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  1. www.ahrq.gov/sites/default/files/2024-07/buckley-report.pdf
    January 01, 2024 - Final Progress Report: Midcoast Maine Patient Safety and IT Integration Title: Midcoast Maine Patient Safety and IT Integration Principal Investigator: Maureen Buckle y, PhD, RN – Vice President of Patient Care Team Members: Northeast Health and Partner Organizations Donna Deblois, MS, RN – Executive Dire…
  2. www.ahrq.gov/sites/default/files/2025-02/silver-report.pdf
    January 01, 2025 - Final Progress Report: Process Reliability and Organizational Learning in Home Health Care PROL IN HOME HEALTH CARE Title: Process Reliability and Organizational Learning in Home Health Care Principal Investigator and Team Members: Michael P. Silver, MPH Principal Investigator Cher Edmonds Study Coordinator Robert…
  3. www.ahrq.gov/cpi/about/otherwebsites/talkingquality.ahrq.gov/index.html
    September 01, 2017 - TalkingQuality Mission TalkingQuality represents the Agency’s ongoing effort to support and guide the many organizations that produce and disseminate consumer reports on the quality of care offered by health care providers (e.g., hospitals, health plans, medical groups, nursing homes, and individual physicia…
  4. www.ahrq.gov/topics/patient-experience.html
    Topic: Patient Experience AHRQ's Consumer Assessment of Healthcare Providers and Systems program measures the patient experience, which includes several aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and goo…
  5. www.ahrq.gov/teamstepps-program/evidence-base/behavior.html
    May 01, 2023 - TeamSTEPPS Research/Evidence Base: Disruptive Behavior Rosenstein A. H., et al. (2002). Disruptive physician behavior contributions to nursing shortage. Study links bad behavior by doctors to nurses leaving the profession.  Physician Executive  28(6), 8-11. Select to access the  abstract . Rosenstein, A. H., …
  6. www.ahrq.gov/hai/cauti-tools/ena-slides/index.html
    February 01, 2023 - The Emergency Nurses Association Presents CAUTI Slides and Transcript Next Page Table of Contents The Emergency Nurses Association Presents CAUTI Slides and Transcript Opening Materials: Attribution, Objectives, Introduction, and Main Menu Part One: Traditional Practice and Recommendations for Cha…
  7. www.ahrq.gov/pqmp/measures/fecc-school-staff-communication.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Healthcare Provider Communicated with School Staff About Child's Condition Measure Domain:  Management of Chronic Conditions Measure Sub-Domain:  Care Coordination Subcategory: Family Experiences with Coordination of Care (FECC) Measurement Set …
  8. www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-14.html
    November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies Exhibit 2.14. Major Factors that Facilitated Lean Success at Central Previous Page Next Page Table of Contents Improving Care Delivery Through Lean: Implementation Case Studies Introduction to the Case Studies Case 1. Lakeview Hea…
  9. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P3T2-Sample_Procedures_Phase_3.pdf
    May 01, 2014 - Sample Vignettes Advancing Excellence in Health Care www.ahrq.gov Agency for Healthcare Research and Quality HAIs Healthcare- Associated Infections PREVENT Comprehensive Antibiogram Toolkit: Phase 3 Sample Procedures1 [NURSING HOME NAME] [DATE] Purpose and Scope This procedure covers the use of an antibio…
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
    January 24, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction Best Practices for Administering SOPS® Surveys Webcast January 24, 2024 1:00-2:00 PM ET Webcast Technical Info • Audio issues • Poor Connection • Use Q&A to submit questions • Event Website: https://events.westat.com/sops ► Downlo…
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
    January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary 2021 Child Hospital Survey Database The pilot year 2021 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital Survey Database includes 5,858 survey responses voluntarily submitted by 11 hospitals. High Scoring Meas…
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_infographic.pdf
    January 01, 2019 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary CAHPS® 2019 Clinician & Group Survey Database How 330,390 patients from 2,002 medical practices reported 5 measures of patient experience based on the 2019 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician & Grou…
  13. www.ahrq.gov/news/newsroom/case-studies/criteria.html
    December 01, 2019 - AHRQ Impact Case Studies Criteria AHRQ Impact Case Studies provide evidence of how AHRQ-funded projects impact health care outcomes, quality, cost, use, and access. Each Impact Case Study demonstrates how AHRQ-funded resources are actually being used to improve the health care system. Impact Case Studies are …
  14. www.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
    July 01, 2025 - AHRQ Key Contacts Offices and Centers Office of the Director Director: Roger D. Klein, M.D., J.D., FCAP Phone: (301) 427-1200 Fax: (301) 427-1201 Email:  director@ahrq.hhs.gov Center for Evidence and Practice Improvement Therese Miller, Dr.P.H., Director Phone: (301) 427-1585 Fax: (301) 427-1596 Em…
  15. www.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/measurement.html
    December 01, 2022 - Major Home Health Care Quality Measurement Sets NQF-Endorsed Measures The National Quality Forum (NQF), a multistakeholder organization established to standardize health care quality measurement and reporting, has endorsed several consensus standards for skilled home health services. It has also published …
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
    March 24, 2021 - Improving Patient Experience in Large Organizations webcast - Intro Improving Patient Experience in Large Organizations A Webcast Presented by the AHRQ CAHPS User Network March 24, 2021 2:00 – 3:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program • Foundational elements of patient experience improveme…
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/2_mon_yee.pdf
    June 02, 2025 - Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices Meriter Medical Group DeForest Fitchburg West Washington McKee Stoughton Specialty Clinic 15 Comparison of 2013 CG-CAHPS Adult Visit Survey Top-Box Scores to the National 90th Percentiles CG-CAHPS Comp…
  18. www.ahrq.gov/hai/tools/mvp/modules.html
    January 01, 2017 - Toolkit Modules The toolkit consists of four modules and other resources that will help ICUs uncover local defects, implement interventions to prevent ventilator-associated events, and build a sustainable safety culture. Module on How To Apply CUSP for Mechanically Ventilated Patients The Comprehensive Unit…
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-pt-narratives-support-px-strategy-intro.pdf
    December 10, 2024 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Introduction How Patient Narratives Can Support Your Patient Experience Strategy A Webinar Presented by the AHRQ CAHPS User Network Tuesday, December 10, 2024 1:00 – 2:00 pm ET Webcast Technical Info • Audio issues • Poor connecti…
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
    June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction AHRQ’s CAHPS Program: Improving Response Rates and Representativeness—An Overview of Web-First and Other Strategies A Webcast Presented by the AHRQ CAHPS User Network Thursday, January 11 1:00 – 2:00 pm ET Webcast Technical Info • A…

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