication breakdowns in inpatient surgical care: results from a Harvard surgical safety collaborative.
Citation Text:
Arriaga AF, Elbardissi AW, Regenbogen SE, et al. A policy-based intervention for the reduction of communication…
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psnet.ahrq.gov/node/34884/psn-pdf
August 03, 2009 - Communication failures: an insidious contributor to
medical mishaps.
August 3, 2009
Sutcliffe K, Lewton E, Rosenthal M. Communication failures: an insidious contributor to medical mishaps.
Acad Med. 2004;79(2):186-194.
https://psnet.ahrq.gov/issue/communication-failures-insidious-contributor-medical-mishaps
In or…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
September 05, 2017 - How do staff communicate with them? … o How do staff communicate about this process? … How do staff communicate with them? … o How do staff communicate about this process?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/guides/resphys-champions.pdf
September 01, 2015 - outcomes related to not following best
practices
o Conducting a brief at the beginning of a shift to communicate … with team
members the goals for each patient and the plan of care
o Convening a huddle to communicate … Failure to communicate effectively significantly increases the
risk of error. … In that case, the RP should
communicate with the attending about device use and indications before multidisciplinary
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www.ahrq.gov/sites/default/files/publications/files/resphys-champions.pdf
September 01, 2015 - outcomes related to not following best
practices
o Conducting a brief at the beginning of a shift to communicate … with team
members the goals for each patient and the plan of care
o Convening a huddle to communicate … Failure to communicate effectively significantly increases the
risk of error. … In that case, the RP should
communicate with the attending about device use and indications before multidisciplinary
-
www.ahrq.gov/sites/default/files/publications/files/resphys-champions_2.pdf
September 01, 2015 - outcomes related to not following best
practices
o Conducting a brief at the beginning of a shift to communicate … with team
members the goals for each patient and the plan of care
o Convening a huddle to communicate … Failure to communicate effectively significantly increases the
risk of error. … In that case, the RP should
communicate with the attending about device use and indications before multidisciplinary
-
www.ahrq.gov/sites/default/files/publications2/files/dxsafety-issuebrief-education.pdf
March 11, 2022 - ability
to synthesize all the available information into a prioritized differential diagnosis and communicate … understanding of team dynamics and an ability to work effectively in care-oriented
teams…(p. 42).
6.1: Communicate … Perspectives from the other side of the screen: how clinicians and
radiologists communicate about diagnostic … Case-based simulation empowering
pediatric residents to communicate about diagnostic uncertainty.
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psnet.ahrq.gov/node/46507/psn-pdf
October 11, 2017 - Outcomes in two Massachusetts hospital systems give
reason for optimism about communication-and-resolution
programs.
October 11, 2017
Mello MM, Kachalia A, Roche S, et al. Outcomes In Two Massachusetts Hospital Systems Give Reason
For Optimism About Communication-And-Resolution Programs. Health Aff (Millwood). 201…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
June 02, 2025 - Section 7E
Table 12: Analyses of Differences in Inpatient Pediatric Experience Based on Respondent
Preferred Language
UNADJUSTED ANALYSIS
English
(12001)
Spanish
(1018) P-Value
Nurse-parent communication 80.8% 81.4% .57
Doctor-parent communication 82.2% 83.3% .27
Communication about medicines 79.9…
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psnet.ahrq.gov/node/74262/psn-pdf
January 19, 2022 - Associations between safety outcomes and
communication practices among pediatric nurses in the
United States.
January 19, 2022
Gampetro PJ, Segvich JP, Hughes AM, et al. Associations between safety outcomes and communication
practices among pediatric nurses in the United States. J Pediatr Nurs. 2022;63:20-27.
doi…
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psnet.ahrq.gov/node/47573/psn-pdf
December 19, 2018 - Can communication-and-resolution programs achieve
their potential? Five key questions.
December 19, 2018
Gallagher TH, Mello MM, Sage WM, et al. Can Communication-And-Resolution Programs Achieve Their
Potential? Five Key Questions. Health Aff (Millwood). 2018;37(11):1845-1852.
doi:10.1377/hlthaff.2018.0727.
https…