-
www.cahps.ahrq.gov/talkingquality/explain/communicate/story.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/story.html
-
www.cahps.ahrq.gov/talkingquality/explain/communicate/framework.html
December 01, 2022 - https://www.ahrq.gov/talkingquality/explain/communicate/framework.html
-
www.cahps.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - How To Communicate Legitimacy and Trustworthiness
On the front page of your report, include your name … https://www.ahrq.gov/talkingquality/explain/communicate/trust.html
-
www.cahps.ahrq.gov/talkingquality/explain/communicate/introduce.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/introduce.html
-
www.cahps.ahrq.gov/talkingquality/explain/communicate/get-people.html
November 01, 2018 - https://www.ahrq.gov/talkingquality/explain/communicate/get-people.html
-
www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Experience
Ambulatory Care Improvement Guide
Strategy 6H: Tools To Help Patients Communicate … CAHPS Announcements
Contact CAHPS
Strategy 6H: Tools To Help Patients Communicate … Coached Care References
Download Strategy 6H: Tools To Help Patients Communicate Their Needs … Patients who can communicate effectively with their clinicians tend to be more satisfied with their care … can be used to educate members and patients and prompt them to ask questions and take other steps to communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter4fig4txt.html
June 01, 2014 - Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description) … Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description) … Care Coordination Measure Instruments
This bar chart lists 3 “communicate domains” vertically—Communicate … The communicate domain shows a frequency of 2 across health care teams or settings. … Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description).
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2009. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 13
Communicate … Date: Measure published in 2004. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Measure administered nationally in 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Adult Medicaid 50%
Child Medicaid 56%
CHIP 60%
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6k.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 2004. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2009. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure published in 2009. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module3/slcommunication.html
July 01, 2018 - Return to Contents
Slide 6: Standards of Effective Communication
Complete:
Communicate all … Brief:
Communicate the information in a concise manner. … A framework for team members to effectively communicate information to one another. … Communicate the following information:
S ituation—What is going on with the patient? … A strategy used to communicate important or critical information.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
June 05, 2016 - tool, you can establish a monitoring mechanism that you can use to track key
performance measures, communicate … • Develop report formats to communicate clearly. … The measures serve only as an information source; the key to successful monitoring is to
communicate … Develop Report Formats To Communicate Clearly
The “best” methods to display monitoring data are the … Some people find tables to be an effective way to communicate
information; others prefer graphs.
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6n.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Professional(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 2
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6j.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 2009. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … .” 1
Date: Measure published in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure published in 2004. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6f.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 35
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6m.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 1996. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure released in 1998. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6c.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 9
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … : Measures published in 1994. 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … administered nationally in 2003 and 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Communicate
Information transfer
Between health care professional(s) and patient/family
Across
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1, 14, 19
Communicate