-
www.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - Image: Two penguins are trying to communicate across a wall labeled assumptions, fatigue, distractions … Brief:
Communicate the information in a concise manner. … Communicate the following information:
Situation―What is going on with the patient? … Communicate verbally.
Acknowledged: Ensure that the handoff is understood and accepted. … Communicate Verbally.
Acknowledged.
Opportunity.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module3-communication.pptx
January 13, 2022 - Communicate information as concisely as possible without compromising accuracy or completeness. … Brief
Timely
Communicate information in a concise manner. … Communicate uncertainty.
Invite the patient’s concerns. … There are multiple effective ways for the team to communicate to improve diagnostic safety. … There are multiple effective ways for the team to communicate to improve diagnostic safety.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module3/slcommunication.pptx
December 01, 2005 - Mod 3 2.0 Page ‹#›
Communication
5
Page ‹#›
6
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Page ‹#›
Communication
9
Page ‹#›
10
SBAR Provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … TEAMSTEPPS 05.2
Mod 3 2.0 Page ‹#›
Communication
13
Call-Out is…
A strategy used to communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module3/ts2-0ltc_module3_slides_comm.pptx
December 01, 2005 - TEAMSTEPPS 05.2
Mod 3 LTC 2.0 Page ‹#›
Communication
5
Standards of Effective Communication
Complete
Communicate … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Mod 3 LTC 2.0 Page ‹#›
Communication
9
SBAR Provides…
A framework for team members to effectively communicate … information to one another
Communicate the following information:
Situation―What is going on with the … TEAMSTEPPS 05.2
Mod 3 LTC 2.0 Page ‹#›
Communication
Call-Out is…
A strategy used to communicate
important
-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
June 01, 2012 - about changes in a resident’s condition.
› How to communicate a resident’s change in condition using … When people are not speaking in their
first language it can be hard to communicate. … When people are not speaking in their
first language it can be hard to communicate. … In practice, however, care teams communicate
about residents in many ways. … These include
preparing to communicate, presenting information, and
getting feedback.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module11/m11impguide.pptx
February 03, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_impguide.pdf
June 22, 2017 - ■ What information will you
communicate?
■ When and how often will you
communicate? … ■ How will you communicate (e.g.,
reports, presentations, emails)?
Who are the stakeholders? … What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2.
Page 13
TEAMSTEPPS 05.2
Implementation
Guide
Step 9.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
October 01, 2014 - Communicating About Unwanted Events
Learn to communicate promptly and openly when something happens … How to best communicate with that person or those people. … They may be shy, or find it hard to communicate when they are under stress or talking with a superior … When people are not speaking in their first language it can be hard to communicate. … Appropriate action can't be taken if team members notice the changes but are not able to communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - As these data illustrate, failure to communicate effectively as a team significantly increases the risk … The nonverbal cues from the nurse’s face communicate the urgency of a situation and the need to interrupt … Effective communication is:
Complete
Communicate all relevant information while avoiding unnecessary … Communication
Slide ‹#›
5
SBAR
SAY:
SBAR is a framework that team members can use to effectively communicate … Communicate verbally—You cannot assume that the person obtaining responsibility will read or understand
-
www.ahrq.gov/teamstepps/instructor/fundamentals/module11/slimplement.html
March 01, 2014 - What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, Emails)?
… What information will you communicate?
When will you communicate?
… How will you communicate?
Return to Contents
Slide 17: Step 9.
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Date: Measure developed in 2002. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide109.html
October 01, 2014 - Communicate belief in patient's ability to quit.
Communicate caring and concern.
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2009. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 2004. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess2.html
October 01, 2014 - In practice, however, care teams communicate about residents in many ways. … what is going on with the resident, there are tools that can help with the process team members use to communicate … type of nurse (e.g., nursing assistant to licensed nurse) has his or her own set of information to communicate … In communications with other licensed nurses, they should provide a shift-toshift report and communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module11/slimplement.pptx
February 03, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, e-mails)?
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_slides_implementation.pptx
February 03, 2006 - What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2. … What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
-
www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide173.html
October 01, 2014 - Action
Strategies for implementation
Clinical sites should communicate to all staff the importance … Communicate to each staff member (e.g., nurse, physician, medical assistant, pharmacist, or other clinician
-
www.ahrq.gov/patient-safety/reports/issue-briefs/nurse-role-dxsafety-apa.html
September 01, 2022 - Communicate effectively and solicit information from all members of the team (including the patient and … professionals, pharmacists, social workers, physical therapists, medical librarians, and others) and communicate … How would you communicate the patient’s problem and your findings to the diagnostic team? … What tools could you use to help you communicate your findings? … What are some of the communication modalities you have available to communicate your findings?
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/nurse-role-dxsafety-apa.html
September 01, 2022 - Communicate effectively and solicit information from all members of the team (including the patient and … professionals, pharmacists, social workers, physical therapists, medical librarians, and others) and communicate … How would you communicate the patient’s problem and your findings to the diagnostic team? … What tools could you use to help you communicate your findings? … What are some of the communication modalities you have available to communicate your findings?