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psnet.ahrq.gov/node/45848/psn-pdf
November 19, 2018 - New Horizons in Patient Safety: Understanding
Communication: Case Studies for Physicians.
November 19, 2018
Hannawa AF, Wu AW, Juhasz RS, eds. Berlin, Germany: DeGruyter; 2017. ISBN: 9783110455014.
https://psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-
physicians
Poor c…
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digital.ahrq.gov/sites/default/files/docs/citation/r18hs022746-neale-final-report-2014.pdf
January 01, 2014 - patients in the safety net clinics logged into the EHR web portal to access their records
or communicate … Use secure electronic messaging to communicate with patients on
relevant health information, specifically … when more “than 10% of patients use
secure electronic messaging to communicate with their providers … patients’ utilization of a secure Web portal (the EpicCare EHR) to
view their medical records and communicate … relevant educational information in the
patient’s preferred language, and the opportunity to communicate
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psnet.ahrq.gov/node/863756/psn-pdf
March 06, 2024 - Preoperative communication between anesthesia,
surgery, and primary care providers for older surgical
patients.
March 6, 2024
Ron D, Gunn CM, Havidich JE, et al. Preoperative communication between anesthesia, surgery, and
primary care providers for older surgical patients. Jt Comm J Qual Patient Saf. 2024;50(5):32…
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psnet.ahrq.gov/node/44361/psn-pdf
November 20, 2015 - Communication in healthcare: a narrative review of the
literature and practical recommendations.
November 20, 2015
Vermeir P, Vandijck D, Degroote S, et al. Communication in healthcare: a narrative review of the literature
and practical recommendations. Int J Clin Pract. 2015;69(11):1257-67. doi:10.1111/ijcp.12686.…
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psnet.ahrq.gov/node/40450/psn-pdf
December 21, 2014 - Unit-based care teams and the frequency and quality of
physician–nurse communications.
December 21, 2014
Gordon M, Melvin P, Graham DA, et al. Unit-based care teams and the frequency and quality of physician-
nurse communications. Arch Pediatr Adolesc Med. 2011;165(5):424-8. doi:10.1001/archpediatrics.2011.54.
htt…
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psnet.ahrq.gov/web-mm/critical-echocardiogram-result-lost-follow
July 31, 2023 - Various models leveraging the EHR to communicate important results have been developed.
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psnet.ahrq.gov/node/764405/psn-pdf
March 02, 2022 - Evaluation of communication and safety behaviors during
hospital-wide code response simulation.
March 2, 2022
Ren DM, Abrams A, Banigan M, et al. Evaluation of communication and safety behaviors during hospital-
wide code response simulation. Simul Healthc. 2022;17(1):e45-e50. doi:10.1097/sih.0000000000000575.
htt…
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psnet.ahrq.gov/node/42932/psn-pdf
December 30, 2014 - SBAR improves communication and safety climate and
decreases incident reports due to communication errors
in an anaesthetic clinic: a prospective intervention study.
December 30, 2014
Randmaa M, Mårtensson G, Swenne CL, et al. SBAR improves communication and safety climate and
decreases incident reports due to com…
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psnet.ahrq.gov/node/38941/psn-pdf
November 25, 2009 - Nurse-physician communication in the long-term care
setting: perceived barriers and impact on patient safety.
November 25, 2009
Tjia J, Mazor KM, Field T, et al. Nurse-physician communication in the long-term care setting: perceived
barriers and impact on patient safety. J Patient Saf. 2009;5(3):145-152.
doi:10.10…
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psnet.ahrq.gov/issue/communication-matters-when-it-comes-adverse-events-associations-adverse-events-during-implant
December 15, 2021 - Study
Communication matters when it comes to adverse events: associations of adverse events during implant treatment with patients' communication quality and trust assessments.
Citation Text:
Schrimpff C, Link E, Fisse T, et al. Communication matters when it comes to adverse events: asso…
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psnet.ahrq.gov/issue/closed-loop-communication-interprofessional-emergency-teams-cross-sectional-observation-study
September 24, 2016 - Study
Closed-loop communication in interprofessional emergency teams: a cross-sectional observation study on the use of closed-loop communication among anesthesia personnel.
Citation Text:
Gjøvikli K, Valeberg BT. Closed-loop communication in interprofessional emergency teams: a cross-se…
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psnet.ahrq.gov/innovation/patient-and-family-centered-i-pass-family-centered-communication-program-reduce-medical
February 26, 2025 - Patient and Family Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience and Communication Processes)
Save
Save to your library
Print
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…
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psnet.ahrq.gov/node/37498/psn-pdf
April 30, 2014 - Evaluation of a preoperative checklist and team briefing
among surgeons, nurses, and anesthesiologists to
reduce failures in communication.
April 30, 2014
Lingard LA. Evaluation of a Preoperative Checklist and Team Briefing Among Surgeons, Nurses, and
Anesthesiologists to Reduce Failures in Communication. Archives…
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psnet.ahrq.gov/node/60298/psn-pdf
May 06, 2020 - Impact of simulation-based closed-loop communication
training on medical errors in a pediatric emergency
department.
May 6, 2020
Diaz MCG, Dawson K. Impact of Simulation-Based Closed-Loop Communication Training on Medical
Errors in a Pediatric Emergency Department. Am J Med Qual. 2020;35(6):474-478.
doi:10.1177/1…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Surveys are quick and easy to administer and in most cases can be completed immediately after
a patient finishes his or her visit. Three sample exit surveys are provided that may be completed
by patients to aid in…
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digital.ahrq.gov/sites/default/files/docs/citation/teahm_study_action_final061511comp.pdf
June 01, 2011 - 31
Hardware
Prior to enrollment, it was discovered that one site’s computer was unable to communicate
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psnet.ahrq.gov/node/43782/psn-pdf
September 28, 2016 - The use of technology for urgent clinician to clinician
communications: a systematic review of the literature.
September 28, 2016
Nguyen C, McElroy LM, Abecassis MM, et al. The use of technology for urgent clinician to clinician
communications: a systematic review of the literature. Int J Med Inform. 2015;84(2):101…
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www.ahrq.gov/hai/cusp/toolkit/observing-rounds.html
December 01, 2012 - Observing Patient Care Rounds
CUSP Toolkit
Communication among disciplines can be improved if viewed through the eyes of an objective observer.
Problem statement: Interdisciplinary rounds are in the best interest of patients. Poor communication among staff is a root cause of many patient adverse and sentin…
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psnet.ahrq.gov/node/836852/psn-pdf
April 06, 2022 - Frequency and nature of communication and handoff
failures in medical malpractice claims.
April 6, 2022
Humphrey KE, Sundberg M, Milliren CE, et al. Frequency and nature of communication and handoff
failures in medical malpractice claims. J Patient Saf. 2022;18(2):130-137.
doi:10.1097/pts.0000000000000937.
https:…
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psnet.ahrq.gov/node/45179/psn-pdf
July 13, 2016 - Communication and shared understanding between
parents and resident-physicians at night.
July 13, 2016
Khan A, Rogers JE, Forster CS, et al. Communication and Shared Understanding Between Parents and
Resident-Physicians at Night. Hosp Pediatr. 2016;6(6):319-29. doi:10.1542/hpeds.2015-0224.
https://psnet.ahrq.gov/i…