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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/index.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/index.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/story.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/story.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/framework.html
December 01, 2022 - https://www.ahrq.gov/talkingquality/explain/communicate/framework.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - How To Communicate Legitimacy and Trustworthiness
On the front page of your report, include your name … https://www.ahrq.gov/talkingquality/explain/communicate/trust.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/introduce.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/introduce.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/reason.html
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www.qualitymeasures.ahrq.gov/talkingquality/explain/communicate/get-people.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/get-people.html
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www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/improve/communicate-prescribers.html
June 01, 2021 - https://www.ahrq.gov/antibiotic-use/long-term-care/improve/communicate-prescribers.html
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Experience
Ambulatory Care Improvement Guide
Strategy 6H: Tools To Help Patients Communicate … CAHPS Announcements
Contact CAHPS
Strategy 6H: Tools To Help Patients Communicate … Coached Care References
Download Strategy 6H: Tools To Help Patients Communicate Their Needs … Patients who can communicate effectively with their clinicians tend to be more satisfied with their care … can be used to educate members and patients and prompt them to ask questions and take other steps to communicate
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter4fig4txt.html
June 01, 2014 - Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description) … Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description) … Care Coordination Measure Instruments
This bar chart lists 3 “communicate domains” vertically—Communicate … The communicate domain shows a frequency of 2 across health care teams or settings. … Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description).
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
January 01, 2018 - “You cannot over-communicate for primary care physicians,” Belfer said at the
event. … But if you don’t communicate the vision, communicate how to use the tools,
communicate everything over … whether or not they’re satisfied with their leadership, physicians
overwhelmingly cite the ability to communicate … Communicate a compelling, strategic vision
Perhaps the most important responsibility of the healthcare … leader is to define and
communicate the organization’s strategic vision.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module3/slcommunication.pptx
December 01, 2005 - Mod 3 2.0 Page ‹#›
Communication
5
Page ‹#›
6
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Page ‹#›
Communication
9
Page ‹#›
10
SBAR Provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … TEAMSTEPPS 05.2
Mod 3 2.0 Page ‹#›
Communication
13
Call-Out is…
A strategy used to communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module11/m11impguide.pptx
February 03, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - Image: Two penguins are trying to communicate across a wall labeled assumptions, fatigue, distractions … Brief:
Communicate the information in a concise manner. … Communicate the following information:
Situation―What is going on with the patient? … Communicate verbally.
Acknowledged: Ensure that the handoff is understood and accepted. … Communicate Verbally.
Acknowledged.
Opportunity.
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2009. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 13
Communicate … Date: Measure published in 2004. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module11/slimplement.pptx
February 03, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, e-mails)?
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Measure administered nationally in 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
4
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Page ‹#›
Page ‹#›
Office-Based Care
5
SBAR provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … parties are aware of the transfer
Uncertainty: Clear up all ambiguity before the transfer is complete
Communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Adult Medicaid 50%
Child Medicaid 56%
CHIP 60%
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines