-
www.ahrq.gov/diagnostic-safety/tools/index.html
August 01, 2024 - One of the best ways to communicate with your doctor and health care team is by asking questions. … These AHRQ resources demonstrate how asking questions can improve care with tips on how to communicate
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_7-implementation-speaker-notes.pdf
July 01, 2023 - • What information will you communicate?
• When and how often will you
communicate? … • How will you communicate (e.g., reports,
presentations, emails)? … • What information will you communicate?
• When will you communicate with them? … • How will you communicate with them? … • How often will you communicate the following information?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider
-
www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/executive-summary.html
October 01, 2017 - 55%
61%
62%
63%
Getting Care Quickly
59%
73%
74%
69%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate
-
www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/bronchitis.html
November 01, 2022 - Effectively communicate the time course of acute bronchitis to patients.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/action-planning-tool-infographic-sops.pdf
March 01, 2024 - 3
Communicate
Your Action Plan
• How will you share your action
plan?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Measure
Getting Needed Care 55% 61% 62%
Getting Care Quickly 59% 73% 75%
How Well Doctors Communicate … 22% 63% 17,903
Got non-urgent appointment as soon as needed 20% 2 5% 55% 34,226
How Well Doctors Communicate … Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate
In the last 6 … Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate
In the last 6
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/engaging-senior-leaders.pdf
April 01, 2022 - As you
communicate the plan to improve CLABSI and CAUTI reduction efforts to the team, intentionally … • Communicate the various reasons for CLABSI and CAUTI root causes to the senior executive
including … CAUTI:
• Ensure organization-wide mission, vision, and values are focused on patient safety and
communicate … If these teams do not communicate their
needs, be intentional to ask for the support they need.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-graphic.pdf
February 01, 2019 - Identify
potential
barriers
8
Determine
how to
measure
progress
9
Establish a
timeline
Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Adult Medicaid 50%
Child Medicaid 56%
CHIP 60%
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … 23% 58%
Got check-up or routine care appointment as soon as needed 23% 27% 50%
How Well Doctor's Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - Doctors Who Communicate Well.
Customer Service.
Getting Needed Prescription Drugs.
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - soon as needed
Q6 Respondent got non-urgent appointment as soon as needed
How Well Doctors Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - access (“Getting Timely Appointments, Care, and Information”) and
communication (“How Well Providers Communicate … Page 2 of 4
Composites and Items Version 2.0
Version
3.0
How Well Providers Communicate with … after hours --
Patient saw provider within 15 minutes of appointment time --
How Well Providers Communicate
-
www.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
September 01, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
August 24, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - enrollees
AMONG THE THREE
ENROLLEE POPULATIONS…
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … Getting Needed Care Getting Care Quickly
How Well Doctors Communicate Health Plan Information and … (5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain … (5.1)
How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor
-
www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - How Well Providers Communicate (core).
Care Coordination (core).
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/index.html
September 01, 2021 - nursing staff—to be on the lookout for changes in a nursing home resident's condition and to effectively communicate
-
www.ahrq.gov/antibiotic-use/ambulatory-care/strategies/communicating-decisions.html
September 01, 2022 - Learn how to effectively communicate about antibiotic use with patients.