-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
January 01, 2010 - information
y Respect your privacy and the privacy of your
medical information
y Communicate … what medications I am taking
y Ask questions when I do not understand and
until I do understand
y Communicate
-
www.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
March 01, 2014 - What do you think is the most appropriate way to communicate the need for change?
7. … Identify ways to communicate and reinforce change that you believe would be most effective in your organization
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 13,933 Children’s Health
Insurance Program
Enrollees
For all four populations…
How Well Doctors Communicate … include the following:
• The highest scoring composite across all populations is How Well Doctors Communicate … appointment at doctor’s
office or clinic as soon as needed
21% 24% 55% 37,418
How Well Doctors Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
-
www.ahrq.gov/evidencenow/tools/implementing-smbp.html
August 01, 2023 - Have patients perform SMBP; (5) Average results; (6) Interpret results; and (7) Document plans and communicate
-
www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
May 01, 2017 - Discuss how to communicate an adverse event to patients and family members. … Slide 8: Engaging From the Beginning
Say:
How hospital staff members communicate with patients … When they do, staff members need to know how to communicate with the patient and family. … Communicate. … Slide 20: How To Communicate About an Adverse Event
Say:
Patients and family members experience
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - Representative(s)
Establish accountability or negotiate responsibility
Communicate … . 1
Date: Measure released in 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Representative(s)
Establish accountability or negotiate responsibility
Communicate … . 1
Date: Measure released in 2006. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … Establish accountability or negotiate responsibility: 11, 17, 19, 37, 38, 39, 41f, 41g, 41k
Communicate
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative
Measure Item Mapping:
Establish accountability or negotiate responsibility: 4
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Establish accountability or negotiate responsibility: C41, C42, C43, C44, C45, C46, C47, C48, C49, D5
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2014/nhsurv14-chap7.html
November 01, 2014 - Communicate and discuss survey results.
Develop focused action plans. … Communicate action plans and deliverables.
Implement action plans. … Step # 2: Communicate and Discuss the Survey Results
Common complaints among survey respondents are … Step # 4: Communicate Action Plans and Deliverables
Once action plans have been developed, the plans … If you determine that a change has worked, communicate that success to staff by telling them what was
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6t.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Establish accountability or negotiate responsibility
Communicate
Information transfer
Across … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Communicate
Information transfer. … Coordination Activities
Establish accountability or negotiate responsibility
Communicate
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap7.html
June 01, 2014 - Communicate and discuss survey results.
Develop focused action plans. … Communicate action plans and deliverables.
Implement action plans. … Step # 2: Communicate and Discuss the Survey Results
Common complaints among survey respondents are … Step # 4: Communicate Action Plans and Deliverables
Once action plans have been developed, the plans … If you determine that a change has worked, communicate that success to staff by telling them what was
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
March 21, 2014 - What do you think is the
most appropriate way to communicate the need for change?
4. … Identify ways to communicate and reinforce change that you believe would be most effective
in your organization
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
September 13, 2013 - Present tools to improve communication among patients, families, and clinicians; and
· Discuss how to communicate … How hospital staff members communicate with patients and families can affect patient engagement. … When they do, staff members need to know how to communicate with the patient and family. … · Communicate. … · During the initial communication with the patient and family, providers should:
· Communicate only
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/review-form.html
March 01, 2017 - catheter care
☐ If resident is retaining urine, bladder scan/straight catheter per physician order
☐ Communicate … plan changes to RN/LPN/ *
☐ Communicate plan changes to resident/family
☐ Urology consult
☐ Other … Who will communicate the learning points?
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - To Advance Physicians' Communications Skills (6.G)
X
X
X
Tools To Help Patients Communicate … with Patients
How Well Providers Communicate (9 & 12)
How Well Providers Communicate
Office … Care Quickly
Getting Needed Care
Getting Care Quickly
Communication
How Well Doctors Communicate … Doctors Who Communicate Well
How Well Doctors Communicate
Customer service
Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate
-
www.ahrq.gov/news/teamstepps-app.html
April 01, 2024 - TeamSTEPPS is designed to improve patient safety by training healthcare teams to communicate and practice
-
www.ahrq.gov/health-literacy/improve/precautions/quick.html
February 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Communicate Clearly ( Tool 4 )
I want to be confident that patients understand what they need to
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6a.html
June 01, 2014 - Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Representative(s)
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1
Communicate … Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … perspective
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1b
Communicate
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - ’s Care in the ER
Q4 Parent kept informed about child’s care in emergency room
How Well Nurses Communicate … a way that was easy to understand
Q10 Nurses encouraged child to ask questions
How Well Doctors Communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/14-engaging-stakeholders.pptx
June 01, 2023 - create your vision for this work, use the Developing an Elevator Pitch tool to effectively and concisely communicate … Framework for Improvement
Define clear protocols
Develop reliable implementation
Connect for seamless care
Communicate