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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-graphic.pdf
February 01, 2019 - Identify
potential
barriers
8
Determine
how to
measure
progress
9
Establish a
timeline
Communicate
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod2-slides.html
February 01, 2023 - Slide 9
Important to Remember and Communicate
Arrange tubing to avoid dependent loops or kinks … Slide 10
Summary
Observe
Communicate
Return to CAUTI Tools Resources Page
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Adult Medicaid 50%
Child Medicaid 56%
CHIP 60%
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … 23% 58%
Got check-up or routine care appointment as soon as needed 23% 27% 50%
How Well Doctor's Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3_communication.pptx
July 01, 2023 - In terms of how you communicate, there are two major modes of communication: verbal and nonverbal. … Likewise, the nonverbal cues from the nurse's face might communicate the urgency of the situation and … that is plainly understood
Brief
Communicate the information in a concise manner
Timely
Offer and … Communicate the following information:
Situation―What is going on with the patient? … It can be used in the Readiness stage to communicate with response teams.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - Ideally, while the patient is hospitalized, the
primary care team should develop systems to communicate … team
assure the patient that they are aware of and involved in the patient’s care; it may also help
communicate … Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary Care: Addendum 3
• Communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - enrollees
AMONG THE THREE
ENROLLEE POPULATIONS…
Highest Scoring
Measure
How Well Doctors
Communicate … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … Getting Needed Care Getting Care Quickly
How Well Doctors Communicate Health Plan Information and … (5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain … (5.1)
How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
February 28, 2022 - What information will you communicate?
When and how often will you communicate? … How will you communicate (e.g., reports, presentations, emails)?
Who are the stakeholders?
1.
2. … What information will you communicate?
1.
2.
When will you communicate?
1.
2. … How will you communicate?
1.
2.
37
37
Step 9. … Communicating a commitment to shaping the culture.
68
Communicate for Understanding
and Buy-In
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - access (“Getting Timely Appointments, Care, and Information”) and
communication (“How Well Providers Communicate … Page 2 of 4
Composites and Items Version 2.0
Version
3.0
How Well Providers Communicate with … after hours --
Patient saw provider within 15 minutes of appointment time --
How Well Providers Communicate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
August 24, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Ask your Information Technology (IT) Team member for ideas on how to communicate electronically between … Instructor’s Note: Communicate the decisions the Team Leaders made.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - • Discuss how to communicate an
adverse event to patients and family
members. … When they do, staff members need to
know how to communicate with the patient and
family. … • Communicate. … Providers communicate
the facts of what happened and assure
the patient and family that they will
receive … During the initial communication with the
patient and family, providers should—
• Communicate only
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/quick.html
February 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Communicate Clearly ( Tool 4 )
I want to be confident that patients understand what they need to do
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - With Your Child 77%
How Well Doctors Communicate With Your Child 76%
Involving Teens in Their Care … With Your Child 78% 79% 74% 71% 77%
How Well Doctors Communicate With Your Child 77% 78% 73% 73% 76% … The largest difference in scores is for How Well Doctors Communicate With Your Child,
ranging from 66 … With Your
Child N/A 69% 71% 76% 79% 77%
How Well Doctors Communicate With Your
Child N/A 66% 70% … (Q10)
How Well Doctors Communicate With your Child Composite Measure
During this hospital stay, how
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ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/reduce.html
March 01, 2017 - provide tools to use to appropriately identify when to order a urine culture, and strategies to apply to communicate … brochure ( PDF , 814.2 KB)
A brochure to help facility staff communicate with residents and families
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/shareposter/shareposter.pdf
April 01, 2014 - Step 1:
Seek your
patient’s
participation
Communicate that
a choice exists and
invite your patient
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-roster.docx
April 01, 2022 - .
· Communicate project status laterally to management colleagues, up the unit's chain of command, and … and/or monitoring infection control strategies.
· Serve as the infection control expert/consultant.
· Communicate
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/liability/baker.html
August 01, 2017 - families in the care team, how to equip patients and families to be effective team members, and how to communicate … Clinician does not verbally communicate plan of care to nursing (not just electronically). … Delivery
Clinician fails to communicate patient risk factors/situation to new clinical team members … order/administer appropriate medications
3.30
2.76
2.33
2.50
Delivery
Clinician fails to communicate … Understanding disclosure and how to communicate with patients and families about sensitive care issues
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
March 13, 2013 - Communicate the hospital’s vision and values related to patient and family engagement
Leaders who explicitly … communicate the vision for patient and family engagement help ensure that everyone recognizes the importance … Repeatedly communicate the organization’s mission, vision,
and commitment to patient and family engagement … In doing this, it is important for leaders to find ways to communicate with staff on a regular basis. … Establish channels for direct communication with
patients and family members
Senior leaders can communicate
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
September 01, 2017 - How will you communicate about progress on assignments? In person? Via email? … How will the patient care Unit Team communicate with the Implementation Team? … How will you communicate about successes? … Instructor’s Note: Communicate the decisions the Team Leaders made. … The Team will communicate successes by ( unit learning board/presentations to hospital board/written
-
ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - As these data illustrate, failure to communicate effectively as a team significantly increases the risk … The nonverbal cues from the nurse's face communicate the urgency of a situation and the need to interrupt … Effective communication is:
Complete:
Communicate all relevant information while avoiding unnecessary … Return to Contents
SBAR
Say: SBAR is a framework that team members can use to effectively communicate … Communicate verbally— You cannot assume that the person obtaining responsibility will read or understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
March 03, 2021 - will complete survey
Staff to check address box in med
record to see who is receiving
survey and communicate … firsts-emotional
fluctuations
Hospice days on service impacts
scores
Outcomes and Data Evaluation
Communicate … complete survey
Staff to check address box in remote
cl ient to see who is rece iving survey
and communicate