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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange County, California
Sandra Schultz
Manager of Customer Service
Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child HCAHPS
2.Our approach to physician engagemen…
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www.ahrq.gov/cahps/bibliography/index.html
November 01, 2024 - How exposure to patient narratives affects stereotyped choices of primary care clinicians. … How exposure to patient narratives affects stereotyped choices of primary care clinicians - PMC (nih.gov
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/sum.html
June 01, 2010 - Opportunities to make choices about providers.
Opportunities to make choices about services.
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www.ahrq.gov/sdm/education-training/index.html
October 01, 2024 - Professional Education and Training in Shared Decision Making
Most healthcare professionals have not been taught how to engage patients in shared decision making (SDM). For SDM to become widespread, SDM skills have to be learned and practiced. AHRQ has developed education and training programs that teach SDM sk…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-engagement-ed.pptx
September 01, 2014 - shared decisions
Shared decision processes support informed patients
Informed patients make better choices
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www.ahrq.gov/news/newsroom/case-studies/ktcquips99.html
October 01, 2014 - incorporated into the 635-bed hospital's electronic medical record (EMR) to make assessment, treatment choices
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapitab1f.html
May 01, 2018 - Sign
Language tactive
x
uncoded
130 possible
choices
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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-promote-report.doc
December 26, 2018 - .
· Initial choices regarding your audiences and partners can affect the success of your promotional
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool17.html
March 01, 2014 - Watchers)
Average cost $10/week
Extra cost of healthy convenience foods vs unhealthy convenience choices
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
March 01, 2025 - Patients and parents can use the information to help make better and more informed choices about inpatient
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-sdm-english-557-5a.docx
June 02, 2025 - CAHPS Cancer Care Supplemental Items
CAHPS® Cancer Care Survey Supplemental Items: Shared Decision Making
Population: Adult
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Shared Decision Making
Population Version: Adult
Language: English
Users of the CAHPS® Cancer Care Survey are free to incorpora…
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VIIIA.pdf
June 02, 2025 - age
results discussed with
parents/caregiver: simple
documentation that discussion
done, OR choices … promote
development; community
resources)
flag to discuss if screen done at
visit OR discussion choices … interval;
by individual PCC; by domain; by
child ages
referral done: referral categories
as choices
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIIIA.pdf
June 02, 2025 - age
results discussed with
parents/caregiver: simple
documentation that discussion
done, OR choices … promote
development; community
resources)
flag to discuss if screen done at
visit OR discussion choices … interval;
by individual PCC; by domain; by
child ages
referral done: referral categories
as choices
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_VIIIA.pdf
June 02, 2025 - age
results discussed with
parents/caregiver: simple
documentation that discussion
done, OR choices … promote
development; community
resources)
flag to discuss if screen done at
visit OR discussion choices … interval;
by individual PCC; by domain; by
child ages
referral done: referral categories
as choices
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-shared-decision-making-items.html
March 01, 2017 - Supplemental Items for the CAHPS Cancer Care Survey: Shared Decision Making
Population version: Adult
Download these items: English ( Word [28.6 KB])
Users of the CAHPS ® Cancer Care Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/…
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide208.html
October 01, 2014 - 208. Specific Populations and Other Topics - Pregnant Smokers (Continued)
Treating Tobacco Use and Dependence: 2008 Update
Text version of slide presentation.
Clinical practice suggestions for assisting a pregnant patient in stopping smoking
Clinical practice
Rationale
Assess pregnant woma…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-slides.html
March 01, 2017 - Improving the quality of care and quality of life for residents by accommodating resident choices and … Being offered choices that foster engagement and improve quality of life.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
March 01, 2017 - Provider Performance
Public reporting on provider performance can help patients make more informed choices … create significant incentives for members to choose high-value providers and
make high-value care choices … Design choices made by target users for a pay-for-performance program
in primary care: an action research
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/intro.html
December 01, 2017 - The implementation strategies menu offers a set of choices for reviewing report information in existing
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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-promote-report.pdf
December 26, 2018 - • Initial choices regarding your audiences and partners can affect the success of your promotional