-
ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/202104.html
October 01, 2021 - The CANDOR toolkit helps hospitals, health system leaders, and clinicians communicate accurately and … “It’s all about how to communicate an adverse event or a potential adverse event promptly and candidly
-
ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - that clinicians underestimate their patients’ needs for information and overestimate their ability to communicate … Teach-back is a proven strategy to ensure patients and their families clearly understand information you communicate
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 13,933 Children’s Health
Insurance Program Enrollees
For all four populations…
How Well Doctors Communicate
-
ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step4.html
March 01, 2019 - How will the need to communicate with stakeholders evolve over the lifetime of the group? … There may be periods when the group does not need to communicate frequently. … In contrast, group members may need to communicate frequently at critical junctures, such as when key … Idaho CHIPRA quality demonstration staff often communicate with the IP members via email.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetransitions.pptx
November 29, 2017 - giving the tool to the patient, explain that they can use the Appointment Aide to keep track of and communicate … especially during transitions of care among clinicians, is impacted by how teams manage workflow and communicate … Based on the evaluations, the team lead will communicate any changes your facility has made to use or … If you have ideas or feedback on sustainability, be sure to communicate them to these individuals.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
April 12, 2022 - Parent:
Keeping you informed about your child’s care 72%
Communication with Child:
How well nurses communicate
-
ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
March 01, 2014 - What do you think is the most appropriate way to communicate the need for change?
4. … Identify ways to communicate and reinforce change that you believe would be most effective in your organization
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/appx.html
March 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … : Health Literacy Brief Assessment Quiz (21KB) ]
Tools To Improve Spoken Communication
Tool 4: Communicate
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
November 20, 2014 - How will you communicate with each other?
How will you communicate successes?
-
ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
March 01, 2019 - Optional) Pull Together the Guiding Team
(Optional) Develop the Change Vision and Strategy
(Optional) Communicate … Step 4: Communicate for Understanding and Buy-in. … Return to Contents
(Optional) Communicate for Understanding and Buy-In
Say:
The third phase … Communicate.
Monitor process dynamics. … It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting)
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - Composites
Getting Needed Care 54% 61% 62% 63%
Getting Care Quickly 58% 74% 75% 65%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … (continued)
www.cahpsdatabase.ahrq.gov
75% How Well Doctors
Communicate … Medicare Top-Box Composite Scores 2007-2016
80%
How Well Doctors
Communicate
75%
70%
Health … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
explain things
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - Learning to properly communicate critical information is an essential TeamSTEPPS principle. … In terms of how you communicate, there are two modes of communication. … all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the … Personalities, it's just sometimes difficult to communicate with particular individuals. … People just want to go into the next task and don't necessarily communicate what, exactly, needed to
-
ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/review-form.html
March 01, 2017 - catheter care
☐ If resident is retaining urine, bladder scan/straight catheter per physician order
☐ Communicate … plan changes to RN/LPN/ *
☐ Communicate plan changes to resident/family
☐ Urology consult
☐ Other … Who will communicate the learning points?
-
ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/when-to-order/cultures-slides.html
April 01, 2017 - Utilize evidence-based communication strategies to more effectively communicate urine culture practices … for Health Care Communication 4,5
SBAR is a TeamSTEPPs framework for team members to effectively communicate … information to one another
Communicate the following information:
S ituation―What is going on with … Slide 12: Using SBAR To Communicate With Residents and Families
Sometimes, residents and families
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-1/share-tool1.pdf
April 01, 2014 - meaningful discussion
that takes full advantage of a provider’s expertise while allowing patients to communicate … Step 1: Seek your patient’s participation
Communicate that a choice exists and invite your patient to … or her options.
› Write down a list of the options and describe them in plain language.
› Clearly communicate … what is
known and unknown about the treatment options and what would happen with no treatment.
› Communicate
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/daugherty-report.pdf
January 01, 2024 - medication for which they had questioned the safety but felt intimidated and unable to effectively
communicate … them in the following
four categories: communications that were too late to be effective; failure to communicate … Team Huddles
Provider and staff team huddles were implemented on the pilot units as a means to communicate … One of the key elements observed in the process analysis was the amount of time it took to
communicate … Problematic time was time that nurses spent attempting, but failing, to communicate with
the right provider
-
ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
March 01, 2014 - What do you think is the most appropriate way to communicate the need for change?
7. … Identify ways to communicate and reinforce change that you believe would be most effective in your organization
-
ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
February 01, 2024 - Communicate for Understanding and Buy-In
In discussing Slide 69, “Communicate for Understanding and … Communicate.
Monitor process dynamics. … It takes a lot of courage to openly communicate when resisters are present (e.g., at a staff meeting)