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Showing results for "communicate".

21. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - Training To Advance Physicians' Communications Skills (6.G)   X X   X Tools To Help Patients Communicate … with Patients How Well Providers Communicate (9 & 12) How Well Providers Communicate Office Staff … Care Quickly Getting Needed Care Getting Care Quickly Communication How Well Doctors Communicate … Doctors Who Communicate Well How Well Doctors Communicate Customer service Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate

22. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - When people communicate in web meetings, sometimes they leave their camera off, or their eye contact … Communicate all relevant information. Clear. Convey information in plain language. Brief. … Communicate information in a concise manner. Timely. … Personalities: Sometimes it is difficult to communicate with particular individuals. … Communicate uncertainty. Invite the patient’s concerns.

23. Patient and Family Engagement for Perinatal Safety | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
    July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicate … Communicate with the patient (who, what, when, where, and why). … Slide 20: How To Communicate About an Adverse Event 5 Speak slowly and use clear language. … Organizations should be prepared to respond and communicate proactively when adverse events occur.

24. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Composite Measure//Rating Adult Medicaid Child Medicaid CHIP Medicare How Well Doctors Communicate … the following: • The highest scoring composite measure across all populations is “How Well Doctors Communicate … 50% 55% 60% 65% 70% 75% 2009 2010 2011 2013 2014 2015 2016 2017 2018 2019 How Well Doctor’s Communicate … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain

25. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Remember a time when you needed to communicate to another team member about a resident situation. … Slide 19: Speaking Up Using Structured Language Say: Another way to effectively communicate among … Communicate. … It can sometimes be difficult for care providers to take ownership and communicate with the resident … The video shows how these tools come together in helping teams communicate more effectively to improve

26. Module 2: How To Manage Change (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
    August 31, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.

27. AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Patient and Family Engagement
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
    May 01, 2017 - When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicate … Family Immediate Response to an Adverse Event4 Care for the patient Report to the appropriate parties Communicate … Family Adverse Event Initial Communication4 During initial communication with patient and family— Communicate … for patient and family concerns 19 AHRQ Safety Program for Perinatal Care Patient & Family How To Communicate … Organizations should be prepared to respond and communicate proactively when adverse events occur.

28. 4 Tk1 T4-Urinalysis And Utis Improving Care Final 0 (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
    October 01, 2016 - stewardship One of the most important roles for nurses is communication, specifically knowing what to communicate … When a resident has a suspected UTI, the nursing staff can communicate with the physician, NP, or PA … Who are the people that you might communicate with about a suspected UTI in a resident? … People that nursing staff communicate with include physicians, RNs, residents, and families. … It allows people to communicate critical information briefly and concisely.

29. Patient and Family Engagement for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Discuss how to communicate an adverse event to patients and family members. … Slide 8: Engaging From the Beginning Say: How hospital staff members communicate with patients … When they do, staff members need to know how to communicate with the patient and family. … Communicate. … Slide 20: How To Communicate About an Adverse Event Say: Patients and family members experience

30. Pf-Engagement-Facilitator-Guide (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
    May 01, 2017 - Discuss how to communicate an adverse event to patients and family members. … Slide 7 SAY: How hospital staff members communicate with patients and families can affect patient … When they do, staff members need to know how to communicate with the patient and family. … Communicate. … Providers communicate the facts of what happened and assure the patient and family that they will receive

31. Using Multiple Strategies To Promote a Health Care Quality Report | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/talkingquality/distribute/promote/multiple/index.html
    September 01, 2019 - Even if you have focused carefully on a particular group, you are still trying to communicate with a … Take advantage of all the ways—all the available media and channels—to communicate your message.

32. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - ...............................................................................15 How Well Doctors Communicate … include the following: • The highest scoring composite across all populations is How Well Doctors Communicate … Scores for the Medicare population are equal to CHIP scores for the How Well Doctors Communicate composite … Never - Always How Well Doctors Communicate In the last 6 months, how often did your personal doctor … Comparative Results Getting Needed Care Getting Care Quickly How Well Doctors Communicate Health

33. The SHARE Approach—Essential Steps of Shared Decisionmaking: Quick Reference Guide | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
    September 01, 2020 - meaningful discussion that takes full advantage of a provider's expertise while allowing patients to communicate … Step 1: Seek your patient's participation Communicate that a choice exists and invite your patient … Clearly communicate the risks and benefits of each option. … Communicate numbers in a way that your patient can understand.

34. Toolkit 1. Suspected UTI SBAR Toolkit | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit1-suspected-uti-sbar.html
    October 01, 2016 - The Suspected UTI SBAR toolkit helps nursing home staff and prescribing clinicians communicate about … Present the Suspected UTI SBAR form to the nursing staff who will use it to communicate with prescribing … the Suspected UTI SBAR form to the nursing staff, re-emphasize the rationale for using the tool, and communicate

35. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
    August 01, 2022 - Communicate for understanding and buy-in. Empower the CANDOR team to act. … Other methods to communicate for understanding include creating "marketing" materials that reinforce … Questions that can to frame this segment of work include: How does your organization normally communicate … By developing a multi-pronged strategy to communicate the vision, the organization can achieve success … Communicate frequently and consistently. Monitor process dynamics.

36. 2020 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Measure Getting Needed Care 55% 61% 62% Getting Care Quickly 59% 73% 75% How Well Doctors Communicate … 22% 63% 17,903 Got non-urgent appointment as soon as needed 20% 2 5% 55% 34,226 How Well Doctors Communicate … Response Options • Never • Sometimes • Usually • Always How Well Doctors Communicate In the last 6 … Response Options • Never • Sometimes • Usually • Always How Well Doctors Communicate In the last 6

37. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - Adult Medicaid 50% Child Medicaid 56% CHIP 60% Highest Scoring Measure How Well Doctors Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … 23% 58% Got check-up or routine care appointment as soon as needed 23% 27% 50% How Well Doctor's Communicate … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain

38. The Five Principles of Effective Primary Care-Based Care Coordination for Reducing Potentially Preventable Readmissions (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - Ideally, while the patient is hospitalized, the primary care team should develop systems to communicate … team assure the patient that they are aware of and involved in the patient’s care; it may also help communicate … Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary Care: Addendum 3 • Communicate

39. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - enrollees AMONG THE THREE ENROLLEE POPULATIONS… Highest Scoring Measure How Well Doctors Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … Getting Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and … (5.1) How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain … (5.1) How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor

40. Engage Patients and Families for Perinatal Safety (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
    May 01, 2017 - • Discuss how to communicate an adverse event to patients and family members. … When they do, staff members need to know how to communicate with the patient and family. … • Communicate. … Providers communicate the facts of what happened and assure the patient and family that they will receive … During the initial communication with the patient and family, providers should— • Communicate only