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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Chan.pdf
January 01, 2004 - Analysis of clinician-user feedback facilitated rapid detection and
correction of such errors. … • Potential harm due to rearranging clinician priorities with required use of the
decision support … • The clinician-user has knowledge gaps that are directly relevant to the decision
support system … In most cases, clinician reports were false positives
for error. … apparently unknown to the clinician.
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www.ahrq.gov/sdm/measures-data-funding/index.html
February 01, 2025 - Previously developed measures of SDM include patient-reported, clinician-reported, and observer-reported … A clinician-reported scale (see below: SDM-Q-Doc ) was developed alongside this instrument. … Clinician-Reported SDM Measures SDM-Q-Doc A 9-item SDM questionnaire that measures physicians' perceptions … In addition to rating clinician behavior, observers rate participation of patients and informal caregivers … CAHPS Clinician & Group Adult Survey CAHPS Clinician & Group Child Survey CAHPS Health Plan Adult Survey
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-31-facilitating-panel-management.pdf
September 01, 2015 - Imagine a clinician who is seeing too few patients. … • Patients average 3.19 visits to the clinician a year. … If a patient has been seen by more than one clinician, determine if there is a clinician
whom the patient … If no particular clinician stands out for a patient, determine which clinician saw the
patient for his … Assign the patient to that clinician.
4.
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www.ahrq.gov/sites/default/files/2025-06/dean-report.pdf
January 01, 2025 - • Hypothesis #1: Clinician perception of ePneumonia will be favorable,! … to not order the chest x-ray, or for the clinician to order a chest x-ray when
likelihood is lower … CheXED output is provided to the bedside clinician along with the calculated likelihood
of pneumonia … , and the clinician is then asked to confirm or refute the diagnosis of
pneumonia. … Based on front-line clinician feedback, we replaced this AI with on an alert that pops up
when the
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide24.html
October 01, 2014 - Characteristics analyzed
Categories of those characteristics
Type of clinician
No clinician … Non-physician health care clinician (e.g., psychologist, counselor, social worker, nurse, dentist, graduate
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.pdf
June 02, 2025 - Returned to see his/her clinician (name): ____________________________________
Called/contacted … his/her clinician (name): ___________________________________
Gone to the ER/urgent care (specify) … If new problem since discharge:
Had the patient:
Contacted or seen clinician? … Advised to call clinician (name): __________________________________________
Advised to go to the … Called clinician and called patient/caregiver back
Called DE and called patient/caregiver back
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - Elicitation Protocol Webcast
Introducing a Protocol To Obtain
Patient Comments Using the CAHPS
Clinician … 3
Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Hospice
Ambulatory Care Surveys
Clinician … www.ahrq.gov/cahps
Our Focus Today
• Introduce a new, beta version of a supplemental
item set for the CAHPS Clinician … • I use open-ended question(s) as part of a CAHPS Clinician & Group Survey. … collect patient feedback.
12
Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - This is especially true during the first meeting
with a clinician. … Check for acceptance: Time is precious for a clinician. … Key messages are linked to the materials you share with the clinician. … • Ask if the clinician has any questions regarding what was covered. … It is important, however, to get the clinician to own that change.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home
Population Version … : Adult
Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey … Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-cognitive-load1.html
May 01, 2024 - wrong diagnoses are almost always multifactorial, most cases have some contribution from inaccurate clinician … diagnostic reasoning. 5,6 Diagnostic reasoning is the process by which a clinician uses medical knowledge … Then, the clinician generates a working diagnosis, creates a testing plan, formulates an accurate diagnosis … the decision. 8
Diagnostic reasoning has historically been treated as intrinsic to the individual clinician
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-kickoff.pdf
June 02, 2025 - in Electronic Practice Record
Write plan for Kick-Off in EPR
Distribute dashboards per lead clinician … goals
Record baseline, target, date, strategies
Record champion and QI team
Note practice member/clinician … Electronic Practice Record: Off
Write plan for Kick-Off in EPR: Off
Distribute dashboards per lead clinician … Record baseline, target, date, strategies: Off
Record champion and QI team: Off
Note practice member/clinician
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-quick-start-final508.pdf
June 02, 2025 - Medical assistant to
clinician? Clinician to medical assistant?
Clinician to educator? … � What is clinician satisfaction with the Warm
Handoff Plus?
-
www.ahrq.gov/cpi/about/otherwebsites/PBRN/pbrn.html
September 01, 2018 - rigorous research methods, the PBRN can produce research findings that are immediately relevant to the clinician … patient-centered care, increase the delivery of individualized recommended preventive services, and increase clinician … Settings of Care
Primary care clinician and community-based practices.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
September 01, 2022 - In a 2014 systematic review of 13 pediatric studies on parent-clinician communication and antibiotic … and a genuine emotional tone in patient-clinician conversation. … Both actions emphasize that the clinician is listening and assist with avoiding miscommunication. … Perhaps the patient’s perception is that the other clinician “always” gives them a prescription, which … Alternatively, other supportive measures recommended by the clinician may have helped.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - and Private
Stakeholders
www.ahrq.gov/cahps
CAHPS Core Surveys: Some
Examples
• Provider: Clinician … some other
translations
12
www.ahrq.gov/cahps
CAHPS Supplemental Item Sets:
Some Examples
• Clinician … Submissions in June,
followed by reporting in
October
• 2016: 382 health plans;
148,000 respondents
Clinician … & Group
• Initiated in 2010
• Submission in March,
followed by reporting
in June
• 2015: 2,830 clinician
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Care
5
Addressing Patient Concerns
6
We will discuss two possible patient scenarios and possible clinician … Third Scenario – Concern
Friend or Family Member With Different Management
Problem: Another clinician … Patient and clinician satisfaction will improve if all members of the practice use clear and consistent … Clinician One-Page Document: Refer to the One-Page document for a concise summary of strategies to use … Association of clinician denial of patient requests with patient satisfaction.
-
www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - All three instruments build on the CAHPS Clinician & Group Survey to capture aspects of the experience … These measures expand on the measures from the CAHPS Clinician & Group Survey . … One key benefit of maintaining the measures from the Clinician & Group Survey is that users of the Cancer … Care Survey can compare the scores for those measures to the benchmarks available in the CAHPS Clinician
-
www.ahrq.gov/opioids/implementing-what-works/compendium.html
November 01, 2024 - Implement System Administration Activities - Create clinician-specific list
Create a clinician-specific … Discuss these lists at the next clinician meeting. … reports
Develop care gap reports (such report identifies missing recommended care services so that the clinician … Implement System Administration Activities - Designate a clinician champion
Designate a clinician champion
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-shareddecisionmaking-cgcahps-adult-2357-5a.docx
June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Shared Decisionmaking
Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0
Topic: Shared Decisionmaking
Population … Version: Adult
Language: English
Users of the CAHPS® Clinician & Group Survey are free to incorporate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-clinicians.pdf
June 02, 2025 - Warm Handoffs
A Guide for Clinicians
Present to the Clinician
� Reason for the visit.