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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
April 12, 2022 - Parent:
Keeping you informed about your child’s care 72%
Communication with Child:
How well nurses communicate
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
March 01, 2025 - your child’s care in the Emergency Room (single-item measure) Communication with Child How well nurses communicate … with your child (composite measure) How well doctors communicate with your child (composite measure)
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
November 20, 2014 - How will you communicate with each other?
How will you communicate successes?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - Composites
Getting Needed Care 54% 61% 62% 63%
Getting Care Quickly 58% 74% 75% 65%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … (continued)
www.cahpsdatabase.ahrq.gov
75% How Well Doctors
Communicate … Medicare Top-Box Composite Scores 2007-2016
80%
How Well Doctors
Communicate
75%
70%
Health … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
explain things
-
www.ahrq.gov/cpi/centers/cepi/miller-bio.html
September 01, 2023 - Tess is deeply interested in the power of combining data and stories to effectively communicate evidence
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www.ahrq.gov/hai/quality/tools/cauti-ltc/engage.html
March 01, 2017 - brochure ( PDF , 814.2 KB)
A brochure to help facility staff communicate with residents and families
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - Learning to properly communicate critical information is an essential TeamSTEPPS principle. … In terms of how you communicate, there are two modes of communication. … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Personalities, it's just sometimes difficult to communicate with particular individuals. … People just want to go into the next task and don't necessarily communicate what, exactly, needed to
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www.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - In regard to task assistance, remember to:
Communicate clear and specific availability of time and … The ability to communicate self-improvement information in a useful way is an important skill in the … Providing feedback acknowledging a job well done will also communicate to an individual that he or she … It can easily be taught to patients and their families as a structured way to communicate their concerns … When invoking this rule and moving up the chain, it is essential to communicate to the entire medical
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - Ideally, while the patient is hospitalized, the
primary care team should develop systems to communicate … team
assure the patient that they are aware of and involved in the patient’s care; it may also help
communicate … Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary Care: Addendum 3
• Communicate
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www.ahrq.gov/downloads/monahrq/xls/MONAHRQ_v3_MeasureList.xls
June 16, 2012 - Y 2.0
H_COMP_1_A_P How Often Did Nurses Communicate Well with Patients? … How Often Did Nurses Communicate Well with Patients? … Y 2.0
H_COMP_2_A_P How Often Did Doctors Communicate Well with Patients? … How Often Did Doctors Communicate Well with Patients?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-riverside-handoffs-webcast-huddleston.pdf
November 27, 2024 - 3
Communicate
Your Action Plan
• How will you share your action
plan?
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www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
February 01, 2024 - Communicate for Understanding and Buy-In
In discussing Slide 69, “Communicate for Understanding and … Communicate.
Monitor process dynamics. … It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting)
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www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
November 01, 2020 - handout can help you learn about health literacy challenges in the United States and find ways to better communicate … How to communicate better with your patients
Use these techniques with all your patients—not just
-
www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - teams demonstrate a willingness to engage in supportive behaviors wherever the need arises, and they communicate … Communicate clear and specific availability of time and skills when offering assistance.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Getting Needed Care 55% 61% 62% 63%
Getting Care Quickly 59% 73% 74% 69%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … 50%
55%
60%
65%
70%
75%
2007 2008 2009 2010 2011 2013 2014 2015 2016 2017
How Well Doctors
Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter4fig3txt.html
June 01, 2014 - Establish Accountability or Negotiate Responsibility—1
Communicate—19
Facilitate Transitions—12
Assess
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
January 01, 2014 - How Well Providers Communicate With Patients
Q14
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q19
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q21
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q26
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
www.ahrq.gov/teamstepps-program/curriculum/implement/activity/change.html
June 01, 2023 - Step 4: Communicate for Understanding and Buy-In . … Step 4: Communicate for Understanding and Buy-In
The next step in implementing change is making it … Communicate.
Monitor process dynamics. … It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting)
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod1a.html
October 01, 2014 - How to communicate about change. … SBAR tool:
An abbreviation that helps you to remember how to communicate change.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-slides.html
March 01, 2017 - When an adverse event occurs, it can be difficult for a care provider to take ownership and communicate … Communicate with the resident and family (who, what, when, where, and why). … Slide 30: How To Communicate About An Adverse Event
Speak slowly and use clear language.