-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - With Your Child 77%
How Well Doctors Communicate With Your Child 76%
Involving Teens in Their Care … With Your Child 78% 79% 74% 71% 77%
How Well Doctors Communicate With Your Child 77% 78% 73% 73% 76% … The largest difference in scores is for How Well Doctors Communicate With Your Child,
ranging from 66 … With Your
Child N/A 69% 71% 76% 79% 77%
How Well Doctors Communicate With Your
Child N/A 66% 70% … (Q10)
How Well Doctors Communicate With your Child Composite Measure
During this hospital stay, how
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - access (“Getting Timely Appointments, Care, and Information”) and
communication (“How Well Providers Communicate … Page 2 of 4
Composites and Items Version
2.0
Version
3.0
How Well Providers Communicate with … after hours --
Patient saw provider within 15 minutes of appointment time --
How Well Providers Communicate
-
www.ahrq.gov/research/findings/evidence-based-reports/techbrief16.html
July 01, 2014 - provide a structured approach to informing patients about options and prompting them to document and communicate
-
www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
June 01, 2023 - The ability to communicate self-improvement information in a useful way is an important skill in the … Providing feedback acknowledging a job well done will also communicate to people that they are valued
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - effective disclosure communication and the importance of selecting and training appropriate individuals to communicate … identify a team of Disclosure Leads who can develop the knowledge, skills, and attitudes needed to communicate … communication and the importance of selecting individuals with the appropriate skills and attitudes to communicate … of Disclosure Leads who can use and further develop the knowledge, skills, and attitudes needed to communicate … This tool provides guidance regarding the facts to be presented, and how to effectively communicate an
-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
January 01, 2017 - Getting Needed Care 55% 61% 62% 63%
Getting Care Quickly 59% 73% 74% 69%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … 50%
55%
60%
65%
70%
75%
2007 2008 2009 2010 2011 2013 2014 2015 2016 2017
How Well Doctors
Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
January 01, 2017 - Getting Needed Care 55% 61% 62% 63%
Getting Care Quickly 59% 73% 74% 69%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … 50%
55%
60%
65%
70%
75%
2007 2008 2009 2010 2011 2013 2014 2015 2016 2017
How Well Doctors
Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
March 13, 2013 - Communicate the hospital’s vision and values related to patient and family engagement
Leaders who explicitly … communicate the vision for patient and family engagement help ensure that everyone recognizes the importance … Repeatedly communicate the organization’s mission, vision,
and commitment to patient and family engagement … In doing this, it is important for leaders to find ways to communicate with staff on a regular basis. … Establish channels for direct communication with
patients and family members
Senior leaders can communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
June 02, 2025 - How will you communicate with each other?
How will you communicate successes?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/tool-cord-prolapse.html
July 01, 2023 - Communicate during transitions of care. … Patient and Family Engagement (CUSP Module)
Communicate with patient and family during episode. … Sample Cord Prolapse Management Checklist
___ Communicate the diagnosis to key staff.
___ … Identify prolapse/cord pulsations [Call Time] (hh:mm:ss) ___ : ___ : ___
Communicate diagnosis
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
March 03, 2021 - will complete survey
Staff to check address box in med
record to see who is receiving
survey and communicate … firsts-emotional
fluctuations
Hospice days on service impacts
scores
Outcomes and Data Evaluation
Communicate … complete survey
Staff to check address box in remote
cl ient to see who is rece iving survey
and communicate
-
www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/bronchitis.html
November 01, 2022 - Effectively communicate the time course of acute bronchitis to patients.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-1-slides.pptx
August 03, 2022 - including I-PASS)
9
Communication
9
SBAR Provides…
A framework for team members to effectively communicate … 12
Communication
Call-Out Is…
A strategy used to communicate important or critical information
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-roster.docx
April 01, 2022 - .
· Communicate project status laterally to management colleagues, up the unit's chain of command, and … and/or monitoring infection control strategies.
· Serve as the infection control expert/consultant.
· Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
January 01, 2024 - With Your Child 77%
How Well Doctors Communicate With Your Child 76%
Involving Teens in Their Care … * How Well Doctors / Nurses Communicate With Your Child was not asked if the child was not able to … With Your
Child 77% N/A 75% 74% 79% 78%
How Well Doctors Communicate With Your
Child 76% N/A 71% … How Well Doctors / Nurses Communicate With Your Child was not asked if the child was not able to talk … (Q10)
How Well Doctors Communicate With your Child Composite Measure
During this hospital stay, how
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/action-planning-tool-infographic-sops.pdf
March 01, 2024 - 3
Communicate
Your Action Plan
• How will you share your action
plan?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar3_pu_staffroles.pdf
January 01, 2014 - unit
• Among Implementation Team, Wound Care
Team, Unit Team, and senior management
18
Ways To Communicate … patient safety issues and
changes in care plans during 5-minute standup
meetings.
19
Ways To Communicate … • Tell the patient and his/her family if the
patient’s skin or risk changes.
20
Ways To Communicate … Roles and Duties
Organizing Plan at Unit Level
Need for Ongoing Communicationand Reporting
Ways To Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - ENGAGE, EDUCATE: Science of Safety, the Josie King Story Communicate number of CAUTIs in unit, potential … Sharing Approach Communicate the vision. … “Team”
Serve on the CUSP team
Provide input to improve policies and procedures
Advise on how to communicate