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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative
Measure Item Mapping:
Establish accountability or negotiate responsibility: 4
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Establish accountability or negotiate responsibility: C41, C42, C43, C44, C45, C46, C47, C48, C49, D5
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - To Advance Physicians' Communications Skills (6.G)
X
X
X
Tools To Help Patients Communicate … with Patients
How Well Providers Communicate (9 & 12)
How Well Providers Communicate
Office … Care Quickly
Getting Needed Care
Getting Care Quickly
Communication
How Well Doctors Communicate … Doctors Who Communicate Well
How Well Doctors Communicate
Customer service
Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6t.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Establish accountability or negotiate responsibility
Communicate
Information transfer
Across … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Communicate
Information transfer. … Coordination Activities
Establish accountability or negotiate responsibility
Communicate
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap7.html
June 01, 2014 - Communicate and discuss survey results.
Develop focused action plans. … Communicate action plans and deliverables.
Implement action plans. … Step # 2: Communicate and Discuss the Survey Results
Common complaints among survey respondents are … Step # 4: Communicate Action Plans and Deliverables
Once action plans have been developed, the plans … If you determine that a change has worked, communicate that success to staff by telling them what was
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www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module-2-slides.pptx
September 01, 2015 - Catheter Maintenance ‹#›
AHRQ Safety Program for Reducing CAUTI in Hospitals
8
Important To Remember and Communicate … Catheter Maintenance ‹#›
AHRQ Safety Program for Reducing CAUTI in Hospitals
9
Summary
Observe
Communicate
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www.ahrq.gov/patient-safety/reports/liability/baker.html
August 01, 2017 - Therefore, it is important to understand how to include patients and families in the care team and how to communicate … families in the care team, how to equip patients and families to be effective team members, and how to communicate … Clinician does not verbally communicate plan of care to nursing (not just electronically). … Delivery
Clinician fails to communicate patient risk factors/situation to new clinical team members … Understanding disclosure and how to communicate with patients and families about sensitive care issues
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www.ahrq.gov/teamstepps-program/curriculum/team/tools/huddle.html
May 01, 2023 - When leading teams, it is important to quickly and effectively communicate changes so that team members
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www.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - that clinicians underestimate their patients’ needs for information and overestimate their ability to communicate … Teach-back is a proven strategy to ensure patients and their families clearly understand information you communicate
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6a.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … perspective
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1b
Communicate
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_7-implementation-speaker-notes.pdf
July 01, 2023 - • What information will you communicate?
• When and how often will you
communicate? … • What information will you communicate?
• When will you communicate with them? … • How will you communicate with them? … • How often will you communicate the following information? … How will you communicate?
Decision Points
Step 6.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
January 01, 2010 - information
y Respect your privacy and the privacy of your
medical information
y Communicate … what medications I am taking
y Ask questions when I do not understand and
until I do understand
y Communicate
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
August 01, 2022 - Communicate for understanding and buy-in.
Empower the CANDOR team to act. … Other methods to communicate for understanding include creating "marketing" materials that reinforce … Questions that can to frame this segment of work include: How does your organization normally communicate … By developing a multi-pronged strategy to communicate the vision, the organization can achieve success … Communicate frequently and consistently.
Monitor process dynamics.
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 2
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … /Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 2, DR1
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
March 01, 2017 - Remember a time when you needed to communicate to another team member about a resident situation. … · Communicate. … Providers should communicate the facts of what happened and assure the patient and family that they will … It can sometimes be difficult for care providers to take ownership and communicate with the resident … The video shows how these tools come together in helping teams communicate more effectively to improve
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/review-form.html
March 01, 2017 - catheter care
☐ If resident is retaining urine, bladder scan/straight catheter per physician order
☐ Communicate … plan changes to RN/LPN/ *
☐ Communicate plan changes to resident/family
☐ Urology consult
☐ Other … Who will communicate the learning points?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
July 01, 2023 - • In terms of how you communicate, there are two major modes of
communication: verbal and nonverbal … Likewise, the
nonverbal cues from the nurse's face might communicate the urgency of
the situation and … In these cases, it is essential
to have a clinician communicate with them honestly and transparently … • Communicate the following information:
o Situa�on―What is going on with the pa�ent? … It can be used in the Readiness stage to communicate with
response teams.
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Measure Item Mapping:
Establish accountability or negotiate responsibility: 1A5, 1A7, 1D4, 2.12
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Communicate
Information transfer
Across health care teams or settings
Facilitate transitions … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.ahrq.gov/patients-consumers/patient-involvement/how-to-complain.html
June 01, 2023 - AHRQ has compiled some useful resources to help you better communicate with your health provider, and
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - ’s Care in the ER
Q4 Parent kept informed about child’s care in emergency room
How Well Nurses Communicate … a way that was easy to understand
Q10 Nurses encouraged child to ask questions
How Well Doctors Communicate
-
www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide2.html
October 01, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.