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41. Leading Teams (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
    May 10, 2017 - Leading Teams (Instructor Guide) LEADING TEAMS SUBSECTIONS • Types of Team Leaders • Effective Team Leaders • Team Leader Strategies (Briefs, Huddles, and Debriefs) • Conflict Resolution • Promoting and Modeling Teamwork TIME: 50 minutes Slide MODULE TIME: 7…

42. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So I’ve noticed there’s a problem about wait times, can I just click on a button and you send me to … So right when you click you’ll get an email, the practice administrator would get an email, you’d click … Slide 50 And if anyone is fluent in Latin they can see here that the idea is that we’d be able to click … So remember to click on the submit survey when you’re done.

43. PRIMARY CARE OFFICE-BASED TEAMS Team Structure
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Team Structure for OFFICE-BASED CARE Team Structure ® TeamSTEPPS | Primary Care Medical Office-Based CareTeams Team Structure Slide INTRODUCTION SAY: This presentation will cover the Team Structure module for the TeamSTEPPS for Office-Based Care course. MODULE TIME:…

44. AHRQ Safety Program for Perinatal Care: Learn About the Comprehensive Unit-based Safety Program
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
    May 01, 2017 - Principles 12 Learn About CUSP AHRQ Safety Program for Perinatal Care 12 Understand Just Culture CLICK

45. PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring for OFFICE-BASED CARE Situation Monitoring ® TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› INTRODUCTION SAY: We will now consider the third component of TeamSTEPPS, situation monitoring. MODULE TIME: 30 minutes MATERIALS: Fl…

46. Community-Acquired Pneumonia Clinical Decision Support Training: Emergency Department Setting | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/hai/tools/ambulatory-care/cap-ed-setting-slides.html
    January 01, 2018 - Click hyperlink for more details, including CURB-65 scores with associated mortality rates and guidelines

47. Sample Notification Letters CAHPS Child Hospital Survey (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - Click the following link to be directed to the survey: [link to survey].

48. Situation Monitoring (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
    February 12, 2014 - Situation Monitoring (Instructor Guide) SITUATION MONITORING SUBSECTIONS • Teamwork Exercise #2 • STEP • Situation Awareness • Shared Mental Models TIME: 45 minutes Slide …

49. COMMUNICATION
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
    January 01, 2008 - COMMUNICATION for OFFICE-BASED CARE Communication ® TeamSTEPPS | Primary Care Medical Office-Based Care Teams Communication Slide INTRODUCTION SAY: Communication is the first of the four main components of TeamSTEPPS. It is “the process by which information is clearly and accurately exchanged bet…

50. PRIMARY CARE OFFICE-BASED TEAMS Leading Teams
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Leading Teams for OFFICE-BASED CARE Leading Teams ® TeamSTEPPS | Office-Based Care Leading Teams Slide ‹#› INTRODUCTION SAY: Leadership is a critical component of effective team performance and the second component of TeamSTEPPS that we will consider. MODULE TIME:…

51. Making Acute Care More Patient-Centered | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/patient-safety/resources/learning-lab/acute-care-long-desc.html
    June 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

52. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide) MUTUAL SUPPORT SUBSECTIONS • Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS • Conflict Resolution: DESC Script TIME: 50 minutes Slide Content Page # Approx. Time 1…

53. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
    July 01, 2023 - Principle Slide 13: Understand Just Culture Image: Opening shot of Just Culture video with the words "Click

54. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - How to Report Results of the CAHPS Clinician & Group Survey How to Report Results of the CAHPS Clinician & Group Survey How to Report Results of the CAHPS Clinician & Group Survey Preface The guidance offered in this document brings together and builds on the work of several organizations. The Ameri…

55. Appendix B. Example Data Collection Tools | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/ncepcr/reports/cost-guide/collection-tools.html
    February 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

56. TeamSTEPPS® 2.0 for Long-Term Care | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/longtermcare/index.html
    May 01, 2019 - Click on the "Roll ‘Em" icon to play the respective video.

57. TeamSTEPPS Fundamentals Course: Module 2. Team Structure (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
    November 18, 2015 - TeamSTEPPS Fundamentals Course: Module 2. Team Structure TEAM STRUCTURE SUBSECTIONS • What Defines a Team? • Partnering With Patients and Families • Multi-Team System for Patient Care TIME: 50 minutes TeamSTEPPS 2.0 | Team Structure B-2-3 Slide MODULE TIME: …

58. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
    January 01, 2020 - texting the individual questions to patients, I mean that we are texting a link to the survey, you click

59. PRIMARY CARE OFFICE-BASED TEAMS Mutual Support
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Mutual Support for OFFICE-BASED CARE Mutual Support ® TeamSTEPPS | Office-Based Care Mutual Support Slide ‹#› INTRODUCTION SAY: We will now talk about mutual support, the last of the four core principles of the TeamSTEPPS program. MODULE TIME: 45 minutes MATERI…

60. Change Management (Instructor Guide) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
    June 09, 2017 - Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strate…