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cahps.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - How well doctors communicate.
Health plan customer service.
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cahps.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
February 01, 2017 - Skip to main content
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - When an organization or a care provider doesn't communicate, or the communication doesn't meet the patients … The organization needs to select individuals for these conversations who can effectively communicate
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cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Show pictures. 5 For example, use the Wong-Baker FACES pain scale rating to help patients communicate
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cahps.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - Second, communicate.
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cahps.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - complications such as infections may be extremely critical, whereas for others, having providers who communicate
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cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - Teach-back—a useful technique
Every clinician wants to know the most effective way to communicate with
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cahps.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
November 01, 2018 - of a practice that adapts to a changing evidence environment
Leaders must first develop, and then communicate
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cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - Be aware of your own culture and how that may affect how you communicate with your patients.
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cahps.ahrq.gov/talkingquality/distribute/promote/timing.html
March 01, 2016 - Use this opportunity to communicate important information, such as:
The report’s title.
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cahps.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
January 01, 2011 - of Senior Leadership
Align with organization’s strategies & priorities
Set the vision and the goal
Communicate
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
March 19, 2014 - Point out other teamwork issues, such as failure to communicate
essential information on the patient
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cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - care
0.53
0.68
0.57
0.43
Getting care quickly
0.48
0.61
0.48
0.31
How well doctors communicate … measure
Provider rating
Getting timely appointments, care, and information
0.61
How well doctors communicate
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - Communicate during transitions of care. … Patient and Family Engagement (CUSP Module)
Key Perinatal Safety Elements
Examples
Communicate risks
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - What comments do you have about why you do or do not use interpreters to
communicate with LEP patients … What comments do you have about why you do or do not use interpreters to
communicate with LEP patients
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - When an organization or a care provider doesn’t communicate, or the
communication doesn’t meet the patients … The organization
needs to select individuals for these conversations who can effectively
communicate
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - The patient portal is a way for clinicians to be able to communicate with
patients in terms of answering … an incredible tool once we get patients and families engaged in using
them and once clinicians can communicate
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cahps.ahrq.gov/health-literacy/improve/precautions/tool10.html
February 01, 2024 - Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate
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cahps.ahrq.gov/teamstepps/rrs/rrsspecscen.html
October 01, 2014 - The nurse experienced anxiety due to deterioration of patient status and inability to communicate with
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cahps.ahrq.gov/teamstepps/instructor/fundamentals/module2/slteamstruct.html
July 01, 2018 - Establish and communicate vision.