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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - Web surveys
may be more appropriate for populations that use a patient portal or routinely
communicate … The less interviewers communicate
about their personal characteristics and, in particular, their personal … • Getting timely appointments, care, and information (composite of 3 items)
• How well providers communicate … The Adult version of the Health Literacy Item Set offers one composite measure:
How Well Providers Communicate … provider’s office
Response
Options
• Never
• Sometimes
• Usually
• Always
How Well Providers Communicate
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monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED
TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? Many patients leave their healthcare visit
unsure of what their provider asked them to do or what was
discussed. Nationwide, only 12% of adults have…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - Scenario 1
TeamSTEPPS Learning Benchmarks
INSTRUCTIONS: These questions focus on medical teamwork and communication and their effect on
quality and safety in patient care. For each of the following questions, please circle the letter next to the
one best answer.
1. A nurse is called to the phone to recei…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
August 03, 2020 - webside manner,”i
providers say that a telediagnosis visit feels like a house call.15
The ability to communicate
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - Communicate your action plan:
10. How will you share your action plan and with whom?
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - TeamSTEPPS Learning Benchmarks
TeamSTEPPS Learning Benchmarks
Instructions: These questions focus on medical teamwork and communication and their effect
on quality and safety in patient care. For each of the following questions, please circle the
letter next to the one best answer.
1. A nurse is called t…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey on Patient Safety
Culture: 2019 User Database Report
Part II
Appendix A—Overall Results by Community
Pharmacy Characteristics
Appendix B—Overall Results by Respondent
Characteristics
Prepared for:
Agency fo…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I
e PATIENT
SAFETY
Ambulatory Surgery
Center Survey:
2023 User Database Report
SURVEYS ON PATIENT SAFETY CULTURE® (SOPS)®
Surveys on
Patient Safety
Culture®
[This page is intentionally left blank]
S…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ)
TeamSTEPPS 2.0 TeamSTEPPS Teamwork Perceptions Questionnaire – F-23
TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ)
Instructions: Please respond to the questions below by placing a check mark (√) in the box that
corresponds to your leve…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
January 01, 2013 - TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
TeamSTEPPS® in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
September 11, 2013
TEAMSTEPPS 05.2
Mod 1 05.2 Pa…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
March 01, 2017 - is
recommended to administer it at least six months apart to assess culture change over time.13
Communicate … Leadership may use the “Take the Pledge…” handout to communicate basic infection prevention skills
and
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - Strategy 3: Bedside Shift Report (Tool 3)
Insert hospital logo here
Nurse Bedside
Shift Report Training
[Hospital Name | Presenter name and title | Date of presentation]
Strategy 3: Nurse Bedside Shift Report (Tool 3)
Guide to Patient & Family Engagement
If you have conducted trainings for other strategies in …
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
March 21, 2014 - TeamSTEPPS - Table of Contents
Table of Contents
TAB A COURSE MANAGEMENT GUIDE
TAB B FUNDAMENTALS INSTRUCTIONAL
MODULES
Module 1: Introduction
• Evidence Base
• TeamSTEPPS Implementation Worksheet
Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication
• Evidenc…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - Improving Patient Safety Systems for Limited English Proficiency Patients
Improving Patient Safety Systems for Limited-English- Proficient (LEP) Patients
A Guide for Hospitals
Improving Patient Safety Systems for LEP Patients
Goal of the Guide:
Help hospital leaders better understand how to address the issue o…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery
TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery
December 17, 2014
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Patients
Slide ‹#›
1
Acknowledgements
Project Sponsors
Jim Battles, PhD (AHRQ)
Heidi King, MS (DoD)
Pro…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
May 02, 2006 - COURSE EVALUATION
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®)
Location:
Date:
Rating 1 = Poor, inadequate, did not meet, ineffective
Scale 2 = Good, adequate, met, satisfactory, effective
(Circle one) 3 = Excellent, more than adequate, exceeded, very effective
…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - CANDOR Acknowledgments
CANDOR ACKNOWLEDGMENTS
Acknowledgments
The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on
input from experts, key stakeholders, and lessons learned from the agency’s $25 million Patient Safety
and Medical Liability (PSML) Grant Initiative lau…
-
monahrq.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Skip to main content
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