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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool6.html
February 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … (Go to Communicate Clearly: Tool #4 and Use the Teach-Back Method: Tool #5 .)
Secure email. … Secure email is part of many patient portals and can be an effective way to communicate with some patients … Devices that automatically communicate results to the practice.
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ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-final/clabsifinalap.html
January 01, 2013 - Communication
Communication with Teams
How often did you communicate with your teams? … What forms of communication did you use to communicate with all teams? … Did you communicate with teams that were "missing in action" on content calls and/or coaching calls? … Did they communicate project results with the Hospital CEOs in the project? … Did you regularly communicate your results to the SHA top leadership, board and/or quality council?
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 2
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: 2
Communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 13,933 Children’s Health
Insurance Program
Enrollees
For all four populations…
How Well Doctors Communicate … include the following:
• The highest scoring composite across all populations is How Well Doctors Communicate … appointment at doctor’s
office or clinic as soon as needed
21% 24% 55% 37,418
How Well Doctors Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
October 01, 2014 - States should communicate with other State agencies, solicit feedback on program design, and identify … Because legislators also might communicate regularly with other States, they might be able to provide … Communicate anecdotes.
Review CAHPS results for population in care management. … To communicate with policymakers, Medicaid leadership and senior program staff should remember to: … Communicate regularly with stakeholders.
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
September 01, 2013 - How to Communicate About an Adverse Event 6 Slide 26. … Discuss how to communicate an adverse event to a patient and family members. … Communicate with the patient (who, what, when, where, and why). … How to Communicate About an Adverse Event 6
Speak slowly and use clear language. … Organizations should be prepared to respond and communicate proactively when adverse events occur.
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Date: Measure published in 1998. 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Measure published in 1998. 1
Perspective: Health Care Professional(s)
Measure Item Mapping:
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - System Representative(s)
Establish accountability or negotiate responsibility
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
Communicate … know. 1
Date: Measure released in 2006. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
■
Communicate … System Representative(s)
Establish accountability or negotiate responsibility
Communicate
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Measure Item Mapping:
Establish accountability or negotiate responsibility: C2, C2a, D6, D7
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
March 21, 2014 - What do you think is the
most appropriate way to communicate the need for change?
4. … Identify ways to communicate and reinforce change that you believe would be most effective
in your organization
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - To Advance Physicians' Communications Skills (6.G)
X
X
X
Tools To Help Patients Communicate … with Patients
How Well Providers Communicate (9 & 12)
How Well Providers Communicate
Office … Care Quickly
Getting Needed Care
Getting Care Quickly
Communication
How Well Doctors Communicate … Doctors Who Communicate Well
How Well Doctors Communicate
Customer service
Health Plan Customer … Clinician & Group Survey: "Getting Timely Appointments, Care, and Information," "How Well Providers Communicate
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - When people communicate in web meetings, sometimes they leave their camera off, or their eye contact … Communicate all relevant information.
Clear. Convey information in plain language.
Brief. … Communicate information in a concise manner.
Timely. … Personalities: Sometimes it is difficult to communicate with particular individuals. … Communicate uncertainty.
Invite the patient’s concerns.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
September 13, 2013 - Present tools to improve communication among patients, families, and clinicians; and
· Discuss how to communicate … How hospital staff members communicate with patients and families can affect patient engagement. … When they do, staff members need to know how to communicate with the patient and family. … · Communicate. … · During the initial communication with the patient and family, providers should:
· Communicate only
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … coded S 1-47)
Establish accountability or negotiate responsibility: S 28, S 29, S 31-34, S 36
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Patient/Family
Measure Item Mapping:
Establish accountability or negotiate responsibility: A3
Communicate
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Item Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Item Mapping:
Establish accountability or negotiate responsibility: 1.1A, 1.1B, 1.1D, 4.2C, 7.1F
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
June 01, 2014 - Care Coordination Activities
Establish accountability or negotiate responsibility
□
Communicate … Professional
Measure Item Mapping:
Establish accountability or negotiate responsibility: 1a, 1b
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
Communicate … Care Coordination Activities
Establish accountability or negotiate responsibility
■
Communicate … Mapping:
Establish accountability or negotiate responsibility: 3, 7, 8, 9, 15, 16, 17, 18, 22
Communicate
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Improve how well clinicians and staff communicate on the phone. … Use Tool 4: Communicate Clearly to educate staff on best communication practices. … Tell patients how best to communicate with the practice.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … When an adverse event occurs, it can be difficult for a health care worker to take ownership and communicate … Communicate with the patient (who, what, when, where, and why). … Slide 20: How To Communicate About an Adverse Event 5
Speak slowly and use clear language. … Organizations should be prepared to respond and communicate proactively when adverse events occur.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/14-engaging-stakeholders.pptx
June 01, 2023 - create your vision for this work, use the Developing an Elevator Pitch tool to effectively and concisely communicate … Framework for Improvement
Define clear protocols
Develop reliable implementation
Connect for seamless care
Communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_7-implementation-speaker-notes.pdf
July 01, 2023 - • What information will you communicate?
• When and how often will you
communicate? … • What information will you communicate?
• When will you communicate with them? … • How will you communicate with them? … • How often will you communicate the following information? … How will you communicate?
Decision Points
Step 6.