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  1. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility       CommunicateCommunicate Information transfer Between health care professional(s) and patient/family Across … Communicate Information transfer Between health care professional(s) and patient/family Across … Establish accountability or negotiate responsibility Communicate Information transfer Between … Communicate Information transfer.
  2. www.cahps.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - How to Communicate About an Adverse Event 6 Slide 26. … How hospital staff members communicate with patients and families can affect patient engagement. … When they do, staff need know how to communicate with the patient and family. … Communicate. … How to Communicate About an Adverse Event 6 Say: Patients and family members experience a number
  3. www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
    March 01, 2019 - How could the physician more effectively communicate to the nurse what is needed? … In terms of how you communicate, there are two modes of communication: verbal and nonverbal. … Personalities—Sometimes it is difficult to communicate with particular individuals. … Discussion: How would you communicate the treatment protocol to the patient? … Say: A call-out is a tactic used to communicate critical information during an emergent event.
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
    January 01, 2022 - Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … 50 - • I ' 2018 2019 2020 2021 2022 - Adult Medicaid - Child Medicaid - CHIP How Well Doctors Communicate
  5. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6i.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility   □   Communicate … Professional(s) Measure Item Mapping: Establish accountability or negotiate responsibility: 13 Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Date: Measure published in 2008. 1 Perspective: Patient/Family Measure Item Mapping: Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate
  6. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … care. 1 Date: Measure released in 2001. 1 Perspective: Patient/Family Measure Item Mapping: Communicate … Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate
  7. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility □     Communicate … Patient/Family Measure Item Mapping: Establish accountability or negotiate responsibility: 2 Communicate … Care Coordination Activities Establish accountability or negotiate responsibility □     Communicate … Care Coordination Activities Establish accountability or negotiate responsibility □     Communicate … Patient/Family Measure Item Mapping: Establish accountability or negotiate responsibility: 2 Communicate
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - 13,933 Children’s Health Insurance Program Enrollees For all four populations… How Well Doctors Communicate … include the following: • The highest scoring composite across all populations is How Well Doctors Communicate … appointment at doctor’s office or clinic as soon as needed 21% 24% 55% 37,418 How Well Doctors Communicate … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain
  9. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
    June 01, 2014 - System Representative(s)   Establish accountability or negotiate responsibility       Communicate … System Representative(s)   Establish accountability or negotiate responsibility       Communicate … know. 1 Date: Measure released in 2006. 1 Perspective: Patient/Family Measure Item Mapping: Communicate … System Representative(s)   Establish accountability or negotiate responsibility ■     Communicate … System Representative(s)   Establish accountability or negotiate responsibility       Communicate
  10. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Date: Measure published in 1998. 1 Perspective: System Representative(s) Measure Item Mapping: Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Measure published in 1998. 1 Perspective: Health Care Professional(s) Measure Item Mapping: Communicate … Care Coordination Activities Establish accountability or negotiate responsibility   ■   Communicate
  11. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility   □   Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Care Coordination Activities Establish accountability or negotiate responsibility ■     Communicate … Measure Item Mapping: Establish accountability or negotiate responsibility: C2, C2a, D6, D7 Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate
  12. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - Training To Advance Physicians' Communications Skills (6.G)   X X   X Tools To Help Patients Communicate … with Patients How Well Providers Communicate (9 & 12) How Well Providers Communicate Office Staff … Care Quickly Getting Needed Care Getting Care Quickly Communication How Well Doctors Communicate … Doctors Who Communicate Well How Well Doctors Communicate Customer service Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate
  13. www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - When people communicate in web meetings, sometimes they leave their camera off, or their eye contact … Communicate all relevant information. Clear. Convey information in plain language. Brief. … Communicate information in a concise manner. Timely. … Personalities: Sometimes it is difficult to communicate with particular individuals. … Communicate uncertainty. Invite the patient’s concerns.
  14. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate … Care Coordination Activities Establish accountability or negotiate responsibility ■     Communicate … coded S 1-47) Establish accountability or negotiate responsibility: S 28, S 29, S 31-34, S 36 Communicate … Care Coordination Activities Establish accountability or negotiate responsibility □     Communicate … Patient/Family Measure Item Mapping: Establish accountability or negotiate responsibility: A3 Communicate
  15. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility ■     Communicate … Item Mapping: Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F Communicate … Care Coordination Activities Establish accountability or negotiate responsibility   ■   Communicate … Item Mapping: Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate
  16. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility   □   Communicate … Professional Measure Item Mapping: Establish accountability or negotiate responsibility: 1a, 1b Communicate … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate … Care Coordination Activities Establish accountability or negotiate responsibility     ■ Communicate … Mapping: Establish accountability or negotiate responsibility: 3, 7, 8, 9, 15, 16, 17, 18, 22 Communicate
  17. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
    July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicateCommunicate with the patient (who, what, when, where, and why). … Slide 20: How To Communicate About an Adverse Event 5 Speak slowly and use clear language. … Organizations should be prepared to respond and communicate proactively when adverse events occur.
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Composite Measure//Rating Adult Medicaid Child Medicaid CHIP Medicare How Well Doctors Communicate … the following: • The highest scoring composite measure across all populations is “How Well Doctors Communicate … 50% 55% 60% 65% 70% 75% 2009 2010 2011 2013 2014 2015 2016 2017 2018 2019 How Well Doctor’s Communicate … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain
  19. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6t.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate … Establish accountability or negotiate responsibility Communicate Information transfer Across health … Care Coordination Activities Establish accountability or negotiate responsibility     □ CommunicateCommunicate Information transfer. … Care Coordination Activities Establish accountability or negotiate responsibility       Communicate
  20. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6a.html
    June 01, 2014 - Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate … Care Coordination Activities Establish accountability or negotiate responsibility     □ Communicate … Representative(s) Measure Item Mapping: Establish accountability or negotiate responsibility: 1 Communicate … Care Coordination Activities Establish accountability or negotiate responsibility □     Communicate … Family perspective Measure Item Mapping: Establish accountability or negotiate responsibility: 1b Communicate

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