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www.cpsi.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
May 01, 2018 - Get urgent treatment as soon as needed
Q7 Get appointment as soon as wanted
How Well Clinicians Communicate
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www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm1.html
October 01, 2014 - State staff should communicate with their Centers for Medicare & Medicaid (CMS) regional office to understand … Texas worked closely with its regional and central offices to communicate its care management program … States should coordinate and communicate routinely with these stakeholders. … Staff can demonstrate and communicate results by understanding program goals and identifying early outcomes
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-5/guide.html
September 01, 2017 - How will you communicate the trends in fall and fall-related injury rates to key stakeholders? … How will you communicate the trends in fall and fall-related injury rates to key stakeholders? … Find mechanisms to communicate fall incident report information to the Implementation Team, such as a … How to communicate the trends in fall and fall-related injury rates to key stakeholders.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Unintentional (a reaction you were not trying to communicate).
8
8
Types of Formative Feedback
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/appendix1.html
June 01, 2014 - Agreement in mapping to domains was good, ranging from 80 percent (Communicate) to 100 percent (Facilitate … [Measure #6. item 9 (CPCQ)]
Communicate *
Across health care teams or settings How effective is … the mode of communication was not clear, measures and measure items were mapped to the less specific Communicate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - Describe how to effectively communicate the potential harms of antibiotics to other health care providers … The DESC script can be used to communicate effectively during difficult conversations or conflict. … W
SAY:
Learning how to communicate information effectively can make a huge difference in resident
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/communication-observation-form.docx
March 01, 2024 - Communication Observation Form
Please observe the interaction between a patient and a clinician. After the encounter, rate whether you agree, are neutral, or disagree with the statements in the table. Feel free to write notes that can help the clinician improve their communication in the future.
Agree
Neutral
…
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - Patients should be encouraged to name the person the doctor and facility should communicate with about … When they do occur, health care staff members need to know how to communicate effectively and support … Communicate with the patient – Providers communicate by sharing relevant facts about an adverse event … Organizations should be prepared to respond and communicate proactively when adverse events occur.
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www.cpsi.ahrq.gov/talkingquality/resources/writing/tip2.html
July 01, 2011 - Take the time to identify the critical elements of what you need to communicate and carefully review
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan-ig.pptx
January 20, 2006 - What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, e-mails)?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - When invoking this rule and moving up the hierarchy, you need to communicate to the entire clinical team … Slide 19
SAY:
The DESC script can be used to communicate efficiently during all types of conflict … Slide 22
SAY:
The SBAR technique provides a standardized framework for members of the team to communicate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-meenan.pdf
April 01, 2015 - Leadership needs to communicate what is
expected and how long it will take, and then be
open to feedback
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_slides_chmgmt.pptx
January 31, 2006 - Communicating a commitment to shaping the culture
TEAMSTEPPS 05.2
Mod 8 LTC 2.0 Page ‹#›
Change Management
Communicate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/professional-tool.docx
May 01, 2017 - shadowed a person in another profession, what will you do differently in your clinical practice to communicate
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool4c.html
March 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan-ig.html
September 01, 2015 - Wha t information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
-
www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - When invoking this rule and moving up the hierarchy, you need to communicate to the entire clinical team … Slide 20: DESC Script
Say:
The DESC script can be used to communicate efficiently during all types … 23: SBAR
Say:
The SBAR technique provides a standardized framework for members of the team to communicate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - sense of urgency,
Step 2: Create a guiding coalition,
Step 3: Develop a shared vision, and
Step 4: Communicate … You can communicate the concept using the tools in the “Understand the Science of Safety” and “Identify
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-nw.pdf
February 27, 2019 - ______
City/State of Practice/Organization ____________________________________
How often do you communicate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - illustrates the interdependence of the various staff within the office-based team: They must collaborate, communicate