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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-slides-508.pdf
April 10, 2018 - Presenter
Presentation Notes
[Note: This slide should be customized by the practice to communicate practice-specific … Presenter
Presentation Notes
[Note: This slide should be customized by the practice to communicate practice-specific … Presenter
Presentation Notes
[Note: This slide should be customized by the practice to communicate practice-specific
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Slide 25: Communication Tools 6
Say:
There are many ways to communicate information, including … Ask:
What are the ways you communicate information now in your facility? … What are some other ways you can communicate information or changes?
6. Turnham H. … Ask:
How does your facility currently communicate changes with residents and family members? … Communicate effectively
Effective communication ensures the best outcomes from meetings with the facility
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Referral Programs
• Training to Advance
Physicians’ Communication
Skills
• Tools to Help Patients
Communicate
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talkingquality.ahrq.gov/teamstepps/instructor/essentials/pocketguideapp.html
April 01, 2018 - TeamSTEPPS is AHRQ’s signature curriculum to improve patient safety by training health care teams to communicate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - prevention into the electronic documentation system
How to use electronic communication modalities to communicate … Then, you will want to communicate the results from tracking to staff and the Implementation Team. … How can IT professionals help communicate program successes? … Communicate with clinical staff about the progress that has been made in fall prevention.
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - Doctors Who Communicate Well.
Customer Service.
Getting Needed Prescription Drugs.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
January 01, 2022 - Communicate your action plan
41
Improving Patient Safety Resource Lists
42
SOPS Bibliography
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/sbar.html
July 01, 2023 - It’s a proven tool to quickly summarize and communicate complex information.
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module3/ebcommunication.html
October 01, 2014 - medical specialty or discipline can meet all of a patient's needs, thus, necessitating that team members communicate … Team members with effective communication skills can:
Communicate accurate and complete information
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talkingquality.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - How Well Providers Communicate (core).
Care Coordination (core).
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talkingquality.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - got answer to medical question the same day he/she contacted provider's office
How Well Providers Communicate
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - soon as needed
Q6 Respondent got non-urgent appointment as soon as needed
How Well Doctors Communicate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemedication.pptx
May 01, 2017 - prior to initiation of oxytocin and during infusion
Use of standard NICHD* nomenclature to document and communicate … Admin.
14
Key Safety Elements: Teamwork Training
Communicate during transitions of care. … Communicate during transitions of care.14
Have high-reliability teams.
26
AHRQ Safety Program for Perinatal
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talkingquality.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - Graphic designers may create a data display that looks appealing but doesn’t communicate the performance … Know what you want and communicate your needs and expectations clearly to your design team.
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - appointments, care, and information
Communication between patients and providers
How well doctors communicate … How well providers communicate with patients
Coordination of care
Providers' use of
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talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
July 01, 2023 - Use of standard NICHD* nomenclature to document and communicate electronic fetal monitoring findings … Slide 15: Key Safety Elements: Teamwork Training
Communicate during transitions of care. … Communicate during transitions of care. 14
Have high-reliability teams.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - highlights of the 2018 results presented in this Chartbook include the following:
• "How Well Providers Communicate … following order:
o Getting Timely Appointments, Care, and Information (Access)
o How Well Providers Communicate … answer to question during regu lar office hours on same day 14% 26% 59% 124 ,222
How Well Providers Communicate … Response Options
• Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - Teams that do not communicate
effectively significantly increase their
risk of committing errors.
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talkingquality.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/index.html
September 01, 2021 - nursing staff—to be on the lookout for changes in a nursing home resident's condition and to effectively communicate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/defining-diagnostic-error-a-scoping-review.pdf
April 27, 2022 - failure
to (a) establish an accurate and timely explanation of the patient’s health
problem(s) or (b) communicate … Diagnostic error was defined as failure to establish
an accurate diagnosis or failure to communicate … States
Diagnostic error is defined as a failure to establish an accurate
diagnosis or failure to communicate … failure to (a) establish an accurate and timely explanation of the patient’s health problem(s) or (b) communicate … However, SMEs did
not all agree that failure to communicate a diagnosis to a pa-
tient should be considered