-
www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
October 01, 2014 - States should communicate with other State agencies, solicit feedback on program design, and identify … Because legislators also might communicate regularly with other States, they might be able to provide … Communicate anecdotes.
Review CAHPS results for population in care management. … To communicate with policymakers, Medicaid leadership and senior program staff should remember to: … Communicate regularly with stakeholders.
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - System Representative(s)
Establish accountability or negotiate responsibility
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
Communicate … know. 1
Date: Measure released in 2006. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
■
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 1998. 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Measure Item Mapping:
Establish accountability or negotiate responsibility: C2, C2a, D6, D7
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate
-
www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Training To Advance Physicians' Communications Skills (6.G)
X
X
X
Tools To Help Patients Communicate … with Patients
How Well Providers Communicate (9 & 12)
How Well Providers Communicate
Office Staff … Care Quickly
Getting Needed Care
Getting Care Quickly
Communication
How Well Doctors Communicate … Doctors Who Communicate Well
How Well Doctors Communicate
Customer service
Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate
-
www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - When people communicate in web meetings, sometimes they leave their camera off, or their eye contact … Communicate all relevant information.
Clear. Convey information in plain language.
Brief. … Communicate information in a concise manner.
Timely. … Personalities: Sometimes it is difficult to communicate with particular individuals. … Communicate uncertainty.
Invite the patient’s concerns.
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … coded S 1-47)
Establish accountability or negotiate responsibility: S 28, S 29, S 31-34, S 36
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: A3
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Professional
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1a, 1b
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Mapping:
Establish accountability or negotiate responsibility: 3, 7, 8, 9, 15, 16, 17, 18, 22
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Item Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Item Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate
-
www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Improve how well clinicians and staff communicate on the phone. … Use Tool 4: Communicate Clearly to educate staff on best communication practices. … Tell patients how best to communicate with the practice.
-
www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicate … Communicate with the patient (who, what, when, where, and why). … Slide 20: How To Communicate About an Adverse Event 5
Speak slowly and use clear language. … Organizations should be prepared to respond and communicate proactively when adverse events occur.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Composite Measure//Rating Adult Medicaid
Child
Medicaid
CHIP
Medicare
How Well Doctors Communicate … the following:
• The highest scoring composite measure across all populations is “How Well Doctors
Communicate … 50%
55%
60%
65%
70%
75%
2009 2010 2011 2013 2014 2015 2016 2017 2018 2019
How Well Doctor’s
Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6t.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Establish accountability or negotiate responsibility
Communicate
Information transfer
Across health … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Communicate
Information transfer. … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative
Measure Item Mapping:
Establish accountability or negotiate responsibility: 4
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 29
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6a.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Family perspective
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1b
Communicate
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Measure Item Mapping:
Establish accountability or negotiate responsibility: 1A5, 1A7, 1D4, 2.12
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Communicate
Information transfer
Across health care teams or settings
Facilitate transitions … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - Remember a time when you needed to communicate to another team member about a resident situation. … Slide 19: Speaking Up Using Structured Language
Say:
Another way to effectively communicate among … Communicate. … It can sometimes be difficult for care providers to take ownership and communicate with the resident … The video shows how these tools come together in helping teams communicate more effectively to improve
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
August 31, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
May 01, 2017 - When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicate … Family
Immediate Response to an Adverse Event4
Care for the patient
Report to the appropriate parties
Communicate … Family
Adverse Event Initial Communication4
During initial communication with patient and family—
Communicate … for patient and family concerns
19
AHRQ Safety Program for Perinatal Care
Patient & Family
How To Communicate … Organizations should be prepared to respond and communicate proactively when adverse events occur.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - stewardship
One of the most important roles for nurses is communication, specifically knowing what to communicate … When a resident has a suspected UTI, the nursing staff can communicate with the physician, NP, or PA … Who are the people that you might communicate with about a suspected UTI in a resident? … People that nursing staff communicate with include physicians, RNs, residents, and families. … It allows people to communicate critical information briefly and concisely.