-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.pdf
October 01, 2016 - Getting Needed Care 54% 61% 62% 63%
Getting Care Quickly 58% 74% 75% 65%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … Composite Scores 2007-2016
Getting Needed Care
Getting Care Quickly
How Well Doctors
Communicate … 55%
60%
65%
70%
75%
80%
2007 2008 2009 2010 2011 2013 2014 2015 2016
How Well Doctors
Communicate … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
explain things
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
July 01, 2014 - How Well Providers Communicate With Patients
Q14 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q21 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q26 In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook.htm
December 01, 2015 - COMPARATIVE RESULTS
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health … 60%
62%
63%
Getting Care Quickly
58%
72%
74%
65%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … Scores for the Medicare population are equal to CHIP scores for the How Well Doctors Communicate composite … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.htm
October 01, 2016 - 65%
How Well Doctors Communicate … include the following:
The highest scoring composite across all populations is How Well Doctors Communicate … as needed 12% 20% 68%
55,713
N
How Well the Child's Doctors Communicate … as soon as thought needed 14% 26% 60%
106,851
N
Doctors Who Communicate … How Well Doctors Communicate
In the last 6 months, how often
-
cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.htm
October 01, 2014 - COMPARATIVE RESULTS
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health … 61%
63%
65%
Getting Care Quickly
59%
74%
75%
66%
How Well Doctors Communicate … Getting Care Quickly
53%
55%
57%
54%
56%
57%
59%
How Well Doctors Communicate … Getting Care Quickly
71%
69%
71%
69%
71%
70%
74%
How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroup.htm
October 01, 2013 - , and Information)
63%
62%
69%
62%
Provider Communication (How Well Providers Communicate … How Well Providers Communicate With Patients
Q14
In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19
In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q16
During your most recent visit, did this provider … How Well Providers Communicate With Patients
Q21
In the last 12 months, how often did this provider
-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - How Well Providers Communicate With Patients
Q14
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q19
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q21
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q26
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - How Well Providers Communicate With Patients
Q14
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q19
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q21
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
Q26
In the last 12/6 months, how often did this provider … How Well Providers Communicate With Patients
QQ16 During your most recent visit, did this provider
-
cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf
December 01, 2021 - 40% 50% 52% 56% 59% 63% 69%
Getting Care Quickly 39% 52% 55% 59% 63% 66% 81%
How Well Doctors
Communicate … 55%
60%
65%
70%
75%
80%
2011 2013 2014 2015 2016 2017 2018 2019 2020 2021
How Well Doctors
Communicate … 76%
Getting Care Quickly for a
Child 54% 63% 69% 74% 77% 81% 83%
How Well the Child’s
Doctors Communicate … (5.1)
Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate … (5.1)
Response Options
• Never
• Sometimes
• Usually
• Always
How Well Doctors Communicate
-
cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2020 - Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated
-
cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.pdf
October 01, 2014 - ............................................................................. 11
How Well Doctors Communicate … Care 47% 48% 51% 48% 51% 52% 54%
Getting Care Quickly 53% 55% 57% 54% 56% 57% 59%
How Well Doctors Communicate … 63% 63% 63% 64% 65% 66% 65%
Getting Care Quickly 66% 64% 64% 64% 66% 66% 66%
How Well Doctors Communicate … Health Plans and Medical Care
October 2014 www.cahpsdatabase.ahrq.gov | 12
How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor
-
cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.pdf
November 01, 2013 - ............................................................................... 8
How Well Doctors Communicate … from this comparison include:
• The highest scoring composite across all sectors is How Well Doctors Communicate … presented in the following order:
• Getting Needed Care
• Getting Care Quickly
• How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor … Comparative Results
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health
-
cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroup.htm
July 01, 2017 - highest scoring core survey composite across all three of the survey versions is "How Well Providers Communicate … Care, and Information (Access)
How Well Providers Communicate … How Well Providers Communicate With Patients (Provider Communication) … How Well Providers Communicate With Patients (Provider Communication)
Q11/Q12 … How Well Providers Communicate With Patients (Provider Communication)
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroup.htm
July 01, 2014 - , and Information)
63%
62%
67%
67%
Provider Communication (How Well Providers Communicate … and Information)
59%
61%
62%
63%
Provider Communication (How Well Providers Communicate … How Well Providers Communicate With Patients
Q14
In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q19
In the last 12 months, how often did this provider … How Well Providers Communicate With Patients
Q16
During your most recent visit, did this provider
-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
June 01, 2015 - How Well Providers Communicate With Patients
Q14
In the last 12/6 months, how often did this … How Well Providers Communicate With Patients
Q19
In the last 12/6 months, how often did this … How Well Providers Communicate With Patients
Q21
In the last 12/6 months, how often did this … How Well Providers Communicate With Patients
Q26
In the last 12/6 months, how often did this … How Well Providers Communicate With Patients
Q16
During your most recent visit, did this provider
-
cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.htm
November 01, 2013 - COMPARATIVE RESULTS
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health … 57%
57%
66%
Getting Care Quickly
57%
70%
72%
66%
How Well Doctors Communicate … presented in the following order:
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate … 11% 23% 66%
2011 Medicare (n=128,564)
Back To Top
How Well Doctors Communicate … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal
-
cahpsdatabase.ahrq.gov/files/2019CAHPSClinicianGroupChartbook.pdf
October 01, 2020 - highlights of the 2019 results presented in this Chartbook include the following:
• How Well Providers Communicate … following order:
o Getting Timely Appointments, Care, and Information (Access)
o How Well Providers Communicate … answer to question during regular office hours on same day 15% 27% 58% 130,425
How Well Providers Communicate … Response Options
• Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients
-
cahpsdatabase.ahrq.gov/files/HP/2024_Health_Plan_Specifications_5-1H-508.pdf
January 01, 2024 - Appropriately Skipped
8 = Multiple Mark
9 = [no data / missing]
DrListen 13 How Well
Doctors
Communicate … Appropriately Skipped
8 = Multiple Mark
9 = [no data / missing]
DrRespect 14 How Well
Doctors
Communicate … = Appropriately Skipped
8 = Multiple Mark
9 = [no data / missing]
DrTime 15 How Well
Doctors
Communicate … Appropriately Skipped
8 = Multiple Mark
9 = [no data / missing]
DrListen 13 How Well
Doctors
Communicate … = Appropriately Skipped
8 = Multiple Mark
9 = [no data / missing]
DrTime 17 How Well
Doctors
Communicate
-
cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
October 01, 2018 - highlights of the 2017 results presented in this Chartbook include the following:
• "How Well Providers Communicate … following order:
o Getting Timely Appointments, Care, and Information (Access)
o How Well Providers Communicate … Response Options
• Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients
-
cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroup.htm
July 01, 2016 - The highest scoring core survey composite in three of the four survey versions is "How Well Providers Communicate … Composite/Item Never + Sometimes Usually Always
N
How Well Providers Communicate … Composite/Item Never + Sometimes Usually Always
N
How Well Providers Communicate … Composite/Item No Yes, somewhat Yes, definitely
N
How Well Providers Communicate … How Well Providers Communicate With Patients
Q11
In the