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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment. … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Slide 23: Engineering System Design To Support Behavior Choices 3
Image: Three trapezoids are shown
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www.ahrq.gov/nursing-home/resources/treatment-options.html
February 01, 2021 - care and treatment options for serious illness divided by "full," "selective," and "comfort-focused" choices … Source: Respecting Choices
Topic(s): Patient-Centered Care
Audience(s): Clinicians; Clinical Leaders
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www.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - important for potential users who are not currently facing a decision, who do not perceive that they have choices … , or for whom the idea of being proactive about choices is new and perhaps uncomfortable.
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www.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Clarify the Extent and Nature of Choices
Some people truly are limited in their choice of health plans … At the same time, you can do some “myth-busting” to ensure that people who have real choices are aware … This guide includes checklists for consumers who need to make different kinds of health care choices. … This may involve helping people narrow their choices by:
Reducing the number of plans or providers … Both strategies—helping people narrow their choices and helping them integrate complex information about
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www.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - and Degree of Choice
One thing you will need to determine is whether your audience has health care choices … to make and the nature of those choices. … Do they have multiple choices within each of those options? … How extensive are those choices? … Are consumers’ perceptions of those choices consistent with their actual choices?
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www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
March 01, 2013 - Managing Error and Risk 1
Human Error
Product of our current system design and behavioral choices … Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment … Human error is the product of our current system design and behavioral choices. … It is managed through changes in choices, processes, procedures, training, design and the environment … Together To Improve Outcomes 1
System Design
Mission, Values, and Expectations
Behavioral Choices
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices—Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … More importantly, staff must hold themselves and others accountable for making appropriate choices.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … of the choices, which may or may not have resulted in harm. … Slide 23: Engineering System Design To Support Behavior Choices
Say:
A Just Culture environment … Confirming that protocols are standardized and well communicated helps employees make the right choices
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www.ahrq.gov/sites/default/files/2024-07/uhrig-report.pdf
January 01, 2024 - insurance is important, and (2) increase the likelihood that those consumers making Medicare
plan choices … Part 2 also provides a framework to compare and narrow down plan
choices based on consumer preferences … Can Medicare beneficiaries make informed choices?
Health Aff 1998;17(8):181-193. … Assessing Medicare Beneficiaries’ Readiness
to Make Informed Health Plan Choices. … Testing the effect of quality reports on the health plan choices of Medicare
beneficiaries.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/module2-obtaining-organizational-buy-in-support.pptx
August 14, 2015 - strive to make the best possible choices. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
4. Learning systems.
5. Accountability and justice. … Behavioral choices —Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
June 02, 2025 - Staff, in turn, are accountable for the quality of the choices they make to ensure their patients receive … Human error is a product of both system design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm.
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www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices
Slide 11. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm
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www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - equivalent of one computer screen so that people don’t have to “scroll down” to see the complete list of choices … In some cases, you may want to limit the number of choices people can make, either because of your own … You may have to try another tactic if selecting one option (e.g., a ZIP code) gives users fewer choices … than they want and another option (e.g., selecting a county) gives them many more choices than they
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/specific-pt-populations-slides.pdf
May 01, 2025 - University of Maryland)
A Measure for Shared Decision Making in Maternity Care through
Communicating CHOICes … Care
Childbirth
Education
No formal
childbirth
education
Variable communication on
options/choices … (live birth)
► Age 18 or older
► Able to take survey in English or Spanish
► Had to complete the 22 CHOICEs … questions
• Exclusion criteria
► Home/birth center birth
39
Findings
• N=5,820
• CHOICEs-22 is … I felt like I went along with what the
doctors/midwife told me to do
42
Value and Impact
• CHOICEs
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www.ahrq.gov/es/patient-safety/settings/hospital/vtguide/guide5.html
October 01, 2022 - There are at times several acceptable options for prophylaxis, and there are often multiple choices for … risk assessment and bleeding risk assessment are ideally performed quickly and concurrently when the choices … Only the protocol-preferred choices can be presented to ordering providers for any given combination … Choices other than those on the preferred list can be made, but a clinician must first explicitly opt … Capturing all data element choices in the ordering process, including the declared DVT risk level and
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www.ahrq.gov/patient-safety/settings/hospital/vtguide/guide5.html
October 01, 2022 - There are at times several acceptable options for prophylaxis, and there are often multiple choices for … risk assessment and bleeding risk assessment are ideally performed quickly and concurrently when the choices … Only the protocol-preferred choices can be presented to ordering providers for any given combination … Choices other than those on the preferred list can be made, but a clinician must first explicitly opt … Capturing all data element choices in the ordering process, including the declared DVT risk level and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - Human error is a product of both system design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … Slide 19
SAY:
Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … Confirming that protocols are standardized and well communicated helps employees make the right choices
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - Opportunity To Make Choices About Providers
Measure
Source
Notes
Choice … Opportunity To Make Choices About Services
Measure
Source
Notes
Parent's … HIV ambulatory care satisfaction: multiple items related to making choices about treatment options … Proportion of people who make choices about their daily routines and activities
Quality Indicators … Customers make informed choices and have control about their services.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - Staff, in
turn, are accountable for the quality of the
choices they make to ensure their patients … Human error is a product of both system
design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … In a Just
Culture environment, the quality of behavioral
choices should be emphasized more than the … outcome of the choices, which may or may not
have resulted in harm.
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www.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices
Slide 11. … Managing Error and Risk 1
Human Error
Product of our current system design and behavioral choices … Manage through changes in:
Choices.
Processes.
Procedures.
Training.
Design. … Behavioral Choices.
Improved Outcomes.
Learning Systems.
Accountability and Justice. … Engineering System Design to Support Behavior Choices 1
Punitive Culture: Transparency is impossible