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teamstepps.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - How Well Providers Communicate With Patients.
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/videos/introduction.html
August 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
August 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/health-literacy/improve/pharmacy/tools.html
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2)
(Brochure Back)
Tip 4: Tell us who your family members or friends are and how you want them to be involved
Your family or friends are welcome at [insert hospital name]. Family or friends can:
Give you comfort and support
Help you keep track of and understand inform…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Get to Know Your Health Care Team
Guide to Patient and Family Engagement :: 1
Getting to know your health care team helps you get the best care possible.
…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5)
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/teamstepps/events/webinars/feb-2017.html
February 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety
139
Speaking Plainly: Communicating the
Patient’s Role in Health Care Safety
David J. Miranda, Paula K. Zeller, Rosemary Lee,
Christopher P. Koepke, Howard E. Holland,
Farah Englert, Elaine K. Swift
Abstract
The development and tes…
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - " 17 Thus, one key to success lies in training physicians and other members of the care team to:
Communicate
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
August 01, 2022 - Ability to clearly communicate, mediate, and negotiate.
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
August 01, 2022 - How can we communicate this new program to our clinicians?
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teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
December 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Key factors in assessing the patient’s capacity are whether the patient:
• Is able to make and communicate … patients lack the capacity to make a decision, though
such conditions can make it harder for them to communicate … These are techniques to communicate clearly with and check
understanding for every patient or family … Do not offer paper and pen to patients who are deaf or hard of hearing so they
can communicate with … Additional information on how to communicate with patients who are deaf or hard of hearing is
located
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Purpose: To help you identify members of your organization who are effective at delivering disclosure
communications.
Who should use this tool? Communication and Optimal Resolution (CANDOR) Implementation Team, Disclosure
Lead(s), Disclosure Communicators.
How to use this tool: Use the Communication Assessment Guid…