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Showing results for "communicate".

  1. pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat What is Patient Safety Culture? Organization 13 What are the SOPS Surveys? • Surveys of providers and st…
  2. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
    November 19, 2008 - What else could the care team have done to better communicate with the patient and his wife?
  3. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_slides_fallprev.pptx
    December 03, 2012 - fall How to measure fall and fall-related injury rates How to measure fall prevention practices How to communicate
  4. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - with employee communications: newsletters, posters, emails, creating message points when executives communicate
  5. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - (English and Spanish) nurse advice line to better serve the 45 percent of members who prefer to communicate
  6. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
    April 01, 2016 - Purpose: To provide a checklist for the required actions that need to be taken following an event. Who should use this tool? The Communication and Optimal Resolution Toolkit (CANDOR) Response Team or designee, unless otherwise indicated. How to use this tool: Use the checklist to ensure that appropriate action is t…
  7. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
    January 01, 2011 - Improving Patient Safety Systems for Limited English Proficiency Patients: A Guide for Hospitals Improving Patient Safety Systems for Limited-English- Proficient (LEP) Patients A Guide for Hospitals Improving Patient Safety Systems for LEP Patients  Goal of the Guide:  Help hospital leaders better understand…
  8. pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_feedback.pdf
    April 24, 2017 - Coaching Feedback Form Coaching Workshop Coaching Feedback Form INSTRUCTIONS: While observing the scripted coaching practice exercise, use this form to document the demonstrated competencies of the designated coach. The coach works through the designated issue with the team member, the team member act…
  9. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
    March 20, 2014 - TeamSTEPPS 2.0: Coaching Feedback Form TeamSTEPPS 2.0 Coaching Feedback Form – D-9-35 Coaching Workshop Coaching Feedback Form INSTRUCTIONS: While observing the scripted coaching practice exercise, use this form to document the demonstrated competencies of the designated coach. The coach works through …
  10. pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
    January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II Surveys on Patient Safety Culture® (SOPS®) Ambulatory Surgery Center Survey: 2023 User Database Report Part II: Appendix A - Results by Facility Characteristics Appendix B - Results by Respondent Charact…
  11. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution (CANDOR) process and includes; ■ Identifying the existing process ■ Identifying the existing outcome(s) ■ Identifying the desired outcome(s) ■ Identifying and documenting the gap(s) Who should use t…
  12. pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
    January 01, 2011 - High-performing teams communicate often and at the right time to ensure fellow team members have the
  13. pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 14 What are the SOPS Surveys? • Surveys of providers and staff about the extent to which their organizational …
  14. pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions 1 MORE EFFORT IS NEEDED TO ENSURE PATIENTS UNDERSTAND DOCTORS’ INSTRUCTIONS Did you know? Many patients leave their healthcare visit unsure of what their provider asked them to do or what was discussed. Nationwide, only 12% of adults have…
  15. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
    January 01, 2011 - newbref Team Strategies and Tools to Enhance Performance and Patient Safety TEAMSTEPPS 05.2 Mod 1 2.0 Page ‹#› Introduction 1 Page ‹#› 2 Introductions TEAMSTEPPS 05.2 Mod 1 2.0 Page ‹#› Introduction 2 Page ‹#› 3 Teamwork Exercise #1 TEAMSTEPPS 05.2 Mod 1 2.0 Page ‹#› Introduction 3 Page ‹#›…
  16. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
    January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary cahps® 2017 Clinician & Group Survey Database EXECUTIVE SUMMARY How patients from medical practices reported 5 measures of patient experience based on the 2017 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and …
  17. Scenario 1 (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - Scenario 1 TeamSTEPPS Learning Benchmarks INSTRUCTIONS: These questions focus on medical teamwork and communication and their effect on quality and safety in patient care. For each of the following questions, please circle the letter next to the one best answer. 1. A nurse is called to the phone to recei…
  18. pbrn.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
    August 03, 2020 - webside manner,”i providers say that a telediagnosis visit feels like a house call.15 The ability to communicate

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